Third time I’ve used this company. Their helpline has been amazing and the products, especially the DRO’s are of incredible quality. You DO get what you pay for. Overall 10/10
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Veja o que dizem as avaliações
Machine DRO went above and beyond to get me back up and running again after my local DPD depot failed to deliver. Once I alerted them to my problems with the courier they immediately contacted DPD... Ver mais
Machine-DRO have a great range of measuring devices and had one that suited my needs perfectly. The scale is fitted to my cross slide mounted on its side which is why I wanted a remote display. It... Ver mais
A empresa respondeu
All parts there on arrival. Comprehensive fitting instructions and DRO manual and both in good English not pidgin Chinese. Fitting in hand, waiting for fresh taps, not a good time for breakages but lo... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
At Machine DRO, we specialise in supplying an extensive range of high-quality Digital Readout (DRO) systems for machine tools and woodworking machinery. Our products include our own premium M-DRO brand, alongside trusted names such as Easson, Newall, Mitutoyo, Acu-Rite, and Wixey.With our head office and engineering facilities based in the United Kingdom, we are committed to providing the reliability and durability expected of UK manufacturing, while maintaining highly competitive pricing to meet the needs of our customers.
Informações de contato
Pindar Road, EN11 0BZ, HODDESDON, Reino Unido
- +44 (0) 1992 450 780
- sale@machine-dro.co.uk
- www.machine-dro.co.uk
4,6
Excelente
110 avaliações
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So far so good
All parts there on arrival. Comprehensive fitting instructions and DRO manual and both in good English not pidgin Chinese. Fitting in hand, waiting for fresh taps, not a good time for breakages but looks like there'll no issues.
28 de abril de 2025
Resposta da Machine-DRO
Thank you for your review! We're glad to hear that all parts arrived as expected and that the fitting instructions and DRO manual were clear and easy to follow. We strive to provide high-quality, well-written documentation, so it's great to know it met your expectations. We're also pleased to hear that you're confident there won't be any issues during fitting. If you need anything else, feel free to reach out!
website was very clear to use
24 de abril de 2025
Resposta da Machine-DRO
Thank you for the kind review :)
Speedy response
Speedy response and the new version of the display worked staight away. However it is far more complicated to set up than the unit it replaced. There are quite a few settings that have to be inputed to configure for lathe use.
22 de abril de 2025
Resposta da Machine-DRO
Thank you for your feedback, we're pleased to hear the new display worked straight away and that you received it promptly.
We appreciate your comments regarding the setup complexity, particularly for lathe use. Your observations are valuable, and we’ll be passing them on to our product development team for consideration in future updates and support material.
Excellent customer service
I bought a linear scale some time ago and lost a small button which made the scale unserviceable.
I emailed Machine-Dro and was amazed to receive a prompt reply and the news news that the part was available at reasonable cost.
This was much appreciated and credit to Machine-Dro as a company.
Highly reccomended!
3 de março de 2025
Avaliação não solicitada
Easily the worst experience possible
Easily the worst experience possible - it's inaccurate, there is no technical support & the manual tells you to press buttons on the unit that aren't there.
Accuracy is supposed to 5 microns - I'm lucky to get to with 100, the tool store setup is impossible to follow from the manual, & it randomly changes the base tool. I have spent so long trying to get this to work well, but now have given up - I just haven't got the time to spend on it, calls to them are never returned. Just don't buy one - mine is fitted to a Myford Super 7 that is spot on from the dials, the DRO never gets near.
22 de agosto de 2024
Avaliação não solicitada
A good experience for me
A good experience for me. Easy website to use. Found exactly what I was looking for. Delivered in good time. Can’t really ask for more from an online retailer.
18 de dezembro de 2023
Avaliação não solicitada
Contacted them for advice on what DRO…
Contacted them for advice on what DRO to purchace on friday. No technical assistance available. Still waiting for a reply tuesday night. Not good customer service. Seriously considering whether it's worth the risk of purchasing from this company.
16 de maio de 2023
Avaliação não solicitada
Good service
Ordered a Mitutoyo caliper. It's an excellent item and was delivered promptly.
17 de setembro de 2022
Avaliação não solicitada
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