Maine Lobster Now® Avaliações 

3.126
•
O TrustScore é 2 de um total de 5

1,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

"We ordered the 1.5 lb live lobsters from Maine Lobster Now, and they were the absolute hit of our party! We steamed them up, and they were a massive success with everyone—both our seasoned lobster-lo... Ver mais

Avaliado com 1 de um total de 5 estrelas

I have ordered frozen seafood from quality companies (Sizzlefish, Get Maine Lobster) and thought I would try this one. It was definitely the worst experience. They do not know how to pack seaf... Ver mais

Avaliado com 1 de um total de 5 estrelas

Total scam business! Spend your hard earned money elsewhere, somewhere that’s more reputable and honest! I spent almost $180 for 9 lbs of Dungeness crab legs, and got 3 complete clusters out of the wh... Ver mais

Avaliado com 1 de um total de 5 estrelas

We received five lobsters around Christmas containing an empty plastic package with no dry ice in the afternoon, We kept them refrigerated until the next day. When cooked, the meat was complete... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Fornecedor de Produtos Alimentícios
  2. Serviço de take away

Informação fornecida por fontes externas variadas

We are the premier supplier of the freshest Maine Seafood and Live Lobsters nationwide. Make shipping lobsters quick and easy with our user friendly online ordering process and a proven record of the best customer service in the industry. Maine Lobster and Seafood is what we know and love, we are happy to bring that experience to your doorstep.


Informações de contato

1,8

Ruim

O TrustScore é 2 de um total de 5

3 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

1,8

Todas as avaliações

(3.126)

11 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

Don’t purchase King Crap or Yellow fin…

Don’t purchase King Crap or Yellow fin Tuna , We got sick on the Tuna , It was cooked correct , but gave both of us diarrhea and stomach pain ! And the King crab for $180 was not fresh and came in a box just tossed in with the dry ice ! No paper no bag looked very unprofessional ! Will not order Again

5 de maio de 2020
Avaliação não solicitada
logotipo da Maine Lobster Now®

Resposta da Maine Lobster Now®

We are extremely sorry for the issue you encountered with this order. This is not a typical experience for us, and we would like to speak with you regarding it. Our number is 207-799-8222, or you can email info@mainelobsternow.com. We would greatly appreciate the chance to show you why we are the best supplier of Maine Seafood in the world.

-Maine Lobster Now team

Avaliado com 1 de um total de 5 estrelas

Utter Garbage

Wouldn't feed what I received to my dawg.

5 de maio de 2020
Avaliação não solicitada
logotipo da Maine Lobster Now®

Resposta da Maine Lobster Now®

Thank you for the review. We are extremely disappointed to hear that order did not live up to your expectations. Please give us a call at 207-799-8222, or email us at info@mainelobsternow.com to discuss the situation. We would love the opportunity to show you why we are the best, most reliable, supplier of Maine Seafood in the world!

-Maine Lobster Now team

Avaliado com 5 de um total de 5 estrelas

The best lobster ever!

Ordered 4 1.75 pd. lobsters and clam chowder. The order arrived on time and the lobsters were all kicking. We steamed them and they were delicious. What a wonderful treat! The clam chowder was tasty but mostly potato chunks and not a lot for the price. I will skip the clam chowder in the future because it really isn't worth the price but the lobsters were fresh, incredibly delicious and a great price. I would definitely recommend and will purchase again.

5 de maio de 2020
Avaliação não solicitada
logotipo da Maine Lobster Now®

Resposta da Maine Lobster Now®

Thanks for the review! We are so happy to hear that you enjoyed your experience with us!

-Maine Lobster Now team

Avaliado com 1 de um total de 5 estrelas

BEWARE: DO NOT ORDER from MAINE LOBSTER NOW

I wanted to give 0 stars but it wouldn’t allow. I cannot rate the food because I still have not received my shipment even though the company guaranteed Saturday delivery May 2nd, 2020. I understand times are tough right now with Covid-19 but I wanted to support this company and order fresh fish for my husbands birthday! It is now May 5th and my order has not been delivered yet but wait- the company says they shipped it out Thursday April 30th and since I did not pay for the “shipping protection” then I am beat because they are not responsible. Since when is a company not responsible for getting their products to its customers? Then to top it off, they offer me a discount to repurchase the food. So they want me to pay more money for food when I never received the first order that I paid a significant amount of money for. I question whether this company even mailed out my order because, according to them “if the customer doesn’t it for shipping protection- they are not responsible!” There is no customer service and I will post photos of the rotten lobsters, shrimp and clams that I ordered IF I ever receive my delivery that I paid for!! DO NOT ORDER from this company. Search for another company that delivers fresh seafood and actually accepts responsibility and treats customers with respect. I will also be filing a complaint with the better business bureau.

5 de maio de 2020
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

I've been looking at this place for a…

I've been looking at this place for a while and decided to buy. I was told they would be hard shell lobsters, both were soft shell and one was dead when we got it. they gave us credit back for one lobster, I was very disappointed in the quality of the lobsters. We also got a pound of lobster meat which was good and we got the New England clam chowder, there was a pinhole in the package in the clam chowder and it was not that great, in fact it was disappointing coming from Maine. We also got lobster bisque which was very good. I live in Florida and I was expecting the lobsters to be a lot better than the ones I get, they were not that much different. I'm not sure I would buy from here again.

4 de maio de 2020
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Bad Experience, Watch out for auto-selected delivery date!

Ordered after hours on a Friday and did not see a way to set a date for delivery (thought that it might come after the "Order Now" button). Called Customer Service at 8am on a Monday, and they said that it was too late to change the delivery date (which was auto-selected as Tuesday). So either they packed it on Sunday (which does not sound good for seafood) or they don't have an efficient enough process to make changes the day of (even when you call right at their opening time). Now I have $150 of lobster being shipped to a house with no one home. Really disappointing!

4 de maio de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

TO: Manager Mike

Good morning Manager Mike, first of all I want to thank your customer service for immediately acting on my delivery issue and for you picking it up from there and following thru to the delivery was made right. You guys are AWESOME! Bon appetit! enjoyed every bite! Ormond Beach, FL

3 de maio de 2020
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

Paid for guaranteed Saturday by noon…

Paid for guaranteed Saturday by noon delivery - didn’t arrive until over 3 hours later. Called with no luck or help from them or Fedex and had to nervously wait with company waiting for dinner to arrive :-( Did arrive just in time, but not a good experience for what they charge.

3 de maio de 2020
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

stop wasiting your time and money

First, when I placed my order they failed to capture my unit number, which was auto input and verified by PayPal. When I call them, they are extremely rude and very reluctantly to fix the issue.
Second, according to the order detail that I got, the order should arrive overnight (Saturday), however my tracking indicates that the order would not be able to be delivered after Monday. Called UPS and UPS confirmed that overnight delivery form the seller is simply impossible! Come on! I ordered fresh sea food!
Now I have to go through very complicated process to get my money back.
Trust me, stay away from Maine Lobster Now.

3 de maio de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Just received my order of live lobster

Just received my order of live lobster, clams, and cod. Absolutely fabulous!! While the clams were mostly opened, the lobster and fish was more than what I expected. I made the call about the clams and was told to send pics and more than likely, I'd get a credit. So, one may wonder why gave a rating of 5 stars. Well, nothings perfect and things happen when customer like myself have to rely on getting products via mail, FEDEX,etc because we don't live in the local area. When you're able to call and get resolution on an issue without stressing over it, it makes a huge difference in my perception of the business I'm dealing with. This experience, while not perfect, made an excellent impression on us and we'll definitely use this company for all of our seafood needs in the future. It's easy to be a little skeptical when ordering something like seafood through the mail but this company is the real deal!!

2 de maio de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

SO WORTH IT!!

Perfect. I sent as a gift… it could not have gone any better. The delivery was on time, just as I had requested. As told, the lobster tails were delicious and huge. My gift recipient was so pleased, happy and elated. I'm so happy to hear… as I will be ordering from Maine Lobster Now® again!!! Worth every penny!!!!

2 de maio de 2020
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

Ordered 2 live lobster 1.5 lb size…

Ordered 2 live lobster 1.5 lb size each. One lobster was definitely not 1.5 lbs much smaller.Disappointed.Don't like to be deceive. They were good in taste

2 de maio de 2020
Avaliação não solicitada
logotipo da Maine Lobster Now®

Resposta da Maine Lobster Now®

Thanks for the review, and sorry for the issue you encountered on this order. We have taken steps to correct so that it will not be an issue in the future. Please contact us at 207-799-8222 if you would like to discuss a resolution! We would love to make this right with you!

-Maine Lobster Now team

Avaliado com 5 de um total de 5 estrelas

I received my first order last night

I received my first order last night. I cooked the steamers, clams and the bay scallops. They were excellent. I will cook the lobster tails in a few days. I'm originally from New England and love this food. Great job. Received in Texas the next day.

1 de maio de 2020
Avaliação não solicitada
logotipo da Maine Lobster Now®

Resposta da Maine Lobster Now®

Thank you Mark! Let us know when you are ready for another order!

-Maine Lobster Now team

Avaliado com 2 de um total de 5 estrelas

Disappointed

Disappointed, we buy these locally but the virus well . We were scouting for a company to handle large order. I’m sorry the aren’t contenders
I got pics

1 de maio de 2020
Avaliação não solicitada
logotipo da Maine Lobster Now®

Resposta da Maine Lobster Now®

Thank you for the review. We are extremely disappointed to hear that order did not live up to your expectations. Please give us a call at 207-799-8222, or email us at info@mainelobsternow.com to discuss the situation. We would love the opportunity to show you why we are the best, most reliable, supplier of Seafood in the world!

-Maine Lobster Now team

Avaliado com 2 de um total de 5 estrelas

Not happy

I was really happy when I made my purchase of 3lbs of Alaskan king crab. I picked that sized going by the picture that showed at least 8-9 legs. When I open my box I was really disappointed when I only saw 5 smaller legs and a claw in a box. Don’t think I would order again.

1 de maio de 2020
Avaliação não solicitada
logotipo da Maine Lobster Now®

Resposta da Maine Lobster Now®

Thank you for the review. We are extremely disappointed to hear that order did not live up to your expectations. Please give us a call at 207-799-8222, or email us at info@mainelobsternow.com to discuss the situation. We would love the opportunity to show you why we are the best, most reliable, supplier of Maine Seafood in the world!

-Maine Lobster Now team

Avaliado com 3 de um total de 5 estrelas

Really?

Really? Great lobster roll kit but do you really feel good about the chip size? Cheapens the whole deal?

1 de maio de 2020
Avaliação não solicitada
logotipo da Maine Lobster Now®

Resposta da Maine Lobster Now®

Thank you for the review! We are extremely sorry to hear that you were not completely satisfied with the order. This is not a typical experience for us, and we would like to speak with you regarding it. Our number is 207-799-8222, or you can email info@mainelobsternow.com. We would greatly appreciate the chance to show you why we are the best supplier of Maine Seafood in the world.

-Maine Lobster Now team

Avaliado com 5 de um total de 5 estrelas

Fun Meal

Please order lobsters here. I ordered 5 lobsters for California relatives and 4 lobsters for Massachusetts family. The team from Maine Lobsters Now accomplished a big task:
—delivery time was exact
—lobsters arrived like they were local
—service was extremely friendly
—updates sent as expected
—lobster bisque & clam chowder was delicious
They deserve 5* rating- easy decision. Enjoy.

1 de maio de 2020
Avaliação não solicitada
logotipo da Maine Lobster Now®

Resposta da Maine Lobster Now®

Thanks for posting about your experience. We are ecstatic to hear that you enjoyed your Maine Lobster Now order, and we look forward to serving any seafood needs you may have in the future!

-Maine Lobster Now team

Avaliado com 5 de um total de 5 estrelas

Special Dinner

I wanted something special for my daughter-in-law‘s birthday and their anniversary. I did a lot of research and Maine lobster now had everything I wanted in the cocktail hour dinner.
It not only had large shrimp, lobster bisque, 2 2lb lobsters, Whoopie pie’s and everything to go with it including ramekins for the butter, and so much more. They told me Everything was absolutely delicious. Not just the lobsters but also the bisque and the shrimp were excellent.
With everything going on and no one can go out for dinner’s, I really wanted it to be special. Maine lobster now delivered!! I couldn’t be happier, what a great gift to give. Will definitely order from here again.

29 de abril de 2020
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Chowder & Bisque Sampler

Chowder & Bisque Sampler - 64 oz was a disappointment. A majority the soups were potato cubes and contained very little seafood. Not worth the price.

29 de abril de 2020
Avaliação não solicitada
logotipo da Maine Lobster Now®

Resposta da Maine Lobster Now®

Thank you for the review! We are extremely sorry to hear that you were not completely satisfied with the order. This is not a typical experience for us, and we would like to speak with you regarding it. Our number is 207-799-8222, or you can email info@mainelobsternow.com. We would greatly appreciate the chance to show you why we are the best supplier of Maine Seafood in the world.

-Maine Lobster Now team

Avaliado com 5 de um total de 5 estrelas

Amazing Seafood

After over a month of sheltering in place, I was craving a taste of New England, where I grew up. I ordered haddock and steamers hoping for the best. Everything was delivered early the next day and very fresh. And the taste did not disappoint. Both were truly outstanding. It was nice to have such a special treat during this time. I cannot more highly recommend MLN.

29 de abril de 2020
Avaliação não solicitada

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