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Detalhes da empresa

  1. Serviço de Namoro

Informação fornecida por fontes externas variadas

Matchmakers Dating is an elite Professional Introduction and Professional Dating Agency offering bespoke personal introductions London and UK wide. We are a world away from any other Professional Dating Site


Informações de contato

3,9

Muito Bom

O TrustScore é 4 de um total de 5

16 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Friendly and supportive experience…

Friendly and supportive experience since the start. Transparent and easy to follow processes. Clare has been amazing - took her time to get to know me, listened and understood. Very easy to talk to and always responsive.

30 de março de 2026
Avaliação não solicitada
logotipo da Matchmaker Dating

Resposta de Matchmaker Dating

Thank you for taking the time to leave this positive feedback, it means the world to our dedicated team of matchmakers.

Avaliado com 5 de um total de 5 estrelas

Really great experience so far

Really great experience so far, the team are very genuine and keen to help. Very good listeners and I’m excited to see where it goes and hopefully find someone special. They have nice facilities but I arranged everything online/over the phone as it suited me better. Would recommend

20 de março de 2026
Avaliação não solicitada
logotipo da Matchmaker Dating

Resposta de Matchmaker Dating

Hi Jack, thank you for taking the time to leave this positive feedback, it means so much to our dedicated team of Matchmakers.

Avaliado com 1 de um total de 5 estrelas

Beware. Misleading…

Beware.
Unprofessional and misleading.

I signed my son up for an expensive high tier membership.
The two candidates they proposed weee entirely inappropriate.
They lived hours away, were not of the same educational or intellectual level as my son. I found one candidate on her social
Media profile writing vulgar posts that were quite upsetting.
We asked first for partial
Money back and the membership team became extremely confrontational and aggressive.
They were not professional and misled us.

6 de março de 2025
Avaliação não solicitada
logotipo da Matchmaker Dating

Resposta de Matchmaker Dating

Hi Leda, while we take all reviews seriously, unfortunately I cannot find you as a current client, so would not be able to comment on this and therefore can only presume this to be a fake review. Last year our dedicated team of matchmakers achieved 2,222 introductions, which is over 43 each and every week going into exchange and exploring a new relationship - something we are extremely proud of.

Avaliado com 5 de um total de 5 estrelas

I gave up with online dating apps

I gave up with online dating apps, tried matchmakers who do the searching for you. Kerry at matchmakers who helped set my profile up on a 1 to 1 basis was an absolute delight to work with, it was like she knew me my whole life. Her kind and soft approach made me so happy to know she was there to help. 10/10 from me. Thank you match makers

25 de fevereiro de 2026
Avaliação não solicitada
logotipo da Matchmaker Dating

Resposta de Matchmaker Dating

Thank you for taking the time to leave this positive review, it means the world to our dedicated team of matchmakers.

Avaliado com 5 de um total de 5 estrelas

My experience with this personal…

My experience with this personal matchmaking service was a good eye opener for me. I'm still enjoying my membership and highly recommend a lady called Zoe, she is very warm and friendly and she's made me feel so relaxed with the whole process. How she explains the steps are exactly what happens. She made it aware that this is not a quick fix but to be honest, that's not what I was looking for. I wanted genuine people who are looking for a serious relationship and so far, I've had some great interactions with some of the gentleman they have presented to me. Happy so far.

3 de abril de 2025
Avaliação não solicitada
logotipo da Matchmaker Dating

Resposta de Matchmaker Dating

Thank you for leaving this positive review, we are thrilled to hear you are happy with the service provided. Last year 2,222 (42 per week) clients went into exchange to discover love, something that fills us with pride and will always be the driving force in everything we do. Thank you.

Avaliado com 1 de um total de 5 estrelas

Not worth paying for …

I went on their site couple years ago and mainly got men who are lying ot old men. One of worse sites to be fair ie ever been on

27 de fevereiro de 2024
Avaliação não solicitada
logotipo da Matchmaker Dating

Resposta de Matchmaker Dating

Hi Claire, unfortunately we have no member by that name. We carefully confirm the age of all members and would always share this information when matching with our members. Currently we see on average over 50 members going into exchange every week to explore the possibility of finding love, something we are incredibly proud of - our commitment to being successful for all our members in central to all we do. I can only assume this is a fake review, if you would like to contact us directly I would be happy to discuss further.

Avaliado com 5 de um total de 5 estrelas

An excellent experience from the team…

An excellent experience from the team at Matchmakers, right from my first enquiry. Far higher calibre ladies to what I was meeting online and a caring, personal service from a great matchmaking team. I am delighted to be a member.

26 de novembro de 2024
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Resposta de Matchmaker Dating

Thank you for taking the time to leave this positive review.

Avaliado com 5 de um total de 5 estrelas

Thank you Matchmakers.

I gave Matchmakers a go on a friend’s recommendation and I’m so glad I did. Our generation has grown up just knowing online dating and more recently dating apps but personal matchmaking is so much more in depth. I have enjoyed a close relationship with Hollie my matchmaker and she has been brilliant in finding the right caliber ladies for me. All in all a first class service and dating experience. Thank you Matchmakers.

24 de agosto de 2024
logotipo da Matchmaker Dating

Resposta de Matchmaker Dating

Thanks for taking the time to leave this positive review

Avaliado com 5 de um total de 5 estrelas

I have been delighted with my membership.

Online dating and apps were all if ever known prior to finding Matchmakers. And yes it’s a lot more money but I believe you get what you pay for and the investment has been really worthwhile. I have been delighted with my membership.

23 de agosto de 2024
logotipo da Matchmaker Dating

Resposta de Matchmaker Dating

Thank you for taking the time to leave this positive review.

Avaliado com 5 de um total de 5 estrelas

Professional..

They were really professional. Highly Recommend them.

9 de março de 2024
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Resposta de Matchmaker Dating

Thank you for leaving this positive feedback.

Avaliado com 5 de um total de 5 estrelas

Really Satisfied

I have been a member at Matchmakers for almost a year now. It has been a first class service and one I am very satisfied with.

27 de fevereiro de 2024
logotipo da Matchmaker Dating

Resposta de Matchmaker Dating

Hi Stephanie, thank you for taking the time to leave this feedback, it really means the world to our Matchmaking team.

Avaliado com 5 de um total de 5 estrelas

I'm very pleased

I'm very pleased to be a member of Matchmakers - this is the first time I've used a personal matchmaker and I am delighted with the experience so far.

23 de fevereiro de 2024
logotipo da Matchmaker Dating

Resposta de Matchmaker Dating

Thank you for taking the time to leave this positive review. I’m pleased things are going well and I will feed this back to our dedicated Matchmaking team.

Avaliado com 1 de um total de 5 estrelas

Scam - waste of money

My experience with this service has been disappointing, to say the least. I entered into this with an open mind, investing a significant amount of money upfront, hopeful that I would have the opportunity to connect with someone special. Unfortunately, my experience fell far below my expectations and of that promised in their marketing.

During my membership, I received nine recommendations, one for each month, as promised. However, for each match I agreed to connect with, I was met with polite declines from the potential matches. It was disheartening to see identical rejection emails from both of my assigned matchmakers, which only added to my frustration. I wonder whether these were genuine profiles I was sent or if I was simply unlucky with the matches I received.

Moreover, there were disconcerting lapses in the service's commitment to safeguarding member data. I received an email in which I was unintentionally blind-copied, inadvertently disclosing sensitive information about a new member. This breach raised serious doubts about the security measures in place to protect our personal details.

Another challenge I encountered revolved around getting my concerns addressed. Specifically, I had made a clear and explicit request for the one-month check-in to be carried out via a phone call, as stipulated by our agreement. Regrettably, this request was not respected, and I was informed that an email exchange would suffice. This departure from our contractual understanding not only created a contradiction but also left me with a sense of being overlooked and dismissed. Despite raising these issues and filing a formal complaint, the response I received was disappointingly generic and did little to instil confidence.

Overall, my experience with this service has been underwhelming. While I understand that matchmaking can be challenging, the consistent lack of genuine matches and the concerning data protection incident has left me questioning the value of my investment. I sincerely hope that the service takes steps to address these issues and deliver on the promises it makes to its members in the future.

1 de junho de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Do not upgrade

I paid to upgrade, the site crashes all the time you can’t visit your likes. Keep your money and do not upgrade!!

2 de junho de 2023
Avaliação não solicitada
logotipo da Matchmaker Dating

Resposta de Matchmaker Dating

Hi, unfortunately you have left a negative review for the wrong company as we are a Matchmaking company not an online company. We do not give access to our clients as confidentiality are central to the service we provide. Could I request that you remove this review please.

Avaliado com 1 de um total de 5 estrelas

Recommend inappropriate matches and still count them against you

Had an appalling experience with this company. Spoke with my 'personalised' matchmaker and went through my preferences, but the first few matches were well outside of these. Contacted verbally and in writing regularly when an inappropriate match was offered and was told each time that they could recommend outside of these preferences if they liked, if I then declined the person it was counted against me. This happened again and again (same mistakes over and over) and each time when I raised an issue with this I was referred to their handbook and was quoted the number of 'matches'...sorry, recommendations (not matches apparently) I received, regardless of suitability. They even continued to count someone who had been recommended even though she had ceased membership!!! At my inevitable complaint at the end of term I was refused any discount as they had covered themselves against inappropriate recommendations. I was aware of this wording in the handbook but was not aware it could be employed without discretion. 2 months since ending term and I am still trying to get a refund, but they have stopped communicating. Do not use this company, they do not offer a bespoke matchmaking service.

11 de dezembro de 2017
Avaliação não solicitada

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