As a number of others, I placed the order before reading the reviews. Once I did so, I started to worry, especially as the payment was still showing as pending on my bank account. I placed the ord... Ver mais
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Veja o que dizem as avaliações
My security software (from AVG) refuses to allow me access to their website. A shame because my wife's iPad says they're the cheapest supplier of my favourite brandy, Torres 10, right now, listed at... Ver mais
I ordered before checking the reviews. After i checked reviews i was worried by all the bad experiences as i had paid around £70 for a bottle for a birthday. I received communications via email and te... Ver mais
Worried when I saw reviews. My order was however delivered within 2 business days. Wine was best price I’ve seen in uk too. So all in all great experience. Only negative was no order confirmation via... Ver mais
Detalhes da empresa
- Loja de bebidas
- também em
- Atacadista de bebidas
- Atacadista de Bebidas Alcoólicas
- Loja de bebidas alcóolicas
- Loja de vinhos
Informação fornecida por fontes externas variadas
The UK's best specialist retailer of whisky and fine spirits, with more than 9,000 wines from around the world.
Informações de contato
Sem histórico de pedidos de avaliações
Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great!
I’ve placed my order on 5th May and received an email that my order is on hold. Two days later, my order was still on hold, so I’ve checked the company’s reviews to check whether or not this is normal. After reading the reviews, I must admit I was somewhat worried and thus, decided to contact them. I’ve received a very swift reply from Jason, who was very polite and confirmed that my order would be shipped in the coming days. I've received my order today and couldn't be happier. I've got a great deal. Will certainly be buying more in the future as they appear to have excellent prices (i.e. £30/£40 less per case of wine when compared to other 'retailers'). The delivery did take slightly longer than it would typically take, but given the current situation, seven/eight days it's not too long. They are a genuine company, and I would recommend buying from them if you're not in a rush to get your 'goods' and looking for a good deal on quality wine. I believe they are the same company as 'simplywinesdirect' as that was 'name' stated on the invoice.
Despicable effort and lousy customer service
Truly awful. I overlooked the curt reply to a question I had before I decided to order because of good prices. Three days later no reply on a large order for a party. Finally I get an email in response to mine to say they had failed my order. I now have to scramble to buy again for a party delivery elsewhere. There is no telephone number to contact the company on emails nor on their website. This in itself should raise issues. Frankly this is despicable customer service and a company which I suspect has a great website but cannot deal with business. The one star reviews here are correct. Just avoid.
Don't waste your time....
Placed order back in beginning of November, now mid December and no order delivery. Mailed 3 times and got no reply. Tried phone number and again got no replies. Very poor indeed.
Where's my wine?
I've been waiting more than a month for my order and have had no communication from the company that I didn't initiate myself.
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