SOCi Avaliações 

115
O TrustScore é 4.5 de um total de 5

4,5

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

SOCi is a great place to organize a business' social media marketing platforms all in one stop. It is easy to get overwhelmed by the demands of marketing strategies, but SOCi really takes the load off... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Soci is a great tool to assist us with our online marketing. I'm not particularly IT clever but find this easy enough to use. It certainly helps keep our social media on track without having to thin... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Soci makes it easy to review my business's social media all in one place and at a glance throughout my busy day. It is so great to not have to go on every page one at a time and post content and to in... Ver mais

A empresa respondeu

Avaliado com 3 de um total de 5 estrelas

SOCI is a very useful tool for mass scheduling and posting to multiple accounts. However, there are many bugs that still need to be worked out in order for this tool to be helpful. Currently, we run i... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Empresa de Software
  2. Serviço B2B
  3. Serviço de marketing na Internet
  4. Agência de Marketing

Escrito pela empresa

SOCi is the leading CoMarketing Cloud for multi-location enterprises. We empower businesses like Ace Hardware, Jersey Mike's, Kumon, and Ford to automate and scale their marketing efforts across all locations and digital channels in a way that is brand directed, locally perfected, and data connected. Through the use of best-in-class generative AI and machine learning, the SOCi Genius platform provides multi-location enterprises actionable insights and recommendations while automating their most important workflows at scale. With SOCi, businesses can strengthen their digital presence across local search and social pages while protecting their online reputation driving improved customer engagement and market leading results. To learn more about how SOCi can help fuel your localized marketing success, please visit us at www.meetsoci.com or message us at hello@meetsoci.com.


Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

115 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,5

Todas as avaliações

(115)

0 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

I love Soci

I love Soci. It saves me so much time by providing feedback on reviews to all of my sites whereas if I had to do it myself, it would take me forever. They are a life savor

26 de setembro de 2019
Avaliação não solicitada
logotipo da SOCi

Resposta da SOCi

Thank you for the positive review, Jerry. We love to hear how SOCi is saving you time and effort!

Avaliado com 4 de um total de 5 estrelas

The review portal has been good…

The review portal has been good allowing me to see the reviews quickly as well as how responses are occurring.

26 de setembro de 2019
Avaliação não solicitada
logotipo da SOCi

Resposta da SOCi

Thank you for taking the time to leave your feedback on our Reputation management tool.

Avaliado com 5 de um total de 5 estrelas

Way to go

Soci is a good platform and easy to use.

26 de setembro de 2019
Avaliação não solicitada
logotipo da SOCi

Resposta da SOCi

Thank you for sharing your feedback!

Avaliado com 5 de um total de 5 estrelas

I greatly appreciate your help.

I greatly appreciate the managing of the reviews from customers and that is always done in a timely manner. Posts on Facebook are great just wish you'd include instagram at least once a week because we're missing out with growing followers on that platform. I also miss not getting feedback like I used to get monthly from Sasha.

26 de setembro de 2019
Avaliação não solicitada
logotipo da SOCi

Resposta da SOCi

Thank you for taking the time to leave a positive review on our SOCi Assist full-service offerings. Your Customer Success Manager will be in touch with some Instagram options.

Avaliado com 5 de um total de 5 estrelas

Our experience with SOCi has been good

Our experience with SOCi has been good. To have the help in managing out social media has freed up time to spend on other things!

26 de setembro de 2019
Avaliação não solicitada
logotipo da SOCi

Resposta da SOCi

Thanks for sharing your experience with SOCi Assist and our full-service options!

Avaliado com 5 de um total de 5 estrelas

This is a great platform for the whole…

This is a great platform for the whole team to access the individual social media accounts! Now if I can just get the whole team on board!

26 de setembro de 2019
Avaliação não solicitada
logotipo da SOCi

Resposta da SOCi

Thanks for sharing your feedback, Debbie. Your Customer Success Manager can help with some creative adoption campaigns to get your team using SOCi regularly!

Avaliado com 5 de um total de 5 estrelas

Makes managing social super simple

Makes managing social super simple. I like the analytics as well.

26 de setembro de 2019
Avaliação não solicitada
logotipo da SOCi

Resposta da SOCi

Thank you for the positive review, Charlie. We are happy to hear you enjoy the analytics SOCi provides!

Avaliado com 4 de um total de 5 estrelas

Content is great.

Content is great.
Support has been a little difficult.

26 de setembro de 2019
Avaliação não solicitada
logotipo da SOCi

Resposta da SOCi

Hi David, thank you for sharing your feedback. We would like to address your support concerns immediately, please reach out to your Customer Success Manager at your earliest convenience.

Avaliado com 5 de um total de 5 estrelas

SOCi has increased my content on all…

SOCi has increased my content on all platforms by providing access to Instagram, Facebook, Google My Business all on one site! Being able to schedule and streamline my posts on a day to day basis has made my job SO much easier. I would recommend SOCi to anyone who has a strong media presence.

26 de setembro de 2019
Avaliação não solicitada
logotipo da SOCi

Resposta da SOCi

Thank you for your positive review, Lexi. We love to hear how efficient your social media management has been using SOCi.

Avaliado com 1 de um total de 5 estrelas

Terrible

Half the features don't work when I expect them to. Other features don't seem to work at all. Sometimes I can upload images and create their search tags - a key part of the process - and other times, it just doesn't allow me to tag or edit tags. Instagram should allow for more than one image. There's no way to post Stories on either IG or Facebook. There should be ways to filter, sort, delete archives of images. The "creative" area is useless. When I get notifications, they are already hours or a day old. There are times when I need to go back to a message and they aren't there anymore. The business went through months of API errors and posting failures.

6 de agosto de 2019
Avaliação não solicitada
logotipo da SOCi

Resposta da SOCi

Thank you for your feedback, Elizabeth. We are sorry to hear your dissatisfaction and would like the opportunity to address some of these feature needs. Please contact your Customer Success Manager at your earliest convenience so that we may show you some different workflows to address these concerns.

Avaliado com 5 de um total de 5 estrelas

Beverly Joseph

Graphics are good and inviting. Postings seem to obtain good hits.
Special events work well with community on postings.

6 de agosto de 2019
Avaliação não solicitada
logotipo da SOCi

Resposta da SOCi

Thank you for leaving a positive review of SOCi! We are happy to hear you are receiving good results from your social media strategy and look forward to continuing the partnership.

Avaliado com 5 de um total de 5 estrelas

Great work!

Great work!! Love being able to post everything in one space. So convenient and has changed my response on Social Media.

5 de agosto de 2019
Avaliação não solicitada
logotipo da SOCi

Resposta da SOCi

Thank you for your review, Effie! We are happy to hear how efficient and convenient you find SOCi for managing your social media strategy.

Avaliado com 5 de um total de 5 estrelas

SOCi Rocks!

SOCi has been so very helpful with our social media needs. Their customer service is quick to respond to any questions. We appreciate all they do for our Ace Hardware.

5 de agosto de 2019
Avaliação não solicitada
logotipo da SOCi

Resposta da SOCi

Thank you for being a loyal customer, Amy! We love working with all the Ace Hardware locations.

Avaliado com 3 de um total de 5 estrelas

Decent

Decent. Good idea with awkward interface.

5 de agosto de 2019
Avaliação não solicitada
logotipo da SOCi

Resposta da SOCi

Thank you for your honest feedback. We would love the opportunity to ensure our users feel super confident in navigating the platform and are here for specific trainings related to how you use the platform. Please contact your Customer Success Manager so we may assist immediately.

Avaliado com 5 de um total de 5 estrelas

Great service

Great service. Easy to use and helps with time management and sharing content across multiple social media platforms.

5 de agosto de 2019
Avaliação não solicitada
logotipo da SOCi

Resposta da SOCi

Thank you for leaving a review, Linda. We are happy to hear you enjoy the ease of sharing content across multiple networks.

Avaliado com 2 de um total de 5 estrelas

Disappointing.

I like the idea, I just dont find it useful, so I stopped using it. We have facebook and instagram, and they play well together, so logging in to SOCI is kinda superfluous. It's easier just to connect the 2 apps to each other. SOCI promised ready to use, professionally made graphics, but every time I needed one it wasn't there. All the graphics seemed to be versions of the same thing, and our store is very varied. We do a LOT of work with Children's Miracle Network, and they had nothing for that. (The rep I spoke to had never heard of it.) Also, to speak with a rep you have to book a time? It's all very . . . ponderous. Our data never populated like it was supposed to either.

5 de agosto de 2019
Avaliação não solicitada
logotipo da SOCi

Resposta da SOCi

Thank you for your honest review, Dee. We understand the need for localized custom content and would like the opportunity to discuss your feedback. Please contact your Customer Success Manager so that we may share your request with your corporate office and implement a new solution.

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