Markerstudy  Avaliações 5.645

Really good customer service ,super easy to upload pictures. Good communication and super quick to pay out

From the moment I reported my accident I received great care and support. I am so grateful, a horrible situation was made so so much easier with excellent communication and resulting in a prompt settlement. Thank you!

The politeness and helpfulness of Amy at Bodmin repairs, and the speediness and fantastic repair of my car.
Well done all of you at Bodmin repairs!

As you know I am not expert But on my view they’ve done very good job. As well I really appreciate for their dealings, explanations &as quick as possible . Great team work 👍👍👍
Thank you
GS Sidhu

Excellent service from start to finish. Would definitely recommend.

From start to finish everything has been perfect. My car was repaired and everything looks like new. My mother is very happy with everything.

The repair to my car was to an excellent standard. The company Steer group made an amazing job of putting my car back together again. The company went above & beyond. I also have an excellent warranty on the repair.

Really good experience. From initial claim (logged after 5pm) to final repair and delivery of my car back to my address took a total of nine days. Communication was excellent, through email, text and calls to me.
Clear process in place and good customer service.

Staff were great made everything simpler and reassuring. Text messages were somewhat abrupt and intimidating

I took out a motorcycle policy 3 weeks before the renewal was due and then sold the bike. I then cancelled the policy 2 weeks before the policy was due. I got back £19 back from a £70 policy. In addition I had to send them photos of the inside of my garage showing the bike inside.
They are the wordy thieving insurance company I have ever dealt with.
Avoid at all cost!

I was kept fully informed throughout the whole process from setting up of the repair, each stage of the repair and the completed work. Organisation, communication and the work completed was impressive. This made me feel confident in the companies involved and the outcome.

Very slow service, it took a month to complete, very little communication as to what was going on. Also my tracker showed that my car was in sainsbury’s car park for part of that time

Very pleased with the outcome of my repair, the work was fantastic and they even cleaned tge xar inside and out, brilliant 👏

Pre check in etc very easy. At drop off, loan car was ready and waiting, again very easy.
Here is where it is 4* not 5*
I was told the repair would be a week.
A week later I got an email to say the repairs had started🥴
When questioned, that week had been physical assessment and then waiting for insurance to give the go ahead. This was not made clear to me initially. I have explained this directly and hope they have corrected making this clear for future clients.
Bottom line - would I recommend- YES
Their repair work is immaculate 👍
If I ever need this service again I would definitely choose to use them again👍

Amazing service

Great job done and very friendly staff slso my car was valeted when i went to puck it up.

Repairs were carried out to a high standard, was kept fully updated throughout.

Good......