Milkshakehaircare Avaliações 

39
•
O TrustScore é 3 de um total de 5

2,8

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

I used the pink color care line a few months ago, for a good while, hoping a more expensive shampoo would help me out a bit, absolutely terrible, did it do a good job keeping color in my hair? yes. di... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Disse produktene er noe av det dårligste jeg har prøvd. Jeg har prøvd to ulike serier over lengre perioder. Ikke gjør de det de lover, det lukter ikke godt og etter en stunds bruk blir håret helt håpl... Ver mais

Avaliado com 5 de um total de 5 estrelas

Icy blonde shampoo ,amazing scarey as black but I tried this 6 weeks in one week of having my colour redone this is slways time your hair looks dull ,amazing ashy bright colour love it ,I followed buy... Ver mais

Avaliado com 2 de um total de 5 estrelas

Before I could form much of an opinion about their hair volumizer, it dropped on the bathroom floor and shattered. Very shoddy and dumb way to package a product that is primarily going to be used in... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de produtos para cabelo

Escrito pela empresa

milk_shake® is a salon professional hair care brand, offering a complete range of quality products to enhance and maintain the natural beauty of hair. We offer the benefits of milk and fruit for wellbeing and beauty to satisfy the needs of the discerning consumer and salon professional. Our hair products are an amazing range of professional salon hair products inspired by nature. The philosophy of milk_shake® hair products is simple, use the power and beauty of nature to get amazing looking hair for all occasions. milk_shake® is part of the z-one concept group, a young, innovative and dynamic Italian company offering professional hair and beauty products worldwide. z.one concept™ was founded in 1999 in Italy, which is known as one of the most difficult and competitive professional hair business regions in Europe. Within a few years z.one concept™ achieved significant results among hair care product manufacturers and was recognized by industry experts as “the most innovative emerging brand of the latest years”. milk_shake® hair products are made with an amazing mix of professional ingredients including milk protein that will be heavenly food for your hair. We offer a fantastic porfolio of products that include a range of shampoo, conditioner, intensive hair treatments and hair styling products that will all become the perfect additions to your daily hair care routine.


Informações de contato

2,8

Bom

O TrustScore é 3 de um total de 5

39 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 50% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

2,8

Todas as avaliações

(39)

12 avaliações nos últimos 12 meses

Escreva uma avaliação
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Avaliado com 1 de um total de 5 estrelas

I used the pink color care line a few…

I used the pink color care line a few months ago, for a good while, hoping a more expensive shampoo would help me out a bit, absolutely terrible, did it do a good job keeping color in my hair? yes. did it ruin my hair forever? probably. I now have visible bald patches on my head, my hair is dry and brittle. I absolutely will never be using milkshake ever again.

24 de setembro de 2026
Avaliação não solicitada
logotipo da Milkshakehaircare

Resposta da Milkshakehaircare

We’re very sorry to hear about your experience and understand how concerning this must be for you.

While we cannot determine from the information provided that the milk_shake® Colour Care Flower Fragrance products have caused the symptoms you describe, there can be a number of reasons for changes to the hair and scalp, including colouring or other chemical services and factors unrelated to haircare products.

As you have mentioned visible bald patches, we would strongly recommend speaking with your GP so they can discuss your symptoms with you and help rule out any other potential causes.

In the meantime, we would be very happy to discuss your order and experience with you directly. Please email us at info@milkshakehaircare.co.uk with your order details, and our team will be happy to look into this further.

Avaliado com 5 de um total de 5 estrelas

Love it!

Great product. My hair has never been healthier. Smells so pretty. I use several shampoos and several conditioners, the spray in conditioner, and mousse.

13 de setembro de 2026
Avaliação não solicitada
logotipo da Milkshakehaircare

Resposta da Milkshakehaircare

Thank you so much for your lovely review! We’re so happy to hear how healthy your hair is feeling and that you’re loving the beautiful fragrance too. It sounds like you’ve built yourself a brilliant milk_shake® routine! Thank you for choosing us and for sharing your experience.

Avaliado com 1 de um total de 5 estrelas

Veldig skuffet!

Disse produktene er noe av det dårligste jeg har prøvd. Jeg har prøvd to ulike serier over lengre perioder. Ikke gjør de det de lover, det lukter ikke godt og etter en stunds bruk blir håret helt håpløst. Styr unna, er så mye bedre der ute!

10 de agosto de 2026
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Before I could form much of an opinion…

Before I could form much of an opinion about their hair volumizer, it dropped on the bathroom floor and shattered. Very shoddy and dumb way to package a product that is primarily going to be used in uncarpeted spaces. I definitely will not be buying their products again.

28 de julho de 2026
Avaliação não solicitada
logotipo da Milkshakehaircare

Resposta da Milkshakehaircare

We’re very sorry to hear that your product was damaged after being dropped, and we completely understand how disappointing this must have been, especially before you had the chance to properly try it.

We’d really appreciate the opportunity to look into this further and see how we can help. Please could you contact our customer service team at info@milkshakehaircare.co.uk with some details about what happened? We’d be happy to assist you further.

Avaliado com 1 de um total de 5 estrelas

was wondering why my scalp was always…

was wondering why my scalp was always irritated with a burning senatiin whenever my beautician used milkshake color. Whatever they use does not agree with me. Beautician tried 9 minute color, ammonia free and all types of milk shake color. I am allergic to something they use in their color. As soon as i switched to Goldwell hair color my scalp is never irritated or burning. Maybe Milkshake needs to figure out what the are putting in their hair color to aggravate the scalp. Never again Milk shake. I used you for too many years of bad irritation. Do not recommend Milk Shake.

16 de fevereiro de 2026
Avaliação não solicitada
logotipo da Milkshakehaircare

Resposta da Milkshakehaircare

Thank you for taking the time to share your experience. We're very sorry to hear that you experienced scalp irritation during your colour services.

As with all professional hair colour products, individual sensitivities and allergies can vary from person to person. For this reason, we always recommend carrying out a patch test before any colour service to help identify any potential adverse reactions before a full application.

Many clients actually switch to Milk Shake Colour from other brands because our colour range is formulated with lower ammonia levels than many traditional colour brands, and they often find it to be a gentler option. However, even with lower-ammonia formulations, sensitivities can still occur depending on the individual's specific allergies or sensitivities to certain ingredients.

We're pleased to hear you've found a colour brand that works well for you, as every person's hair and scalp are unique. Thank you again for your feedback, and we wish you all the best with your future colour services.

Avaliado com 5 de um total de 5 estrelas

Amazing product

Amazing product. Have recommended to so many people.
Great price point too. So easy to use and effective.

1 de junho de 2026
Avaliação não solicitada
logotipo da Milkshakehaircare

Resposta da Milkshakehaircare

Thank you so much for review, we are delighted that you love our haircare!

Avaliado com 1 de um total de 5 estrelas

I am not at all pleased with Milkshake…

I am not at all pleased with Milkshake Shampoos & conditioners. The color treated hair products left my hair looking greasy-ish by day 3, a problem I never ever had. The frizz free products did absolutely nothing for my hair. I am returning & won't buy again.

9 de junho de 2026
Avaliação não solicitada
logotipo da Milkshakehaircare

Resposta da Milkshakehaircare

We're sorry to hear that our products haven't delivered the results you were hoping for. We'd love the opportunity to learn more about your hair type, concerns, and routine so we can recommend the most suitable products for your individual needs.

If you're happy to get in touch with our Customer Service team, we'd be delighted to help you find a milk_shake range that's the best fit for your hair.

Avaliado com 1 de um total de 5 estrelas

Disappointing

The Milkshake hair mask smells great but has not made my hair any softer, smoother, or shinier. In fact, it has made my hair look drier than before. Very disappointing especially as this was quite a pricey hair mask.

7 de abril de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Reformulation

I used to love their lifestyling smoothing cream, but since they changed the packaging it's awful. It used to make my hair soft and supple. So SICK of haircare brands updating products which were perfect as they were.

6 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I love Milkshake

I love Milkshake and I am 72. No problems at all. Sometimes its hard to reach Customer service with many many companies these days but eventually you will in a couple days. I totally disagree with negative reviews.

28 de outubro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

My hair feels terrible now

My hair feels more course, dry and frizzy after using these products, then before. I'm very disaappointed considering the money i paid, and the faith I had in buying product to help restore my over processed hair (recommended) I even added the leave in keratin conditioning treatment spray too, and my hair feels terrible. Won't buy again.

6 de janeiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Icy blonde shampoo ,amazing scarey as…

Icy blonde shampoo ,amazing scarey as black but I tried this 6 weeks in one week of having my colour redone this is slways time your hair looks dull ,amazing ashy bright colour love it ,I followed buy aveda conditioner and oplex no.8 mask hair is stunning at 6 weeks before my appointment next week !

1 de agosto de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Milk shake products make my hair dry…

Milk shake products make my hair dry and brittle. The leave in conditioner was the worst, it left my hair course and dry at the ends with a horrible residue which meant I couldn’t smooth my hands through my hair let alone a hair brush. I used the correct amount.

17 de janeiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Absolutely can’t live without Direct Colour

I need a temporary colour for my fine hair as using developer destroys my hair. For decades I have used Chromative by L’Oreal but they have discontinued and I was at a loss.. but Milkshake’s conditioning direct colour is the next best thing. It covers grey, I can mix the cool brown and the warm brown, and it has a similar conditioning effect that thickens my fine hair and makes it beautifully shiny. Thank you, Milkshake, for making a product that fewer and fewer companies are providing. Highly recommended if you want to enhance your colour, condition fine hair, and allow your colour to gradually wash out, not grow out in a line.

10 de dezembro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Dissatisfied

I bought the shampoo, conditioner, and scalp treatment, because my hair was getting thin after having Covid. These products made my hair even thinner and caused it to fall out.

22 de julho de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

New review

I have written a review previously. Back in February I ordered a 1000ml bottle of the integrity conditioner from Justmylook as it was heavily discounted. The product was awful so I threw it out and left a product review here.

To my complete surprise. milk_shake reached out to me via e-mail and informed that they do not supply Justmylook or have any association with them, so it was highly likely the product was not authentic.

Milk_shake to add to my surprise, sent me some products to try FOC. 2 days later I receive a box containing the Make My Day shampoo and conditioner and a bottle of the integrity oil. I am completely blown away by their kindness and generosity.

The products the conditioner especially was a totally different consistency to the one I was sent from Justmylook and left my hair feeling nourished.

The shampoo felt very gentle and cleansing. It left my hair feeling very clean but still clearly made it softer. The conditioner also made my hair feel extremely nourished and soft. The products also smell very much like a milkshake.

The integrity oil smells nice and did leave my hair feeling very soft and smooth. However, the oil is kind of heavy and it did leave a very oily cast over my hair. I had to use dry shampoo to make it look presentable. I haven't given up on experimenting with this product though.

I do like milk_shake products and I am extremely grateful for the opportunity to try them again.

If you see milk_shake products sold cheaply elsewhere please bare in mind that you can only purchase authentic milk_shake products from their website or an authorised salon. If you purchase from Amazon or anywhere else you will either be sent a faulty product or a fake.

I did report Justmylook to trading standards. Hopefully, they will investigate and stop them selling these products.

Thank you again milk_shake.

27 de agosto de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Incredibly fruity and beautiful

I have been using milkshake as a hairstylist for 8/9 years and LOVE them. Not only do they smell INCREDIBLE but leave the hair feeling so soft and shiny, especially the whipped creams and incredible milk. ✨ I also have thinning hair my self and strongly believe the energising blend range is a must for thinning or fine hair, helps promote hair growth and fuller hair. It’s crucial to take advice from your stylist on what products are best suited to your hair type for optimal results for long term use. There is something for everyone! Not forgetting milkshake is more naturally based and 100% cruelty free. If you want the shiniest, healthiest and best smelling hair then look no further…..MILK_SHAKE is the brand for you! 🩷

20 de agosto de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I love this hair brand

I love this hair brand! Everything smells amazing and there is so much variety for different hair types 💕 it’s a fun brand and I love that they’re environmentally sustainable 🌍

20 de agosto de 2024
Avaliação não solicitada

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