lppapensions.co.uk Avaliações 

I couldn't log in so I called them to find out why. They'd informed that that I had no account set up. This is incorrect as I have screenshots of being in my online account last month.

I was then informed that because I had ticked preferred method of contact is post, so this means that I am not allowed an online account.

I had an online account.

Not very customer focussed on the phone lines. No email address, Being sent around in circles on the website! Very frustrating!

Absolutely awful. No way to reset your password and log in afresh - you get sent round and round in circles, and cannot contact the online help unless you can log in - if I could log in I wouldn't need to contact them...! My basic details are incorrect and there is no way to change them. They haven't combined my two pension pots as asked repeatedly. If you try to call, you get a 12 year old reeling off loads of irrelevant recorded stuff and then get cut off. Utterly useless.

I have to say this is by far the Worst ever web site that I've ever had to yous.I would off give No Stars.It is Terrible.it just sends you round in circles.If you do get in.you dont next time you Try to Log In.The Service you receive is so Unprofessional and No help at all really.

What an awful company. I contacted them years ago with questions about combining pensions after starting a new job. They wouldn't speak to me or give me any information about combining pensions.

I then receive a letter after returning from holiday on 10th March telling me I had one month to make a decision about combining pensions. Again, no information was provided, just a letter saying I need to make a decision. It said there should be a leaflet enclosed, there is not. I have spoke to them five times and am still getting nowhere. When I phoned, I was told the people on the phone can't speak to the people who deal with pensions and also can't put me through. The apparently have no phone number. They also refused repeatedly to let me speak with a manager.

I contacted them on 23rd March about this online and still have no response.