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Veja o que dizem as avaliações

Avaliado com 2 de um total de 5 estrelas

I paid 30% above the gold spot price, expecting that premium to reflect quality craftsmanship — but I’m not convinced the workmanship justifies the markup. To make matters worse, when I weighed my cha... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I've purchased about dozen Mene gold jewelries starting back in around 2019 and have always been very pleased with my purchases. Their quality is excellent along with their customer service. They're... Ver mais

Avaliado com 5 de um total de 5 estrelas

The ring is perfect. It is very solid even underneath. The back of the ring is thick and as wide as the rest of the ring. It feels very substantial and heavy. I just cannot imagine anyone being di... Ver mais

Avaliado com 5 de um total de 5 estrelas

Like my new ring. It's the third ring I bought from Mene, and quality of craftsmanship visibly improved. Few things I want to address, weight and size. At order price was calculated for weight of... Ver mais

Detalhes da empresa

  1. Joalheria

Informação fornecida por fontes externas variadas

Menē crafts 24 karat gold and platinum investment jewelry™ that is transparently sold by gram weight. By combining innovative technology with timeless design, Menē restores the ancient tradition of jewelry as a store of enduring value.


Informações de contato

4,3

Excelente

O TrustScore é 4.5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 87% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

My Mene experience

I have conducted several purchases and returns with Mene.
Every transaction has been a 5 star experience.
I look forward to future purchases with Mene.

11 de dezembro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Bad customer service and poor product overall

I ordered a pendant, per their instruction I cancelled the order within 12 hrs of the order. I received an email asking for an explanation. I gave them one. They shipped the product anyway. It was not engraved as requested; they would not honor their coupon, but they offered it again a day later (can't figure that out). The 800.00 product came in a bag...very bad presentation. Crappy embossing, just a sub-par product. I'd return but don't want the hassle of the 10% restocking fee. I could dispute it with Visa, but I just hate doing all that stuff. So, I'll chalk it up to a bad experience.

3 de dezembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Exceptional Custom Jewelry with Lightning-Fast Delivery

I recently ordered a custom-made piece of jewelry online, and the entire experience was flawless. Despite being an overseas order, the delivery was incredibly fast—far exceeding my expectations. The team provided precise updates throughout the process, ensuring I was always informed.

The craftsmanship of the piece was absolutely perfect, matching the design exactly as discussed. The quality and attention to detail were outstanding, showcasing true expertise.

I highly recommend this service to anyone seeking bespoke jewelry with impeccable execution and top-notch customer service. A perfect blend of speed, precision, and professionalism!

25 de novembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great Products, Great People, Great Performance

This is my second purchase and it met or exceeded ALL my expectations.

The chain is well made and was completed and shipped in a fraction of the estimated time. Speaking of shipping, the packaging was beautiful and the outer package was as nice as the inside. ANY tampering would’ve been noticeable at a glance, ensuring security and accuracy for both parties.

Thanks to all of you at Menē who work so hard at ~delivering~.

7 de novembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Wearing your investment

I try to buy a piece twice a year. It is my gold investment. The fact that I can wear my investment makes me doubly happy! The Holy Spirit pendant is just beautiful, and very special to me.

13 de novembro de 2024
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

I have made a few purchases from Mene’

I have made a few purchases from Mene’. I also had to do two returns one for being too small and the other being too thin. The clasp on the narrow flat chain is way too small for a man 6 foot tall. It’s hard to handle to take on and off. However, all the other products that I have from them are spot on.

2 de novembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Really cute pendant that can be worn every day!!

Customer service from Nicole was fantastic! She had previously given me the dimensions for this pendant so I was able to draw it out on paper to know exactly what size it would be. The weight is also slightly over listed weight. My pendant is 5.05 grams and it was listed as 5.02 grams. It is well made, light and airy design as I have other pendants that are a bit more flashy! Dimensions are 16mm x 20mm.not including the bale so measure ahead of time! I wish Mene listed dimensions of all jewelry online. I also wish that more customers in their reviews measured and gave dimensions which would be really helpful to others!! The bale is large enough to fit one of my chains which I already had. Thank you so much Nicole for all your effort around this beautiful pendant for me!!!

29 de outubro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Quality and beauty

My chain is simple but beautiful and the quality is impeccable. The service was fast and the packaging was amazing as usual. This company is first class.

14 de outubro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

The chain arrived on 9/23

The chain arrived on 9/23. I opened the box and it was beautiful. I hooked it on my neck and within four hours it fell off. The clasp is very delicate, so 2480 dollars down the drain. Beware if you buy and replace the clasp.

22 de setembro de 2024
Avaliação não solicitada
logotipo da Menē

Resposta da Menē

Dear Douglas,

Thank you for reaching out about your experience. We are very sorry about the quality of your new chain. The best thing to do when this happens is to contact our Customer Care team so that we can assist with a replacement or repair.

Please email service@mene.com to the attention of our Vice President of Customer Care so we can help you fix this.

Sincerely,

Menē Customer Care

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