Maine Lobster Now® Avaliações 

3.126
O TrustScore é 2 de um total de 5

1,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

"We ordered the 1.5 lb live lobsters from Maine Lobster Now, and they were the absolute hit of our party! We steamed them up, and they were a massive success with everyone—both our seasoned lobster-lo... Ver mais

Avaliado com 1 de um total de 5 estrelas

I have ordered frozen seafood from quality companies (Sizzlefish, Get Maine Lobster) and thought I would try this one. It was definitely the worst experience. They do not know how to pack seaf... Ver mais

Avaliado com 1 de um total de 5 estrelas

Total scam business! Spend your hard earned money elsewhere, somewhere that’s more reputable and honest! I spent almost $180 for 9 lbs of Dungeness crab legs, and got 3 complete clusters out of the wh... Ver mais

Avaliado com 1 de um total de 5 estrelas

We received five lobsters around Christmas containing an empty plastic package with no dry ice in the afternoon, We kept them refrigerated until the next day. When cooked, the meat was complete... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Fornecedor de Produtos Alimentícios
  2. Serviço de take away

Informação fornecida por fontes externas variadas

We are the premier supplier of the freshest Maine Seafood and Live Lobsters nationwide. Make shipping lobsters quick and easy with our user friendly online ordering process and a proven record of the best customer service in the industry. Maine Lobster and Seafood is what we know and love, we are happy to bring that experience to your doorstep.


Informações de contato

1,8

Ruim

O TrustScore é 2 de um total de 5

3 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

1,8

Todas as avaliações

(3.126)

11 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

I have been ordering from Maine Lobster…"NOT ANYMORE!"

I have been ordering from Maine Lobster Now for over a year. My first order was for 5 live 2.5 lb lobsters. They arrived alive and were great. My last order was for king crab legs and scallops. The package arrived completely soaked and the contents were completely thawed and bags open. I called and the young man who took my call said there was nothing they could do about it. He told me to eat the crab legs right away as they can't be refroze. I told him I paid for insurance, but he said they would not allow a claim. I ordered 3 lbs of crab legs and I can't consume that amount in a day. He said, "you should be able to". He was very condescending and arrogant and made me feel intimidated. Sorry to say they have lost what could have been a lifetime customer.

22 de maio de 2020
Avaliação não solicitada
logotipo da Maine Lobster Now®

Resposta da Maine Lobster Now®

Thank you for posting this review. We take customer satisfaction very seriously and would appreciate the chance to have a conversation with you about your order. We are absolutely positive that we can come to a mutually satisfactory solution! A Customer Service Representative will be reaching out to you shortly.

-Maine Lobster Now team

Avaliado com 5 de um total de 5 estrelas

Fresh Lobster & Scallops

I live in Louisiana, where we get fresh seafood all the time, unfortunately we do not have fresh cold water Lobster and Scallops here, so I ordered from Maine Lobster Now. The Lobster meat and Scallops were fresh and delicious, as was the Lobster Mac & Cheese. Delivery arrived early morning on day promised. I would definitely order from them again.

22 de maio de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Highly Recommended!

Our order arrived on time, the lobsters were alive. The clams, mussels and lobsters were delicious! Highly recommended.

21 de maio de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Better than expected

We recieved our order of 4 live lobsters exactly when I wanted them. They were all lively and at my door 16 hours after they were shipped. I had never prepared live lobsters before but with the simple step by step instructions, we had fresh lobster in my home that was as good as picking a lobster from a tank at an upscale seafood restaurant. Thank you for providing service above what you promised and what we expected!

21 de maio de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I purchased 4 orders alreay and they've…

I purchased 4 orders already and they've been great! great. I will continue to speak about your site on my Podcsst,,,,,,The Church of What's Happening now....they can't seafood like this in California. My name is joey Coco Diaz.......we ]re not playing games....

20 de maio de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great LOBSTER'S!

I ordered 2 - 3 lb Lobster's along with the Lobster Mac & Cheese. Delivery was exactly the next day by noon as stated! Lobster's were perfect WOW! The Mac & Cheese was delicious! Definitely will be ordering again in the near future! Thanks for the GREAT EXPERIENCE!

20 de maio de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I ordered five live 1.5lb Main lobsters…

I ordered five live 1.5lb Main lobsters for a birthday along with clam chowder and 4 lbs of crab claws. I stumbled on "Main Lobester Now", while looking for another company and I was intrigued by their web site and the how-to videos & recipes and decided to give them a try. Their lobsters were delivered on time & packed beautifully. Before cooking I placed the lobsters in the freezer for 10 minutes to kill them humanely as suggested by their website (it really does work) This is the first time I have ever boiled (I've always steamed in the past) using the fine sea salt in the water as recommended. They turned out absolutely delicious, the sea salt adds so much flavor. I found their customer service to be very helpful. They said all their soups are gluten-free which is another plus for celiacs. I will definitely use "Main Lobster Now" from now on

19 de maio de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

As a first time customer

As a first time customer, I ordered 6 lobsters for my Aunt&Uncle's 50th anniversary on Sunday at 9pm, after clicking "Place Order" I then realized I made mistake on Shipping address, I forgot to change address to their address. I went on a panic mode, sending email to customer service, to my surprise I got a response from Michael Dart an hour later at 10PM on Sunday that the address has been corrected. What a wonderful customer service!!. The lobsters arrived on time and still kicking. The seaweed in the package made them smell like there were at the ocean. Thank you so much. I will definitely order again!
Kristy

19 de maio de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I Loved It

I Loved It So Fresh I Order 5lb For My Birthday Last Year And I'm About To Order Again

18 de maio de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

First time customer

First time customer. I live in Ohio and its so hard to get fresh seafood! Super satisfied. We ate lobster tail 5-6ounce. They had great flavor and were cooked for 6 minutes! We ordered scallops and cod. Can't wait to try! We will be repeat customers!

17 de maio de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

My husband's birthday was today and he…

My husband's birthday was today and he loves lobster and during this whole COVID-19 thing, I was seriously wondering how I was going to be able to deliver! Maine Lobster Now was a savior! I ordered three 2 pound lobsters that showed up this morning to his delight - we steamed them and they were amazing! And, I think these had to be more than 2 pound lobsters. They were HUGE!!! Thank you so much for making my husband's birthday so special. I've already recommended you to many friends and we'll definitely be ordering again. WOW!!!

16 de maio de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

We recieved our order they were in…

We recieved our order they were in great shape cooler was intact and dry ice packed
With them was still frozen the lobsters were still moving and very fresh meat was wonderful. The clams were great and tender clam chowder was great just like I remember when I grew up in Maine I retired in Oklahoma from the military after 21 years
Thank you
Roger

15 de maio de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Thank you from Texas

Thank you from Texas ! A 5 star experience for sure. My first time having live lobsters delivered, they arrived very much alive & gorgeous. Great family event, especially for those who have never eaten lobster before. Will definitely be ordering again in the near future. Stay healthy, stay safe. Sharon from Southeast Texas.

14 de maio de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Best Mother's Day gift in over 45…

Best Mother's Day gift in over 45 years. The seafood selections
were sumptuous.
But I must add what truly pushed it over the top was the addition of Steve's Snacks Whoopie pies...thought I died and went to heaven after eating my first one. Thank you!

14 de maio de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Customer Service+Great Logistics=Happy Customer with Yummy Lobster

In leui of my review 5days ago.
I ordered a package for my mother for mothers day and my family is everything to me.
I had a bad experience and spoke my mind in a review.This was taken very seriously by a representative of Maine Lobster.He read/listened/and phoned me to discuss the situation and how Maine Lobster could resolve it.I told him how I'm a first time customer.Being that, my first impression was very important.He listened to every word and offered to refund me or send out a second package..I didn't take the refund.I asked them to make it right. I told them I would like to give the company a second chance.That they could send the new box and I would review again based on this.
You''ve completely redeemed yourself!
The package arrived exactly on time and everything inside was wonderful. Lobster,clam cakes, Lobster bisque,clam chowder,and taffy.My mom prepared a lobster sandwich for dinner with the quick cooking guide you have in the box.She said the lobster was amazing! She's already spreading the news of your great service...and so am I ! You've made a lasting impression on what you did.And for that you've gained a loyal customer
Thank you..Thank you for turning a bad experience around and making it right.
Thank you for listening to your customers and thank you for giving my family and me the quality we deserve.

Holly

13 de maio de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

WOW!

WOW! As new customers, and fresh lobster meat lovers, we were concerned we wouldn’t get to Cape Cod this year for our annual lobster feasts. We ordered fresh, unfrozen lobster meat and were more than pleasantly surprised. It was tender, exceptionally cleaned, and had the sea taste often lacking in the grocery store meat. We’ll reorder soon.

11 de maio de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Best Lobster & seafood

Best Lobster & seafood! So glad I found MAINE LOBSTER NOW on the web.
Great communication.....Quick ship (arrived early in the morning so I could prepare for my Husband's birthday dinner that evening). Along with the Lobster tails (meaty and sweet!!!)...we had the mussels (so plump and tender) and scallops.....all so fresh and delicious!!! Needless to say....My husband and I were both very happy with his birthday dinner!! Great company and we will be ordering again soon! THANK YOU....Maine Lobster Now and a special shout-out to Kathleen for quick response to my email!

11 de maio de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Couldn't be Happier!!

We ordered 18 1 lb lobsters for mother's day, living in SC but being from New England my mom was craving some Maine Lobsters! With the craziness and inconsistency in shipping during the Covid pandemic I was very worried about getting the lobsters on time but they were here, beautifully packed and all alive. There was seaweed in the box and when you opened it the smell of a Maine beach was fantastic! The lobsters were so sweet and delicious we were very happy with the whole process!!

11 de maio de 2020
Avaliação não solicitada
logotipo da Maine Lobster Now®

Resposta da Maine Lobster Now®

Thanks for the review! We are so happy to hear that you enjoyed your Maine Lobster Now experience. Please let us know if we can do anything else for you in the future!

-Maine Lobster Now team

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