2 shipments arrived warm so the product was deemed ineffective and took forever to arrive…. Let’s see if the 3rd times a charm but I highly doubt it… also the packaging is SO difficult to open. There’... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I’ve emailed 8-12x over past 12 months regarding botulinum toxin products which the site states they stock. My emails have been largely ignored. I either get no reply or I get 1 reply asking me whi... Ver mais
A empresa respondeu
Although my package took longer than expected , it arrived still cold and I feel the efficacy of the products will be good still. FedEx carries more of the blame and it’s not something that can be av... Ver mais
A empresa respondeu
Hi, Thank you for your support and for resolving this matter so professionally. I appreciate your assistance, clear communication, and the effort your team made to ensure everything was handl... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Since 2007, Medica Depot has been a trusted provider of affordable health and beauty solutions for medical professionals worldwide. Our product range includes dermal fillers, mesotherapy treatments, and orthopedic solutions. It is specifically chosen for health professionals, plastic surgeons, dermatologists, licensed estheticians, and other specialists. We proudly feature renowned aesthetic and medical brands like JUVEDERM®, RESTYLANE®, TEOSYAL®, ORTHOVISC®, and more. We back each purchase with a 100% money-back guarantee, a rewarding referral program, and dedicated VIP customer service for every client.
Informações de contato
4,2
Muito Bom
627 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Arrives fast
Arrives fast. Quality, name brand products. Only negative is packaging is not eco friendly and it’s difficult to open. Have a sharp knife and a hate for the environment.
13 de março de 2025
Avaliação não solicitada
Resposta da Medica Depot
Thank you for choosing Medica Depot! We appreciate your feedback and are always looking for ways to enhance our packaging for both ease of use and sustainability. Your input is valuable, and we’ll keep it in mind as we continue improving
great customer service
21 de fevereiro de 2025
Resposta da Medica Depot
Thank you! We appreciate your support and are always here to provide the best service possible. Looking forward to assisting you again!
Extremely Unhelpful
Extremely Unhelpful
Phone recipients could not speak English well misinformed customers
Do yourself a Favor and only order from Doctor Medica
They go out of their way with Kindness even on the phone.
12 de março de 2025
Avaliação não solicitada
Resposta da Medica Depot
Thank you for your feedback. However, we were unable to locate an account for you on Medica Depot, and it does not appear that you are a customer with us.
If you do have an account, possibly under a different name or email, please reach out to us, and a manager would be happy to speak with you to address any concerns and work toward a resolution. We appreciate the opportunity to assist you.
I always get excellent customer…
I always get excellent customer support! Shipping is quickly expedited and if ever I've needed product in an emergency it is done smoothly.
25 de fevereiro de 2025
Resposta da Medica Depot
Your trust means everything to us! Providing reliable service and fast solutions is always our goal. We’re grateful for your support and look forward to serving you again. Thank you for choosing Medica Depot!
First Time Order- Medical Professional from US
I tried the Medica Depot for the first time about one month ago. The order was delivered promptly and very well packaged. Items which were supposed to be kept cold, were delivered on ice. Very happy with everything I ordered. The site gives access to a lot of products not available in the US. Great resource for any medical professional. Will definitely order more from again!
13 de janeiro de 2025
Avaliação não solicitada
Resposta da Medica Depot
We appreciate your feedback! It’s great to know that everything arrived quickly and in excellent condition. Thank you for choosing Medica Depot—we look forward to assisting you again in the future!
Great product and fast shipping!!!
20 de fevereiro de 2025
Resposta da Medica Depot
We appreciate your kind feedback! It’s great to hear that you’re satisfied with your order and the quick delivery. Looking forward to assisting you again. Thank you for choosing Medica Depot! 😊
Arlene
Arlene, my account manager is the best!!
She is so informative and dependable among being so friendly and is very professional! Thankyou for always helping me. BJ. Piazza
5 de março de 2025
Avaliação não solicitada
Resposta da Medica Depot
We're so glad to hear that Arlene has been a great support to you. Your feedback means a lot, and we’ll be sure to pass along your kind words. We appreciate you and look forward to assisting you again. Thank you for choosing Medica Depot! 😊
Always a good experience
Good prices, fast and resonably priced shipping, very responsive. 10/10 experience every time
9 de dezembro de 2024
Avaliação não solicitada
Resposta da Medica Depot
Thank you for the great feedback! We're so glad to hear that our service met your expectations. Thank you for choosing Medica Depot – we look forward to your next order!
Easy to work with
Easy to work with, great products, highly recommend!
4 de março de 2025
Avaliação não solicitada
Resposta da Medica Depot
Thank you for the wonderful review! We’re so glad you had a great experience with us. Thank you for choosing Medica Depot
I have had the most amazing 5 star…
I have had the most amazing 5 star experience with Medica Depot. My Account Manager, Angelo is a gem. I am so grateful and thankful. I can have a strong personality as a physician M.D., and believe most women should! Angelo is always on top of things, reassuring and I trust and appreciative him which speaks volumes. Thank you Angelo!
4 de março de 2025
Avaliação não solicitada
Resposta da Medica Depot
Thank you so much for your amazing review! We’re thrilled to hear that you had a 5-star experience with Medica Depot. Angelo is truly an asset to our team, and we’re so glad to hear that he’s made such a positive impact. We will surely inform Angelo of your kind words. Thank you for choosing Medica Depot – we look forward to continuing to serve you!
Resposta da Medica Depot
Thank you for your feedback! We apologize for the shipping issue, but we're glad we could resolve it for you. We appreciate your patience and understanding. If you need anything further, don't hesitate to reach out!
Resposta da Medica Depot
Thank you for your continued trust and support! We're so glad to hear that you’re satisfied with our efficient and fast delivery. We look forward to serving you again soon!
The stuff never showed up and they are…
The stuff never showed up and they are unresponsive about it
10 de fevereiro de 2025
Resposta da Medica Depot
We apologize for the issue you've encountered. A customer service representative will reach out to you shortly—please ensure your lines are open. Thank you for your patience, and we appreciate you bringing this to our attention.
love there customer service .
love there customer service .
2 de março de 2025
Avaliação não solicitada
Resposta da Medica Depot
Thank you for your kind feedback. We’re pleased to hear you’re happy with our customer service. Thank you for choosing Medica Depot!
Resolved My Issue with Patience and Professionalism
I had previously left a negative review, but I want to express my sincere appreciation for your outstanding customer service. Your team completely turned my experience around, and I’m now very satisfied with the support I receive would like to remove my previous feedback, but unfortunately, I don’t see an option to do so. If possible, I kindly ask that you remove it on your end.
Thank you again for your excellent service!
23 de fevereiro de 2025
Avaliação não solicitada
Resposta da Medica Depot
Thank you for your feedback. We appreciate you taking the time to share your experience. Your concerns are important and we will certainly keep them in mind. If you have any further questions or need assistance, please feel free to reach out. Thank you for choosing Medica Depot.
Great price, great products, 5 star customer service.
Recieved the product just as advertised
10 de fevereiro de 2025
Resposta da Medica Depot
Thank you for your feedback! We're so glad to hear that the product met your expectations. Medica Depot is happy to be of service, and we truly appreciate your support. If you have any questions or need assistance, feel free to reach out.
Fantastic products at great prices
Fantastic products at great prices! Can't ask for more than that.
26 de outubro de 2024
Avaliação não solicitada
Resposta da Medica Depot
Thank you for your wonderful review! We're thrilled to hear that you’re happy with our products and prices. We strive to offer the best value, and it’s great to know we’ve met your expectations. Medica Depot is happy to be of service, and we look forward to serving you again soon!
Quick to respond to emails
Quick to respond to emails. Answer their phones! and even with manufacturer backups they are able to use their resources to find a fit.
Shipped on ice still frozen well.
14 de janeiro de 2025
Avaliação não solicitada
Resposta da Medica Depot
Thank you for your fantastic review! We’re so glad to hear you had a positive experience with our customer service and shipping. We always strive to be responsive and ensure your products arrive in perfect condition. Medica Depot is happy to be of service, and we’re here whenever you need us!
Fast shipping and great prices.
Fast shipping and great prices.
17 de fevereiro de 2025
Avaliação não solicitada
Resposta da Medica Depot
Thank you for your positive feedback! We're thrilled to hear that you're happy with our fast shipping and great prices. Medica Depot is happy to be of service, and we look forward to serving you again soon!
Consistent communication through out…
Consistent communication through out the purchase experience. Expedited delivery
21 de novembro de 2024
Avaliação não solicitada
Resposta da Medica Depot
Thank you for your kind words! We’re thrilled that our communication and expedited delivery met your expectations. Medica Depot is happy to be of service, and we look forward to helping you again soon!
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