Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Bedingt durch gecancelte Flüge musste ich Umbuchen, was auch problemlos ging. Bei den Vertragspartnern von Maki (auf Mahé war es Boscocars) liefen die Formalitäten recht einfach und schnell. Volle Emp... Ver mais

Avaliado com 3 de um total de 5 estrelas

Wir haben ein Auto auf Mauritius gebucht. Als wir vor ort ankamen, haben wir ein ca. 5 Jahre altes Auto mit rd. 80 Tkm in einem wirklich abgenutzten Zustand bekommen. Die Reifen waren aus deutscher Si... Ver mais

Avaliado com 2 de um total de 5 estrelas

Wir hatten uns für Makicar entschieden, weil der Preis, auch die Möglichkeiten, den Selbstbehalt zu variieren, besser war als bei anderen. Das Auto wurde 40 Minuten zu spät gebracht, ebenso zu spät wi... Ver mais

Avaliado com 5 de um total de 5 estrelas

Wir hatten im März 2019 einen Mietwagen bei Maki Car gebucht und waren rundum zufrieden. Übergabe am Flughafen und Rückgabe am Hotel klappten pünktlich und reibungslos. Als mir bei der nachträglichen... Ver mais

Detalhes da empresa


Informações de contato

4,3

Excelente

O TrustScore é 4.5 de um total de 5

228 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 mês

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Umbuchen

Bedingt durch gecancelte Flüge musste ich Umbuchen, was auch problemlos ging. Bei den Vertragspartnern von Maki (auf Mahé war es Boscocars) liefen die Formalitäten recht einfach und schnell. Volle Empfehlung.

2 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Mietwagen nach Kreuzfahrt von Maki Car Rental

WIr hatten über Maki Car Rental einen Wagen vorab gebucht. Das Fahrzeug wurde uns zum Cruise Terminal geliefert und wir haben es später am Flughafen abgegeben. Der Suzuki Ertiga hatte gut 20.000 KM gelaufen und war in einem sehr guten Zustand. Auch die Rückgabe am Flughafen verlief problemlos. Wir buchen gerne wieder bei Maki.

22 de dezembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Unprofessional, insecure, and stressful experience

I wouldn’t rent from Maki Car Rental (Eden's Cars) again. When I collected the car, they wrote my full credit card details on a piece of paper, which is not secure or compliant with basic payment standards. They also charged a €1,000 deposit to my debit card, promising to return it two weeks later - which is very unusual. Most companies simply place a temporary hold on a credit card for a few days.

The staff member was also rude and impatient, rushing me through the car inspection, interrupting my questions, and even saying “you’re not listening” when I was making normal enquiries. When I returned the car, he was reluctant to do the paperwork confirming it was returned in good condition, only doing so after I insisted - again in a dismissive, rushed way.

It’s clear they’re short-staffed, but that’s no excuse for taking it out on customers or handling payment details so carelessly. Overall a stressful, unprofessional experience that left me uneasy and disappointed.

23 de outubro de 2025
Avaliação não solicitada
logotipo da Maki Car Rental

Resposta de Maki Car Rental

Dear Andrew,

Thank you for taking the time to share your experience with us. We completely understand your concerns regarding the handling of payment information and want to assure you that at no point was there any intention to put your data at risk. The payment process on site was handled through our local partner, Eden’s Cars.

On the Seychelles, many processes are still handled manually and in a more personal, relaxed way, which is part of the local approach and can feel different for international guests. Your feedback is extremely valuable and helps us work together with our partners to continuously improve.

We are sorry that you felt the service was rushed. It is important to us that our guests feel well taken care of overall. If you’re open to sharing, we’d love to understand whether your rating reflects your entire experience or more a single moment.

Warm regards,
Maki Car Rental

Avaliado com 5 de um total de 5 estrelas

Very good experience by Gail Rental via Maki Cars

I rented a car from Gail Car Rentals via Maki Cars on Mahe. The experience was fantastic. We got exactly the booked type in fine condition with just 25.000 km. The delivery to the hotel on the west coast by a very friendly employee was free and on time. For the return on the airport 4 days later he already expected us.
Thank you !

31 de agosto de 2025
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Am Ende wurde alles gut!

Wir hatten ein Fahrzeug auf den Seychellen über Maki Car Rental gebucht und ein Fahrzeug von Eden Cars bekommen, was prinzipiell nicht schlimm ist.
Das Fahrzeug war zwar in die Jahre gekommen aber technisch absolut in Ordnung. Nur der Tank war fast leer und wir mussten erstmal tanken. Zusätzlich mussten wir trotz des leeren Tanks noch ein "Pfand" in Höhe von 550 Rupien (ca. 32 Euro) bar hinterlegen. Den Betrag sollten wir bei Abgabe wieder ausgezahlt bekommen, wenn wir das Fahrzeug mit mindestens der gleichen Tankfüllung abliefern und kein Schaden hinzugekommen ist. Den Betrag haben wir aber nicht erstattet bekommen, da sich der Vertreter schnell "verdrückt" hat, nachdem er das Fahrzeug überprüft und für gut befunden hat. Aufgrund eines Anschlusstermins (Fähre) konnten wir leider auch nicht "ewig" warten. So etwas hatten wir schon befürchtet, da wir nur eine handschriftliche Quittung erhalten haben.

Nachtrag: Maki Car Rental hat sich zeitnah auf meine Bewertung hin gemeldet und bat um Informationen, um den Vorfall aufzuklären und derartige Vorfälle künftig zu vermeiden. Ferner hat das Unternehmen die Zusatzgebühr erstattet.

16 de agosto de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Had a very bad experience

Had a very bad experience, first they confirmed the booking on vehicle jazz and then they were giving me every other vehicle except jazz , finally lead to very a bad argument with the car vendor, be cautious with them

29 de julho de 2025
Avaliação não solicitada
logotipo da Maki Car Rental

Resposta de Maki Car Rental

Thank you for your feedback. We're sorry we couldn't fulfill your exact vehicle request. While we always try to provide the specific vehicle booked, this is done on a best effort basis (as described in our rental terms). Unforeseen circumstances may sometimes prevent us from delivering the exact model. A car rental company, especially in our price segment, can only operate profitably if most of the cars are on the road most of the time. With over 50 vehicle types in our fleet, serving an area of 2000 square kilometers, I'm sure you understand that we cannot hold contingencies for each vehicle type across the entire service area.

From our records, it appears our customer support explained the situation, offered you different cars, and gave you the option to cancel. From a procedural standpoint, the case seems to have been addressed in an adequate manner. However, telling from your review, it seems that there is a personal component to this beyond what was documented. If you could share more context, we would be glad to investigate further.

Avaliado com 5 de um total de 5 estrelas

Great car rental

The website was easy to use. The car was delivered to our hotel and picked up there which was great. The price was the best we could find. Yes, it is subcontracted out but for us there was no problem. Ours was with holiday car hire who were brilliant! Dreezee looked around the car at the start with us and pointed out every defect. He was very friendly and helpful. The pick up was no problem. We’re really pleased we hired a car to get to see more of Mauritius. Highly recommend.

14 de agosto de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Wir hatten 3 Tage einen kleinen

Wir hatten 3 Tage einen kleinen, neuen Suzuki, auf Praslin (Seychellen) von Deutschland aus gebucht. Es war alles tipptopp 😊Sehr gut organisiert, eine unglaublich nette Mitarbeiterin hat uns den Wagen übergeben und 3 Tage später auf die Minute genau zur verabredeten Zeit wieder abgenommen. Also sehr gern wieder bei Maki Cars 😄

11 de agosto de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Wir haben auf den Seychellen zwei mal…

Wir haben auf den Seychellen zwei mal Maki gebucht. Sowohl auf Pralin als auch auf Mahé war der Ablauf so unkompliziert, wie ich es selten erlebt habe. Die Jungs hier sind einfach sooo gechillt. Urlaubsfeeling schon bei gleich bei der Mietwagen Übernahme.

3 de agosto de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Two days in Mauritius

We rented a car for two days in Mauritius in May. The process went smoothly; the car was delivered to the hotel and returned there as well. The car was relatively new, with low mileage, and in very good condition.

14 de maio de 2025
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Wir hatten zum 2 x einen Mietwagen von…

Wir hatten zum 2 x einen Mietwagen von Maki (Mauritius u. Seychellen). Anlieferung und Abholung zum Hotel Top.
Auf den Seychellen habe ich leider den gewünschten Suzuki Swift nicht bekommen, sondern einen Hyundai i10 der schon etwas ramponiert war ! Technisch war alles ok. Leider waren die seitlichen Fensterscheiben mit einer Reinigungsflüssigkeit versehen die man nicht entfernen konnte !!!
Sehr unkomplizierte Abwicklung kann Maki Car gerne empfehlen

12 de maio de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Highly recommendable

We rented a car in Mahé with Maki. There is nothing we could complain about! Very friendly, helpful people, well maintained cars, fair prices with the option of a reduced CDW waiver for little extra money. Higly recommendable!

4 de maio de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Perfect service from booking through check-out

For our first trip to Mauritius we (European couple) were looking for a reliable car rent company. Maki cars was recommended in several private internet reports and together with its local partners it totally fulfilled our needs for both a transfer service and the car rental (including punctual delivery to our first hotel).
We also were provided with good support information (telephone numbers, links).

13 de abril de 2025
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Na ja, geht so

Wir hatten uns für Makicar entschieden, weil der Preis, auch die Möglichkeiten, den Selbstbehalt zu variieren, besser war als bei anderen. Das Auto wurde 40 Minuten zu spät gebracht, ebenso zu spät wieder abgeholt. Das war ärgerlich. Insgesamtes Prozedere unkompliziert. Das Auto war schon ziemlich mitgenommen, hat uns aber nicht im Stich gelassen.

21 de abril de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent service de location

Excellent service de location de voiture. Ils nous amenés la voiture directement sur le parking de l’aéroport. Nous avons demandé à ramener la voiture 2h plus tard. Service téléphonique de qualité et demande accepté sans supplément. Cet agence était déjà très bien noté, et je comprends mieux pourquoi. Je recommande fortement

11 de abril de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Very fast and trustworthy

My experience with Maki Car Rental and in particular the team around Josie and Adeline was very helpful. I was helped extremely fast and from my experience the company is highly trustworthy. Thank you Maki Car Rental for your excellent customer service.

24 de março de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Car rental in Seychelles

We rented a car through Maki Car Rental from March 2 to 6 in Seychelles. The car was ready for us to collect at the airport with a representative waiting for us. Similarly while returning the car there was a representative waiting to receive the car. There were no hidden charges, the representatives were pleasant and the car itself did not have any problem during the time that we used it. Would definitely recommend using Maki Car Rental for a rental car in Seychelles.

2 de março de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Perfekter Service und unkompliziert

Kurzfristig online abends auf Mauritius gebucht, nächsten Mittag schon Zustellung durch freundliche Mitarbeiter. Abholtermin unkompliziert online verlängert. Wieder sehr freundliches Team bei der Abholung. es wurde auch ein höherwertiges Auto geliefert als bestellt. Insgesamt perfektes Service, nettes Team bei den Buchungen und vort, gerne wieder

19 de janeiro de 2025
Avaliação não solicitada

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.

Saiba mais sobre outros tipos de avaliações.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais