Great site and community. However when asking support if its ok for both me and my brother owning one account each if we complete KYCs they gave the green light. After proccesing with it they terminat... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I’ve been waiting for my withdrawal for over 2 days now and it’s still 'pending.' My account is fully verified, I didn't use any bonuses, and I’ve met all the requirements. Support keeps giving me... Ver mais
STAY AWAY!!!!!! They are just a bunch of scammers offering too much rewards just for luring people into depositing and after that if you win and withdraw they will close your account without any ex... Ver mais
A empresa respondeu
Trust777 reporting love metaspins 3+ long hard years but they come thru always
Detalhes da empresa
Escrito pela empresa
Play slots and live casino in full crypto Level Up for a reward and get Daily Metaspins Welcome to Metaspins.com: great stuff is always on the way
Informações de contato
2,2
Ruim
137 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 70% das avaliações negativas
Normalmente leva mais de 1 mês para responder
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
deposit 2000 to USDT as USDC ,not relect on my account
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great ! after 2 days waiting,1800 USDC has been reflect to my metaspins wallet !great thanks ! metaspins is a trusted and reliable site !
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today I want to desposit 2000 USDT ,but I made a mistake ,and deposit via 2000 USDC , I chat with the site agent , your site agent say that they will charge me 10% fee,I agree ,but my account still not receive it ,my account still not relect the money ,once my account receive the funds ,I will come back and give your a feed back ( 5 stars) !
24 de abril de 2023
Avaliação não solicitada
Resposta da metaspins.com
Hi, thanks for your message. We're working on the issue with our payment provider in order to solve it as soon as possible. This may take some time, however, you will receive a message once the money reaches your account. We apologise for the inconvenience this may have caused you, and thank you for your patience.
Fast withdrawals and fast KYC
Fast withdrawals and fast KYC. Their withdrawals are really fast, and they have a lot of games, but I'm disappointed with KYC. However, it takes no more than 10 mins, but still.
7 de abril de 2023
Avaliação não solicitada
Biggest scam there is
Biggest scam there is. You can't withdraw your winnings or loses
12 de abril de 2023
Avaliação não solicitada
Decent casino.
11 de abril de 2023
Avaliação não solicitada
Great site.
Great site.
Fast withdrawal
Lots of games.
Good bonuses.
Haven't really found anything negative with the site yet :)
10 de abril de 2023
Avaliação não solicitada
Terrible scam casino
This casino is absolutely terrible, stay away you are warned!!!
30 de março de 2023
Avaliação não solicitada
AVOID IF YOU WANT TO WITHDRAW
friend used my WiFi to play and they said he had multiple accounts and took all his money.
if there was evidence of bonus abuse or something then fair enough but he didn't even use the bonus.
money has been stolen
30 de março de 2023
Avaliação não solicitada
Metaspins NOT pay out 9500 USD winnings
7 March 2023 in the morning made deposit 420 USD (0.0189 BTC). Metaspins casino has 7.9 rating on casino guru, I thought it is established, growing and honest casino. I received 100% welcome bonus and played Nolimit City video slots. I played with a 5 USD bet accordning to welcome bonus terms and conditions. Suddenly I received a huge winning and my balance become approximately 9000 USD. I completed wagering requirements and made a withdrawal request 9500 USD (0.43 BTC).
After about 5 minutes I received email with title KYC and my withdrawal request was canceled. I followed link in email and made picture of my Passport and Selfie. Process went very fast.
I put withdrawal request again and after 10 minutes I received email quote
"We are contacting you on behalf of our Fraud team.
We have now closed your account related to this email address: *****@gmail.com, due to breach of our Terms and Conditions 8.1: Only one account per person, household, IP address and computer device is allowed. Creating multiple user accounts may result in termination of the accounts and suspending of all payouts.
Your withdrawal has been cancelled and your Balance confiscated."
I know this is NOT true , because Metaspins casino credit welcome bonus automatically. This means that Metaspins casino computer automatically checks IP address, computer device, person and household and credit welcome bonus to account.
If I breached one of these I would never receive welcome bonus.
This means Metaspins casino is SCAM company and not paying winnings to players.
Metaspins casino representative please provide real evidence to bitcointalk scam accusations thread.
do NOT provide fake logs edited with photoshop.
I would update this review if Metaspins casino change their decision.
7 de março de 2023
Avaliação não solicitada
Resposta da metaspins.com
Hi BubblyHorseaffa,
Here at Metaspins customer experience during their gaming journey with us is a number one priority, and we strive to deliver the best possible service to our players.
In order to achieve that our dedicated teams are working 24/7 to bring positivity, excitement, and entertainment into people's lives.
However, not everyone is registering with us to experience everything that we have to offer and try to defraud the project in various ways. By following our Terms and Conditions we have zero tolerance for such behavior.
As per our internal procedures and findings, your account was confirmed to participate in a multi-accounting and bonus abuse, which has triggered all relevant sets of procedures.
Unfortunately, due to all the gathered evidence, your accounts were disabled and fraudulent winnings were removed.
If in the future there will be more accounts created on your behalf they will be disabled upon earliest detection.
The decision is final and there will be no further communication regarding this case.
We appreciate your time and understanding regarding this matter.
Cheers,
Metaspins Customer Experience Team
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