I’ve been using Melvory products for about 4 months now. The products are absolutely beautiful, they feel luxurious and best of all they are all natural ingredients. I took my daughter down to the sto... Ver mais
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Veja o que dizem as avaliações
Went into store to check out products. Great customer service & can't wait to try out their recommendations.
A empresa respondeu
Good products for kids with sensitive skin, allergies and eczema. We've tried many products and have been pleased to have found a skincare brand that doesn't irritate our kids' skin. The products are... Ver mais
A empresa respondeu
What a difference the Manuka Baby Butter moisturiser made to my legs, compared to regular lotion! My skin stays hydrated for longer and the dry,scaly cracks have disappeared after a few weeks of conti... Ver mais
A empresa respondeu
4,6
Excelente
42 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente leva mais de 1 mês para responder
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great for kids with sensitive skin
Good products for kids with sensitive skin, allergies and eczema. We've tried many products and have been pleased to have found a skincare brand that doesn't irritate our kids' skin. The products are natural and have use by dates however we often finish the bottles before the due date. The team are responsive to questions and are able to provide recommendations on products that may/may not be suitable.
22 de março de 2026
Avaliação não solicitada
Resposta da melvory.com
Hi Sarah,
Thank you so much for your wonderful 5-star review! 💛
We're incredibly grateful that you took the time to share your experience with Melvory. Knowing that you're enjoying our products truly means the world to our small family business.
Our mission has always been to create gentle, natural skincare that helps people feel confident in their skin, so your kind words remind us why we do what we do.
Thank you again for your support, we're so happy to have you as part of the Melvory family and look forward to being part of your skincare journey for years to come.
Elaine,
CEO, Melvory
Customer service was awesome
Customer service was awesome, responded quick and was really helpful. I am be very happy with the products I got from Melvory.
22 de março de 2026
Avaliação não solicitada
Resposta da melvory.com
Hi Keegan,
Thank you so much for your wonderful 5-star review! 💛
We're incredibly grateful that you took the time to share your experience with Melvory. Knowing that you're enjoying our products truly means the world to our small family business.
Our mission has always been to create gentle, natural skincare that helps people feel confident in their skin, so your kind words remind us why we do what we do.
Thank you again for your support, we're so happy to have you as part of the Melvory family and look forward to being part of your skincare journey for years to come.
Elaine,
CEO, Melvory
Miracle cure to your skin problems
Hi I'm David, a faithful n regular user of Melvory skin care products. I have been using these products for several years now and I find them very suitable and hv helped to solve my skin problems.
8 de março de 2026
Avaliação não solicitada
Resposta da melvory.com
Hi David,
Thank you so much for your wonderful 5-star review! 💛
We're incredibly grateful that you took the time to share your experience with Melvory. Knowing that you're enjoying our products truly means the world to our small family business.
Our mission has always been to create gentle, natural skincare that helps people feel confident in their skin, so your kind words remind us why we do what we do.
Thank you again for your support, we're so happy to have you as part of the Melvory family and look forward to being part of your skincare journey for years to come.
Elaine,
CEO, Melvory
Go for Melvory skincare
Melvory skincare is really fantastic. The hempseed butter has healed my grandson’s eczema. I also use the raspberry handcream for the dry and cracked skin on my hands. Now my hands are soft and supple. I won’t go for any other brands. Their customer service is also very fast and efficient.
28 de fevereiro de 2026
Avaliação não solicitada
Resposta da melvory.com
Hi Goh Yin,
Thank you so much for your wonderful 5-star review! 💛
We're incredibly grateful that you took the time to share your experience with Melvory. Knowing that you're enjoying our products truly means the world to our small family business.
Our mission has always been to create gentle, natural skincare that helps people feel confident in their skin, so your kind words remind us why we do what we do.
Thank you again for your support, we're so happy to have you as part of the Melvory family and look forward to being part of your skincare journey for years to come.
Elaine,
CEO, Melvory
Go for Melvory Skincare…
I have been using Melvory Skincare products for some years. My dry skin and complexion have improved significantly. It’s a brand I strongly recommend here.
15 de fevereiro de 2026
Avaliação não solicitada
Resposta da melvory.com
Hi Tang,
Thank you so much for your wonderful 5-star review! 💛
We're incredibly grateful that you took the time to share your experience with Melvory. Knowing that you're enjoying our products truly means the world to our small family business.
Our mission has always been to create gentle, natural skincare that helps people feel confident in their skin, so your kind words remind us why we do what we do.
Thank you again for your support, we're so happy to have you as part of the Melvory family and look forward to being part of your skincare journey for years to come.
Elaine,
CEO, Melvory
Purchasing in person was a nice change
Was great to be able to try the shades of make up and helped in person
13 de março de 2026
Avaliação não solicitada
Resposta da melvory.com
Hi Matt,
Thank you so much for your wonderful 5-star review! 💛
We're incredibly grateful that you took the time to share your experience with Melvory. Knowing that you're enjoying our products truly means the world to our small family business.
Our mission has always been to create gentle, natural skincare that helps people feel confident in their skin, so your kind words remind us why we do what we do.
Thank you again for your support, we're so happy to have you as part of the Melvory family and look forward to being part of your skincare journey for years to come.
Elaine,
CEO, Melvory
Spent my over $220 +it was spend over…
Spent my over $220 +it was spend over $180 to recieve free gift. Put on an additional discount code which brought my total to $195. Free gift was never recieved even though it remained in my cart until after payment. When I messaged Melvory they said you cant add a discount and have a free gift which is not what it said on the website it was spend over $180. Ive just looked on their website and they have 15% off and the free gift when you spend over $220 which is a double discount.
Be very careful of sneaky promotions from this company!
16 de dezembro de 2025
Avaliação não solicitada
Resposta da melvory.com
Thanks for sharing your feedback, we’re sorry for the confusion regarding your order. We completely understand how frustrating it can be when promotions don’t work as expected.
To clarify, free gift promotions and discount codes cannot be combined, which is why the free gift wasn’t added when a discount code was applied. We do have a dedicated Free Gift page on our website that outlines the terms and conditions for every promotion, and these details are also included in our order confirmation emails to ensure transparency.
We appreciate your feedback and are always looking for ways to make our promotions clearer. If you’d like, please reach out to info@melvory.com, and we’ll be happy to review your order and assist further.
Rotting smell after a few months
Purchased the probiotic face cream in July and quite liked it for its moisturising quality. However, by mid October it started to smell really off and rancid like it was rotten. Some days it would have brown clear liquid floating at the top. Didn’t want to be putting potentially rotting stuff on my face so I Contacted customer service and their response was to use creams within 6 months of opening (which was within date for my cream) and if it gets contaminated or smells funny, to replace it. Interesting response given one jar is $48! I had used barely one third of the jar..
15 de outubro de 2025
Avaliação não solicitada
Resposta da melvory.com
Thank you for sharing your experience, we’re genuinely sorry to hear about the issues you encountered with your Probiotic Face Cream. Your feedback is important to us, and we take product quality seriously.
Our creams are formulated with active natural ingredients and probiotics, which can be sensitive to storage conditions such as temperature and light. While our products are designed to remain stable for their intended shelf life, we understand how concerning any unusual odor or separation can be.
We also aim to make it right: any product that appears contaminated or develops an off smell should be replaced. We encourage customers to reach out immediately so we can resolve it , including providing a replacement. Please contact us directly at info@melvory.com so we can discuss a solution and assist you further.
Thank you again for your feedback, and we appreciate the opportunity to make this right.
I tried the green tea cleanser and it…
I tried the green tea cleanser and it burned around my eyes. The probiotic moisturizer left my skin tight and dry. The lavender balm smells really good, but it was grainy. The lemon deodorant smells like a strong cleaning spray. It did not irritate my skin and I’m usually very sensitive to deodorant with baking soda. The smell is just way to strong for me and my kids.
They sent me two emails to review their products within a week of receiving their products. They offer 20-25% discount for reviews with photos or videos. I didn’t feel comfortable posting my face online. I gave my honest opinion and my reviews were not posted. Which leads me to believe they only post positive reviews. So be careful buying from them.
1 de maio de 2025
Avaliação não solicitada
Amazing customer service
I haven’t even received my products yet, but the communication has been fantastic. They even rung me to notify that a product I chose had an ingredient that I’m allergic to (avocado) and recommended something else. Amazing customer service! I can’t wait to try out the goodies.
4 de setembro de 2024
Avaliação não solicitada
Resposta da melvory.com
Hi Dianne,
Thank you so much for your wonderful 5-star review! 💛
We're incredibly grateful that you took the time to share your experience with Melvory. Knowing that you're enjoying our products truly means the world to our small family business.
Our mission has always been to create gentle, natural skincare that helps people feel confident in their skin, so your kind words remind us why we do what we do.
Thank you again for your support, we're so happy to have you as part of the Melvory family and look forward to being part of your skincare journey for years to come.
Elaine,
CEO, Melvory
Sunscreen spf50 quite greasy
I purchased the sunscreen spf 50. Order communication and delivery was great. The product has a fairly neutral smell too. My lower rating is due to the very greasy feel and look of it on the skin. I wouldn’t purchase again for this reason and it didn’t seem worth the effort and expense to inquire about a refund, which as per their policy is at their discretion and buyer pays postage.
27 de junho de 2024
Avaliação não solicitada
family friendly skincare!
A beautiful, Aussie business with products that we recommend to all our friends. I especially like that it’s pregnancy friendly and has no nasties for teens just starting out in skincare. Highly recommend Melvory!
27 de fevereiro de 2024
Avaliação não solicitada
Resposta da melvory.com
Hi Alynda,
Thank you so much for your wonderful 5-star review! 💛
We're incredibly grateful that you took the time to share your experience with Melvory. Knowing that you're enjoying our products truly means the world to our small family business.
Our mission has always been to create gentle, natural skincare that helps people feel confident in their skin, so your kind words remind us why we do what we do.
Thank you again for your support, we're so happy to have you as part of the Melvory family and look forward to being part of your skincare journey for years to come.
Elaine,
CEO, Melvory
Keep up the good work!
Best customer service and the shipping is so fast! Have purchased the hemp seed butter for my daughter and both times the parcels arrived so quickly! Thank you so much!
1 de dezembro de 2023
Avaliação não solicitada
Resposta da melvory.com
Hi Qui N,
Thank you so much for your wonderful 5-star review! 💛
We're incredibly grateful that you took the time to share your experience with Melvory. Knowing that you're enjoying our products truly means the world to our small family business.
Our mission has always been to create gentle, natural skincare that helps people feel confident in their skin, so your kind words remind us why we do what we do.
Thank you again for your support, we're so happy to have you as part of the Melvory family and look forward to being part of your skincare journey for years to come.
Elaine,
CEO, Melvory
I love all their products
I love all their products. Especially, the Hemp Seed Butter and the new Manuka moisturising baby butter. It helped soothes and heal my kids eczema. Great customer service and fast shipping. Highly recommend Melvory skincare products!
2 de fevereiro de 2024
Avaliação não solicitada
Resposta da melvory.com
Hi P Truong,
Thank you so much for your wonderful 5-star review! 💛
We're incredibly grateful that you took the time to share your experience with Melvory. Knowing that you're enjoying our products truly means the world to our small family business.
Our mission has always been to create gentle, natural skincare that helps people feel confident in their skin, so your kind words remind us why we do what we do.
Thank you again for your support, we're so happy to have you as part of the Melvory family and look forward to being part of your skincare journey for years to come.
Elaine,
CEO, Melvory
I recently received an order from…
I recently received an order from Melody. The packing was so beautiful, each of my items were safely packaged in leaving them in perfect condition for me. All of the products I ordered look amazing. After using each one my skin feels so great and all the products being cruelty free adds to the benefits. Overall Melvory has great service.
26 de fevereiro de 2024
Avaliação não solicitada
Resposta da melvory.com
Hi Grace,
Thank you so much for your wonderful 5-star review! 💛
We're incredibly grateful that you took the time to share your experience with Melvory. Knowing that you're enjoying our products truly means the world to our small family business.
Our mission has always been to create gentle, natural skincare that helps people feel confident in their skin, so your kind words remind us why we do what we do.
Thank you again for your support, we're so happy to have you as part of the Melvory family and look forward to being part of your skincare journey for years to come.
Elaine,
CEO, Melvory
Worst customer service
Worst customer service. All reviews of their products seem over-hyped. I really wanted to love the products but was let down by their customer service team. Don’t recommend.
20 de setembro de 2023
Avaliação não solicitada
perfection
I love These products, my skin has never felt so smooth and nourished, I have only been using them for a short time, but already I am getting compliments regarding how lovely and smooth my skin looks, from my friends.
I also love the fact with each order I am helping kids in Africa, and love all the natural ingredients that go into each product
8 de março de 2023
Avaliação não solicitada
Resposta da melvory.com
Hi Dianne,
Thank you so much for your wonderful 5-star review! 💛
We're incredibly grateful that you took the time to share your experience with Melvory. Knowing that you're enjoying our products truly means the world to our small family business.
Our mission has always been to create gentle, natural skincare that helps people feel confident in their skin, so your kind words remind us why we do what we do.
Thank you again for your support, we're so happy to have you as part of the Melvory family and look forward to being part of your skincare journey for years to come.
Elaine,
CEO, Melvory
I got the baby sleep balm and it worked…
I got the baby sleep balm and it worked perfectly :) they also sent the item really fast! Not sure if all their products work but mine did.
16 de fevereiro de 2022
Avaliação não solicitada
Resposta da melvory.com
Hi Andrea,
Thank you so much for your wonderful 5-star review! 💛
We're incredibly grateful that you took the time to share your experience with Melvory. Knowing that you're enjoying our products truly means the world to our small family business.
Our mission has always been to create gentle, natural skincare that helps people feel confident in their skin, so your kind words remind us why we do what we do.
Thank you again for your support, we're so happy to have you as part of the Melvory family and look forward to being part of your skincare journey for years to come.
Elaine,
CEO, Melvory
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