Maersk Group Avaliações 

288
•
O TrustScore é 1 de um total de 5

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

I would give Maersk delivery a zero if I could. The driver didn't bother to ring the doorbell after calling the wrong number. They attempted 3 times when we were home, even though we told them to ring... Ver mais

Avaliado com 1 de um total de 5 estrelas

If I could give a negative star I would. Worst freight company ever they say they don’t deliver on weekends. They transit your stuff around for a week to every state but yours. They miss the delivery... Ver mais

Avaliado com 1 de um total de 5 estrelas

Absolutely the world's worst delivery company. First, they send me a text giving me a 14Hour delivery window. Online it gives me a 12-hour window. Their web site is a total joke. Their customer servic... Ver mais

Avaliado com 1 de um total de 5 estrelas

schlechteste Reederei die wir kennen, Transitzeit Antwerpen - Ghana laut Angabe bei Bestellung 6 Wochen. Tatsächliche Transitzeit 3,5 Monate. Mit täglich wechselnden Ankunftszeiten.... Ver mais


Informações de contato

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Muito Ruim

O TrustScore é 1 de um total de 5

288 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

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Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

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Todas as avaliações

(288)

117 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

Zero stars is too many

Zero stars is too many. This company is TERRIBLE to work with! I had a freezer delivered and the drivers damaged my walls and tore a chunk of my trim board off. The claim has been open for months and I cannot get anyone to call me back. It’s so disappointing.

23 de abril de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Perfect service, Professional Driver

Ordered a Genny from Sams Club and it was delivered by a Maersk Driver. It was a perfect experience. Item arrived on time with regular necessary updates of the shipment. Joe Medina was the driver.

2 de junho de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Abysmal Service

Last shipment they canceled my container delivery, then sent me charges for having to hold the container.

my new delivery, they have not told me when it arrived, changed all of their online portal making everything difficult to find. they also failed to advise me my container arrived so i can book delivery. this has resulted in around £500 in holding charges!!!

Chose Maersk when setting up as they are one of the largest companies, their service is abysmal.

22 de maio de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

John & Jeremy

Delivery team was nice!
Very respectful and helpful They were fast and on point with what needed to be done
John Jurado & his partner Jeremy went above and beyond . He is great at his job!!!! Keep him!

14 de maio de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

The delivery people were great, Maersk was not.

The delivery people who brought our dryer were great, but the company's ability to make a schedule or arrive on time was awful.

The first delivery (#15 on the schedule) had to be rescheduled because after remaining at home for most of the day, our grandson needed to be picked up from school. My husband offered to return home immediately, but that was unacceptable for the delivery. We were forced to reschedule.

The next delivery was also #15 on the schedule. Again we remained available all day. Towards dinner time the delivery was rescheduled for later in the evening when a problem arose. Not long after the scheduler moved our appointment for a later hour, we were called again and told that our delivery was canceled.

I had thought our delivery would come the next day, but lo and behold, we waited at home for nothing. Then we learned that our delivery would be #17 on the list the next day. Another day wasted.

During that day, the delivery was rescheduled and arrived around 8 PM.

The people I spoke to said there was nothing I could do. I was forced to adhere to your ridiculous scheduling. You do not employ enough people to endure the schedule you set up. The entire delivery could be canceled by the slightest issue. I was not permitted to speak to anyone beyond the first contact. We bought our dryer on a Monday and we're assured a Tuesday delivery. Because of the company's incompetence we ended up sitting around for days until the dryer arrived around 8PM on Saturday. That is ridiculous.

The delivery men, Adam and José, wer very quick and cordial. The delivery company was not.

10 de maio de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Lazy Employees!

Never ever have I had a company that just dumped in driveway soo I could not back up! I called to address this, they came back and slid it on my new grass! Always all deliveries are put on front porch!!! This company needs to hire someone who can do the job right!!!

9 de maio de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Maersk as a whole in the UK are not the…

Maersk as a whole in the UK are not the worst shipping lines but the invoicing and dispute team in India is appaling. no answer to queries which have been in dispute for 556 days but they suspend our account due to poor payment when they have not even invoiced the correct company

7 de maio de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Déjà 2 mois de retard pour un container

2 mois de retard pour la livraison d'un container.
Départ le 18 Janvier, il était prévu d'arriver le 4 Mars au début, puis il est sans cesse retardé depuis, a changé 2 fois de bateau depuis l'arrivée sur les côtes européennes. Nous somme le 5 Mai et le container n'est toujours pas au port de déchargement!! Pour une petite entreprise comme la mienne, les effets sont désastreux financièrement. Et quand on demande une indemnisation de retard, ils font la sourde oreille!
A fuir comme compagnie maritime. En 10 ans, j'ai jamais vu ça avant. Dernière fois avec eux!!!!!!

5 de maio de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Der schlechteste Kundenservice

Der schlechteste Kundenservice, den man sich vorstellen kann. Irgendwelche schlecht angelernte und demotivierte Leute sitzen irgendwo auf diesem Globus, ohne Verständnis der INCOTERMS oder was "Customer Service" bedeutet. Ich könnte mich hier noch lange auslassen, aber das ist es nicht der Wert. Einfach soviel: VERGESST MAERSK. Wenn ihr logistische Unterstützung benötigt, dann holt euch diese von einem - Achtung jetzt Maersk - "Dienstleister". Wortstamm Dienen und Leisten. Beides bei Maersk absolute Fehlanzeige.

22 de abril de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Absolute joke of a business

What an absolute joke of a business. Maersk may be the 2nd biggest shipper in the world but this will be largely down to having to use as a necessity rather than a shipper of choice.
Shipments stuck in Romania since 3rd January and absolutely no response to e-mail requests for info or movement for more than one month. Customer Service at Maersk is shocking. That said, having worked with some ex employees of Maersk, I really shouldn't be surprised at the poor service level provided.

31 de março de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Never use maersk if possible

Don't bother ever using them if you want a parcel delivered. Super unprofessional, they don't try to take any of the blame for the problems they face. I ordered something from Amazon UK on February 25th, and Maersk sent it to my lastmile carrier in the wrong COUNTY. They then had the audacity to say that an attempt was made to deliver the package but it failed

9 de abril de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Horrible

Horrible. I have two packages just floating out there in limbo somewhere with no way to track them down, even my retailer can't find them.

24 de março de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Eric the driver is a bully

I have never experienced such rudeness to the point where I felt threatened by a driver named Eric who never called an hour prior as arranged and shouted at me in a very aggressive manner when I questioned him. Nothing about this delivery went as promised and I don’t appreciate being cussed and yelled at for expecting someone to simply do their job. I will never accept a delivery that is said to be coming from Maersk again, regardless of which vendor I purchased from. This was a very upsetting experience.

19 de março de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I have never been so offended as I was…

I have never been so offended as I was by a driver named Eric. He did not call an hour prior to arrival as promised, then left me in the dust with a heavy, damaged item perched on the last few inches of an overhang (which was supposed to be carried into the garage). He would not stop the truck, and when I called him, he cursed at me and was very rude and offensive. I thought I was being polite to him (which he didn't even deserve) and when I asked him to come back down the street and take the item inside as originally agreed upon, he hung up on me. I don't have much faith in a company that would hire this kind of person. It's a shame that people think it's OK to treat others this way. VERY disappointed.

19 de março de 2025
Avaliação não solicitada

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