Low Energy Supermarket Avaliações 

Excellent customer service.
Ordered and received in 48hours. One item was the wrong colour. I emailed with a picture and the corrected item was with me in another 48 hours. Excellent service when things go wrong is all you can ask. Mistakes happen.

Good value product to save water in toilet cistern.

All products tested have failed.

Small bathroom with 3 x2w led lamps works fine on standard on/off switch - no fan in circuit.

(i) Tried PIR switch (twice) -timing was inconsistent - turned off inconsistently, one wouldn't turnn on again even waving in front of it for 5-10 seconds.
(ii) Tried timer button switch (twice) with their supplied capacitor, would start to flicker after 15-20 seconds
(iii) Tried their motion switch - didn't work at all - caused fuse to go.

Re the latter I sent them a pic of the wiring - their reply was " we can't advise on electrical matters" refused to comment.

So great ideas, but poor execution

Response to reply

I have now installed a timer switch from another manufacturer - works great - one thing different is that there is a jumper for different Watt loads - is this a problem for you ?

Purchased item from this company on Thursday, arrived Friday, brilliant, working perfectly, great price

Our front door had a very ineffective rain deflector with rain finding its way under the door and onto the carpet in the porch. As the outside of the house was undergoing complete maintenance and repainting, this was a good time to replace the deflector. We ordered the Double Fin Rain Deflector which certainly appears well designed and well made. It was simple to replace and the recent very wet weather has put it to the test - with very promising results. So far then: a good, modern product, delivered quickly, easy to fit and effective.

Appaling service, ordered knauf loft insulation from this company. Arrived via Evri & all the rolls were cut in half?? Reply i got from the seller was "you've got what you ordered"? AVOID.

Aluminium/rubber bottom-of-door sealing strips: delivered the day after I ordered them so better than Royal Mail…. The strips were exactly what was needed for my bi-fold doors which are exposed to some wind and rain at times - took me less than 1 hour to cut and fit them to three doors. They look unobtrusive and part of the door, and I’m very happy with the result. Hoping they will keep dust and debris from entering the bottom track of the doors and keep the rain out too. I’m now looking to fit something similar at the top of the doors as well. Thank you, LowEnergySupermarket - I’ll be back!

Delivery on time product exact replacement and Quality couldn't ask for more.

30A mechanical timer switch - outdoor. Well designed product, working fine to control garden lights. Needed to be outside in the rain - has IP rating. Easy to see the timer settings, easy to change timings. A bit fiddly to wire up.

I ordered a replacement transformer for some pond decking lights, followed the appropriate power ratings on the original unit and it saved me buying a whole new set, we shall see how long this lasts but so far I have a great deal of confidence in the product. Thanks

Good value for money and all delivered quickly, no problems whatsoever

Bought a brush type bottom of door draught excluder with cover to conceal fixings.
Product seems quite flimsy.
Difficult to fit as seeing the screw holes is difficult with these being at least partly obscured by the ‘hinged’ cover which conceals these.
I imagined the screw holes might be oblong to allow easy adjustment, but they aren’t.
On the positive side product is reasonably priced because free delivery is included.
Also looks good when fitted.
Not sure I would buy again because of the issues with fitting. If the cover was detachable fitting would be more user friendly.

I have no issues with this company and will order from them again in the future. I ordered a rigid 50w solar panel, it arrived before the estimated date, no damage to the packaging and the panel works as expected.

Apparently Effective and _nearly_ a great product

I bought a smart high-current switch to control my immersion heater.
Assembly and wiring is slightly disconcerting: the switch basically comes apart into several sub-assemblies. It's cheap construction (but also was low in cost compared to others, so that's fair enough) but with reasonable care it's not too hard to fit.

The most frustrating part was connecting to the SmartLife app: nowhere in the instructions on the switch does it tell you how to put it in to pairing mode. The app tells you to switch it off and on again, but that doesn't work.
By random button-pressing I did find the answer: press and hold the power button for more than 5 seconds. Once that's done everything goes smoothly.
Altogether about 90 minutes to remove the old switch and get this one to the point that I can now heat water again.
Next step is to work out the timer programming in SmartLife and if I can get that sorted the final goal is to link it to the Octopus Agile tariff.

If it hadn't been for the pairing glitch this would be 5 stars.

Ordered on Friday delivered on Saturday. Excellent

Ordered light sensor switch from eBay. Didn’t perform as a switch in any way just permanently on. Contacted seller to discuss and they said it may take 5 days to work (??). Knew this was nonsense but went along with it. Of course it never worked. By this time, as I explained to seller, I had no way of getting sensor down from height. Asked for refund of £9 for goodwill but they insisted item be returned. Robotic impersonal service - “if you don’t return the unit we will assume it is working”. Not how to run a ‘family business’. Won’t use again.

Good product received with a Swift delivery.
Easy to order at a very competitive price.

Super fast delivery of a product at a great price. Thankyou, super service.

Stormguard Replacement Rubber UPVC window & door seal
We bought the seal last year - great shopping experience, fast delivery, no issues. Good repair job using the seal on my front door.... We have just bought a new house & the door seals need replacing so obviously the first choice was Low Energy Supermarket for a second order
Again fast delivery, no concerns.
I would recommend them & the product

Bought a dc-dc converter (via Amazon) and the price and speedy delivery were both excellent. Will be pleased to use again.