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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Quality quilt, 100% cotton, reversible and no loose threads. Impeccable stitching. No runoff seams, all done quite professionally. I was blessed to receive this beauty for 39.57 & immediately after,... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

If there was a 0 star that's what this criminal company deserves! Read through all of these reviews and pay close attention to their response, they have an excuse for everything!!! What it comes down... Ver mais

A empresa respondeu

Avaliado com 2 de um total de 5 estrelas

Unfortunately, this quilt looks beautiful, but feels very cheap. The material is soft, but is very thin and does not feel like a quilt. Upon opening the set, chunks of woven material fell off with l... Ver mais

Avaliado com 5 de um total de 5 estrelas

The bedding set I ordered is even better than expected. The comforter will make an excellent bedspread during warm weather, and when it's chilly I can snuggle beneath it as a blanket. Also impressive:... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de decoração de design de interiores
  2. Loja de Roupas de Cama

Escrito pela empresa

Lush Décor is committed to creating unique home fashions for every room, every lifestyle and every life stage that inspire your inner designer.


Informações de contato

3,9

Muito Bom

O TrustScore é 4 de um total de 5

201 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

This place has gone down hill

This place has gone down hill. I am a long time customer and the past few months customer service has completely declined. I have emailed multiple times and get a generic response. I used to say how great the service was. I will be shopping elsewhere now.

6 de outubro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Package is missing

Package is missing - contacted Lush, said they would look into it and have not heard back. Tracking number provided only tracks US side to customs - not other tracking information has been provided. Where is my package!

27 de setembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Bedspread set very poor quality

Bedspread set very poor quality. Too thin, black color very washed out. Not a very nice bed set. Had to pay $32 dollars to return. Never order again.

9 de setembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Beautiful Valance

I looked at all my local stores and couldn't find valances for my kitchen. Found Lush Decor Cynthia Jacobean Floral Print. Got them in 1 day and they are beautiful! I will definitely order more from Lush in the future.

31 de maio de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Wonderful quality

Wonderful quality. I got the blackout thermo curtains. Does a great job keeping the cold out in winter. Very beautiful too.

4 de fevereiro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I ordered my son a bed set and although…

I ordered my son a bed set and although it’s cute the quality is awful . I washed it before putting it on his bed and it fell apart. Certain areas of the comforter are sticking together and the filling inside moved around and now it’s lumpy in certain areas. It’s to bad because it’s really cute . I will be returning it and won’t purchase from Lush again . For $80 it wasn’t worth it .

15 de março de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Good quality shower curtain with timely…

Good quality shower curtain with timely shipping. I also appreciate that there are options, but not so many to cause decision paralysis. Prices are a little more than I would typically pay for a shower curtain. However, no complaints here.

9 de fevereiro de 2025
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Pretty, but unfortunately cheap feeling

Unfortunately, this quilt looks beautiful, but feels very cheap. The material is soft, but is very thin and does not feel like a quilt. Upon opening the set, chunks of woven material fell off with lots of stringy edges. It looks like this set wouldn’t last one machine wash, even if hand-washed. I’m bummed because it really is pretty and love that it’s reversible, but it certainly isn’t worth the price.

Update: LushDecor has really incredible customer service. I contacted customer service via email and got a response within minutes! I was refunded with ease and will most definitely purchase again from them in the future in hopes I can find what I’m looking for!

9 de fevereiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent Company to do Business With!

My experience purchasing a bedspread from Lush Decor was extraordinary!! Unfortunately, the bedspread didn’t work out for me, and I had to return this item. The process of my return and the speedy refund could not have been more efficient!! Extremely pleased and I will not hesitate to purchase from this company again!! Awesome!

7 de janeiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Perfect King, Reversible Quilt Set

The King, 3 Piece Reversible Quilt I purchased is quality, machine washable, under $100, and exactly what I was looking for, which I rarely see anymore. It fits my King size bed perfectly!

1 de agosto de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Beautiful colors

Beautiful color. Fabric is soft. I love the quality. Plan on ordering me something for the fall. I change my shower curtains per season. It's cheap for a quick change in the bathroom.

13 de julho de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I had originally placed an order with…

I had originally placed an order with Wayfair for beautiful curtains made by Lush Decor.
After experiencing a terrible experience with Wayfair customer service due to a missing button on a panel which they would not allow me to return - I decided to contact Lush Decor.
What a difference in customer service!

I was fortunate when I called to get to speak with Kim Foerst! What a pleasant experience it was. Kim was so wonderful to deal with and she assisted me with such a pleasant demeanor- so unlike my experience with Wayfair.
Kim resolved my missing button problem above and beyond my expectations. I will definitely be purchasing more merchandise directly from Lush Decor not solely for their wonderful products - but because of the exceptional customer service and treatment I received from Kim.
I most certainly hope Lush Decor knows how fortunate to have such an exemplary employee on the staff!
Sincerely,
C. Diaz

4 de junho de 2024
Avaliação não solicitada
logotipo da Lush Decor

Resposta de Lush Decor

Thank you so much for taking the time to write this detailed review of the service you received from me yesterday. I am always happy to help, but reviews like this always make it that much more rewarding. - Kim Foerst

Avaliado com 5 de um total de 5 estrelas

Tfast friendly customer servicrhe wrong color bedskirt arrived with…

The wrong color bedskirt arrived with the comforter set. I emailed lush decor and was responded to very quickly. They sent me the correct bedskirt within a week. Fastest customer service I've received in years. The comforter set is so beautiful and I would highly recommend shopping with lush decor.

16 de maio de 2024
Avaliação não solicitada
logotipo da Lush Decor

Resposta de Lush Decor

Good afternoon, Elizabeth. Thank you for taking the time to leave a review. We are glad you love your Comforter and very happy we were able to take care of you. Todd

Avaliado com 5 de um total de 5 estrelas

High quality products

My experiamce has been amazing. The website is user friendly and checkout and delivery are perfect. I recieved my package sooner rather than later. The curtains I purchased are made really nicely and are high quality. Keeps the sun out on sunny mornings and helps me to sleep better since they are blackouts. Highly recommended!

22 de maio de 2024
Avaliação não solicitada
logotipo da Lush Decor

Resposta de Lush Decor

Good afternoon, Jennifer.
I am so thrilled to hear you were pleased with the overall experience while shopping at Lush Decor. I am happy to hear that you are satisfied with the curtains and their quality. Thank you for taking the time and writing a review of our company. Hope you have a wonderful day!
Sincerely,
Dana

Avaliado com 5 de um total de 5 estrelas

I Will Be a Customer for Life!

Several things contributed to my perfect rating of Lush Decor. My first purchase of a bedspread, which I totally love for our one guest room. The design, quality and promptness of the delivery was superb. Was it just beginner’s luck? I found another bedspread design I loved and quickly ordered it. Everything was spot, with one slight exception…the bedspread is mostly white, and within the stuffing of the spread, there were small (1”-3”) dark flecks of what appeared to be pieces of thick thread. I contacted customer service agent, Dana, who had emailed me after my first purchase to thank me and offer a 15% discount on my next purchase. I provided her with details of my finding, and included photographs. She promptly responded and offered to have the spread replaced, with her sincere apologies. This high level of customer service seems to be a dying art, but one I greatly appreciate. Lush Decor has a customer for life. They definitely stand behind their products and go out of their way to ensure your satisfaction. If you see something you like, buy it; you won’t be disappointed, in fact you will be thoroughly delighted.

8 de maio de 2024
Avaliação não solicitada
logotipo da Lush Decor

Resposta de Lush Decor

Good Morning, Diane.
Thank you so much for your kind words. It was my pleasure assisting you and making sure you were happy and pleased with your purchase. I appreciate you taking the time and leaving a review. If you need anything else, please feel free to reach out! Have a wonderful week!
Sincerely,
Dana

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