Let down by family members firm
This is my cousins firm and I wanted to seek justice for my mom who has suffered neglect in a care home. It took them 2 months to tell me they could not represent me and spoke to me very offensively and harshly. I have also been falsely accused of jeopardising the case and they refuse to offer any help. I had to keep chasing for a response and initiated everything with the assigned solicitor. Terrible communication and terrible firm and very upset with being spoken to so badly by a family member.
I really did not want to write this as was hoping for a swift and peaceful resolution and for my mom to be properly represented but this was not what I received and I am so sad.








