Love Tiki Avaliações 

1.593
•
O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I ordered a high-end bread bin for my wife's birthday. Love Tiki is the only company I came across in my extensive research that had a really premium product at a very good price. Unfortunat... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Great company ,great quality of product ,customer service was fab. My order got lost but they sorted it in super quick time and with kindness . I cant actually recommend them highly enough . Ryan... Ver mais

Avaliado com 5 de um total de 5 estrelas

From ordering cups for use at a Christmas market for mulled wine and Christmas punch, right through to using them at the event, we have been delighted. The designs on the disposable cups are amazing... Ver mais

Avaliado com 5 de um total de 5 estrelas

Recently purchased Cin Cin Red Wine Glass 6.75oz (20cl) - Pack 12 From Lothian Supply (Love Tiki). Absolutely superb service - great price and very quick, safe delivery. Delighted! I recommend Love... Ver mais

Detalhes da empresa

  1. Bar
  2. também em
  3. Cocktail Bar
  4. Fornecedor de Produtos Descartáveis
  5. Loja de Artigos de Vidro
  6. Restaurante takeaway

Escrito pela empresa

Love Tiki supply a full range of Barware Accessories and Cocktail Essentials. Free UK Next Day Delivery is available on orders over £100


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente leva mais de 1 mês para responder

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,6

Todas as avaliações

(1.593)

18 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

This was my second order from love tiki…

This was my second order from love tiki and I buy the monin syrups off them for my grandchildren for their bobo teas, the delivery is prompt and they are very easy to deal with, my second order came, however, I had ordered green apple and I got apple pie, I contacted them and received a prompt reply and they sent out the correct product immediate. Absolutely fantastic service, can’t fault them and their customer service gets 10/10 from me.

5 de abril de 2024
logotipo da Love Tiki

Resposta da Love Tiki

Thankyou for the kind review!

Avaliado com 5 de um total de 5 estrelas

Cin Cin Red Wine Glass Purchase

Recently purchased Cin Cin Red Wine Glass 6.75oz (20cl) - Pack 12 From Lothian Supply (Love Tiki).
Absolutely superb service - great price and very quick, safe delivery.
Delighted! I recommend Love Tiki and will shop with them again.

2 de março de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I ordered a high-end bread bin for my wife's birthday

I ordered a high-end bread bin for my wife's birthday.

Love Tiki is the only company I came across in my extensive research that had a really premium product at a very good price.

Unfortunately, there was some damge to the enamel on the lip of the bread bin.

The Customer Support was excellent: prompt reply and prompt action to send out another unit immediately in time for my wife's birthday :o)

I'll be looking to buy more things from them - a really good customer experience.

7 de março de 2024
Avaliação não solicitada
logotipo da Love Tiki

Resposta da Love Tiki

Thankyou for the kind review - Very happy to help!

Avaliado com 5 de um total de 5 estrelas

Great Items

I have used this company twice now and been been happy with their items, delivery and correspondence. I did have an issue with a delivery but it was sorted very quickly. I will definitely be using them again.

14 de fevereiro de 2024
Avaliado com 2 de um total de 5 estrelas

There were a few things wrong with the…

There were a few things wrong with the order. I got some things as a present for my partner with a couple of bits for me. Before the order came I was informed that they didn’t have one of the items so I had to phone and get that refunded. Then the bits I ordered were dasher bottles. They had normal pouring spouts on so are useless for bitters. I phoned up and although they were lovely they said this was normal. I am now stuck with some tiny bottles with standard spouts. As for my partners stuff I ordered some syrups, glassware and a julep strainer. The julep strainer was not in the box. By this point I had phoned up twice and I couldn’t be bothered to phone again with another issue.

4 de janeiro de 2024
Avaliado com 5 de um total de 5 estrelas

Got what I wanted

Got what I wanted. First delivery went missing but staff were excellent to arrange a replacement. Customer service was excellent. Will definitely order again.

9 de janeiro de 2024
Avaliado com 3 de um total de 5 estrelas

Well never received email or receipt

Well never received email or receipt, untill I emailed after so many days , then after this I received receipt and tracking and was upset it was not posted for me to receive in 5 days , so all in all took longer, but was happy with the item

3 de janeiro de 2024
logotipo da Love Tiki

Resposta da Love Tiki

Hi again Tracey! Im sorry again this wasn't delivered as quick as expected - we were not working over Christmas, so were unable to process your order or send any emails. You are welcome to return the item for a full refund, otherwise apologies again we were on holiday.

Avaliado com 5 de um total de 5 estrelas

Excellent customer service

Products I ordered were all good quality, however there was a problem with one of the items. On contacting the company, who were very apologetic, I was immediately offered and received a refund. Will definitely be ordering from them again.

9 de janeiro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

The item was discontinued when the…

The item was discontinued when the order got to your suppliers, so I ended up with no product. I appreciate the refund, but feel the your suppliers need to keep you better informed as to the stock levels on items advertised.

18 de setembro de 2023
Avaliado com 5 de um total de 5 estrelas

Good

Quick delivery. Products as described. Good selection of flavours of Monin Syrup to choose from

20 de agosto de 2023
Avaliado com 5 de um total de 5 estrelas

Pricing great

Pricing great, delivery fast - will certainly be a repeat customer. Very impressed.

20 de agosto de 2023
Avaliado com 2 de um total de 5 estrelas

Good quality Bad service

Products are of good quality but the company has a total lack of customer service.
Have ordered some products and they sent them with DPD . DPD delivered my products to neighbours not specifying where . After bearly traking down the order have recovered part of it 5 boxes out of 6. LoveTiki refused taking any responsability and did absolutely nothing to help me get in possesion of the order and they refused geting involved saying that DPD has to sort this out . DPD said that lovetiki has to request a review . After long talks with them and e-mails prooving that they didnt sent the full order they still keep saying that they did . Trust level for them ... ABSOLUTE 0. they dont take responsability

19 de agosto de 2023
Avaliação não solicitada
logotipo da Love Tiki

Resposta da Love Tiki

Hi again Gabriel, Just to clarify once more your entire order was shipped (DPD tracking: 1550 1504 525 645 A). Sometime in transit you requested it be delivered to your neighbor (see tracking again). You then demanded a refund when DPD delivered the parcels because of your "restraining orders". I'm so sorry about what you're going through - but neither us nor DPD can really help you with your ongoing legal disputes - by what you've told us, it is a matter for the police. Nonetheless, we still refunded you for suspected missing items. Apologies again for the inconvenience to you and your business - we appreciate the review regardless.

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