The shoes I ordered were delivered very quickly by Royal Mail. I was kept well informed of the delivery process by Millets.
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Helpful, patient staff. Sadly didn’t have 1/2 sizes so didn’t purchase what I went for but found other items to buy instead. I did write a review berating that I was not awarded my ‘BLUELIGHT’ discou... Ver mais
A empresa respondeu
Both members of staff in today were super helpful, kind, and knowledgeable. I’ve shopped at the Brighton Millets several times and honestly it’s always a great experience. Whether it’s knowledge aroun... Ver mais
A empresa respondeu
I was looking for a decent walking boot and Mike at the Brighton Millets really knew his stuff. He provided a customised service asking the right questions to determine my needs and then made some ex... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de equipamentos e roupas para atividades ao ar livre
- Loja de roupas desportivas
- Loja de bolsas e malas
- Loja de Artigos para Acampamento
Sobre Millets - Brighton
Escrito pela empresa
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
Informações de contato
Unit 3, Air Street, BN1 3FB, Brighton, Reino Unido
- 01273 964665
5,0
Excelente
302 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Excellent service from Harry
Excellent service from Harry. Very friendly staff.
4 de novembro de 2023
Avaliação não solicitada
Resposta da Millets - Brighton
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Millets Customer Care Team
Friendly and knowledgable
Dannie was really helpful in advising on a waterproof jacket for my son. He even showed us a cool folding trick into the hood, thanks Dannie!
25 de outubro de 2023
Avaliação não solicitada
Resposta da Millets - Brighton
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Millets Customer Care Team
Very reasonable clothing warm and…
Very reasonable clothing warm and waterproof
19 de outubro de 2023
Avaliação não solicitada
Resposta da Millets - Brighton
Hello,
Feedback is always important to us and we very much appreciate you leaving a review and giving us 5 stars.
Thank you for choosing to shop with us.
Kind regards,
Millets Customer Care Team
Relaxed atmosphere
Helpful, patient staff. Sadly didn’t have 1/2 sizes so didn’t purchase what I went for but found other items to buy instead.
I did write a review berating that I was not awarded my ‘BLUELIGHT’ discount as this didn’t show on my emailed receipt, but may I apologise to the company and the staff concerned - it would appear that the discount was applied after all, so staff were clearly ‘on the ball’ and I was not!
29 de setembro de 2023
Avaliação não solicitada
Resposta da Millets - Brighton
Hi Jon,
I hope you're well and thank you for leaving us a good review.
I am glad to hear that you are happy with the service provided in-store.
If there is anything else you would like to discuss regarding your experience, please contact us at onlinereviews@millets.co.uk and quote us the Trust Pilot reference number TP1750 along with the order number and the full billing address including postcode.
Kind regards,
Maria,
Millets Online Review Team.
Great shop in Brighton
Got everything I wanted. Lewis who served me was really engaged and helpful !
28 de setembro de 2023
Avaliação não solicitada
Resposta da Millets - Brighton
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Millets Customer Care Team
Great proactive service
Great proactive service, helping me find what I need and advising on applicable offers.
28 de setembro de 2023
Avaliação não solicitada
Resposta da Millets - Brighton
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Millets Customer Care Team
Friendly knowledgable staff
Brighton Air Street store. Friendly knowledgable staff. Reasonable prices. Good selection of footwear for outdoors.
26 de setembro de 2023
Avaliação não solicitada
Resposta da Millets - Brighton
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Millets Customer Care Team
Resposta da Millets - Brighton
Hi Junior
Thank you for taking the time to leave us this review.
I'm sorry to read about the issues you have had.
If you could please contact us at onlinereviews@millets.co.uk quoting the review reference #TP1084 in your email. Please also provide your order number, full name, billing address and postcode so we can assist you with this further.
We look forward to hearing from you.
Thanks,
Anthony,
Millets Online Review Team
Very helpful and Courteous
Very helpful and Courteous. Nothing too much trouble. Clearly knew about the products being sold which was very helpful
12 de setembro de 2023
Avaliação não solicitada
Resposta da Millets - Brighton
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Millets Customer Care Team
Refreshingly good customer service :)
Harry was super helpful and helped me locate and purchase exactly what I came in for. As he said, he enjoys his job as he likes talking to people. I had just been in a shop prior to Millets and the service was at the other end! Well down Harry :)
9 de setembro de 2023
Avaliação não solicitada
Resposta da Millets - Brighton
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Millets Customer Care Team
Friendly staff helped me find my…
Friendly staff helped me find my perfect tent!
31 de agosto de 2023
Avaliação não solicitada
Resposta da Millets - Brighton
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Millets Customer Care Team
Very helpful customer service
Jude served me and my experience was great because he listened to what I needed and immediately told me the brand of walking shoes I should try.
He also contacted another local branch for availability. He was knowledgeable about the alternatives available.
He advised on their returns policy etc
6 de setembro de 2023
Avaliação não solicitada
Resposta da Millets - Brighton
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Good hiking boots range and super service
Good range of hiking boots, decent prices, and excellent service (professional and customer-centric) from Jason and his team.
1 de setembro de 2023
Avaliação não solicitada
Resposta da Millets - Brighton
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Millets Customer Care Team
Resposta da Millets - Brighton
Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.
Thanks again for shopping with us,
Millets Customer Care Team
Lovely staff
Staff very helpful and understanding when dealing with a return and refund.
30 de agosto de 2023
Avaliação não solicitada
Resposta da Millets - Brighton
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Millets Customer Care Team
Jonny was very helpful and knowledgeable
30 de agosto de 2023
Avaliação não solicitada
Resposta da Millets - Brighton
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Alfie was a massive help and was very…
Alfie was a massive help and was very patient, I would return to millets again because of the great customer service.
22 de agosto de 2023
Avaliação não solicitada
Resposta da Millets - Brighton
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Millets Customer Care Team
Bought a really nice blue jacket and…
Bought a really nice blue jacket and the guy behind the till was very funny + polite! He even made a point of showing me products that were 50%. Really happy with my stuff thanks 😊
20 de agosto de 2023
Avaliação não solicitada
Resposta da Millets - Brighton
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Millets Customer Care Team
Very friendly staff
Very friendly staff and very helpful in picking out and choosing a tent
20 de agosto de 2023
Avaliação não solicitada
Resposta da Millets - Brighton
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Millets Customer Care Team
Great service
20 de agosto de 2023
Avaliação não solicitada
Resposta da Millets - Brighton
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Millets Customer Care Team
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