Fantastic products that work! From skincare to make up especially the foundations that don’t crease ! Great service too with prompt delivery and communication !
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Mirenesse: Designer Glam on a Dime! 🌟 Mirenesse is my ultimate beauty hack—think Chanel and Dior vibes without the splurge. Their products scream luxury quality, from buttery eyeshadows to hydrati... Ver mais
A empresa respondeu
Shipping took forever and once my item (foundation) arrived, it had opened and leaked everywhere. To add insult to injury it was the wrong shade and the website says no refunds. $50 down the toilet.
A empresa respondeu
So impressed with delivery within 4 days from each orders over 4 times in 3 months . I live in a regional town in south australia . I love that you get a gift’ extra and from previous orders they must... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Mirenesse is a a multi-award-winning makeup & skincare brand. 100% Australian-owned and developed, cruelty-free, we are made from clinically proven ingredients.
Informações de contato
Melbourne, Austrália
- +61393360265
- service@mirenesse.com
- www.mirenesse.com
4,3
Excelente
320 avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great customer service and great…
Great customer service and great products! Will buy again
23 de julho de 2022
Avaliação não solicitada
Resposta da Mirenesse Cosmetics
Thank you so much for sharing your feedback, Daniela! xx
Life long go to.
Best colour I’ve found. Long wear. Love it.
22 de julho de 2022
Avaliação não solicitada
Resposta da Mirenesse Cosmetics
Thank You
I have been a regular customer at…
I have been a regular customer at mirinesse since 2015, and have been very happy with the products from them. I went from Jane Iridale to Mirenesse because I thought the products were better at Mirenesse. but, the products are not as they have been before and the quality has been greatly lost. I have no idea what has happened to the products. but will not buy anymore from them. incredibly sad, because I always loved their products that were before and were a regular customer. but as I said the quality is not like I have been used to for a long time, and then I rather buy products another place for more commendable that live up to the quality
7 de julho de 2022
Avaliação não solicitada
Resposta da Mirenesse Cosmetics
Hi Julie, I am so sorry to hear you have had a less than perfect experience with us at Mirenesse. I would love to help resolve this for you, as we stand by our high-quality, and luxury products, and we always want the best for you. Can you please reach out to us either on our live chat, or service@mirenesse.com so we can help resolve this for you? I really appreciate your feedback, and I hope to hear from you. Stay Beautiful, Alice - Mirenesse Customer Care xx
Resposta da Mirenesse Cosmetics
We are so happy to hear you are always taken care of at Mirenesse, Marcia! We love being able to help you, and we hope to see you agian soon! xx Mirenesse
I USE SEVERAL PRODUCTS FROM MIRENESSE
I USE SEVERAL PRODUCTS FROM MIRENESSE, THEY CERTAINLY WORK FOR ME
2 de julho de 2022
Resposta da Mirenesse Cosmetics
Thank you so much for sharing your review with us, Marie Louise! xx Mirenesse
Resposta da Mirenesse Cosmetics
This is so exciting to hear, Robyn! We are glad you have some new favourites at Mirenesse! Don't forget to let us know what they are 😍😍 xx Mirenesse
Awesome service..fast and efficient!
1 de julho de 2022
Resposta da Mirenesse Cosmetics
Hi Heather! Thanks so much for sharing your feeback :) We can understand how exciting Mirenesse orders are & we are so happy we can provide the best delivery service for you. xx Mirenesse
24 hour brow lift mascara fills in the…
24 hour brow lift mascara fills in the gaps and gives body to my 58 year old brows, I can't and won't live without it
30 de junho de 2022
Avaliação não solicitada
Resposta da Mirenesse Cosmetics
Thanks so much for sharing your experience with us, Patricia! This is so amazing to hear our product is able to give you your best brows yet! xx Mirenesse
Love this mascara
Found this mascara years ago and loved it. Still using even after trying others. Highly recommend
29 de junho de 2022
Avaliação não solicitada
Resposta da Mirenesse Cosmetics
Thank you so much for sharing your feedback! xx
This product !!!!!!!!!!!!
I have never tried your products before, but I have taken advantage of some of the sales.
I bought the eyeshadow pallets and I think they are absolutely beautiful. Really high end and a beautiful mixture of textures.
What I have to absolutely rave about, Is the silicone wrinkle filler. I used to have, a lot of injectables when I could afford it , ( I’m 62) , and just out of interest I bought this product. I actually used it this morning, never actually expecting anything at all really. My goodness me, this stuff really works. I realise when I wash my face it will be back to normal, but this stuff is incredible. I really noticed it in the lines between my nose and my mouth. They just disappeared. I just put a bit of concealer and powder over the top. But I was so amazed I have gone and ordered a stack, more terrified I won’t be able to get it again. Forget the fillers, I’m not going waste my money when this works . One of the girls I work with said to me this morning have you had some work done? I think I would like to keep this secret to myself but honestly to anyone who’s ever wondered about buying it, do it before I buy all the stock!
29 de junho de 2022
Avaliação não solicitada
Resposta da Mirenesse Cosmetics
Thanks so much for your lovely feedback, Alex! Now we know where all of our filler has gone! (Just kidding) We promise to always keep our filler, so you never have to worry about running out, your secret will be safe with us 😉
Still can’t unsubscribe
Please, please, MIRENESSE WE BEG YOU, learn how to use email and text marketing tools! LET PEOPLE UNSUBSCRIBE! Stop adding them back in! I didn’t even opt in for emails originally.
I have just now reported you to ACMA for breaching the spam act. I recommend anyone else suffering from this issue does the same.
11 de junho de 2022
Avaliação não solicitada
Resposta da Mirenesse Cosmetics
Hi Lexi, we're so sorry you feel that way, it is never our intention to have you feeling this way. Please contact us immediately to provide us with your number and email so we can investigate this issue, we take your feedback seriously and assure you we do not ever wish to have you feel that way. We look forward to you contacting us to resolve any issues. please call 1800 666 880 (within Australia ) or +61393360265 outside Australia or alternatively email us at service@mirenesse.com thank you and have a wonderful day!
Stop the spamming!
Stop the spamming! Please, please do yourself a favour and DO NOT BUY FROM THIS COMPANY. They will spam you with marketing emails and marketing texts all the time for the rest of your life. Even if you request for your details to be removed, every few months they'll start emailing you and texting you again. It's not worth the frustration.
9 de junho de 2022
Avaliação não solicitada
Resposta da Mirenesse Cosmetics
Hi L, we're so sorry you feel that way, it is never our intention to have you feeling this way. Please contact us immediately to provide us with your number and email so we can investigate this issue, we take your feedback seriously and assure you we do not ever wish to have you feel that way. We look forward to you contacting us to resolve any issues. please call 1800 666 880 (within Australia ) or +61393360265 outside Australia or alternatively email us at service@mirenesse.com thank you and have a wonderful day!
The service from Mirenesse is always…
The service from Mirenesse is always excellent. The delivery updates are welcome and very quick. I’ve recommended Mirenesse products to many people.
9 de junho de 2022
Resposta da Mirenesse Cosmetics
Hi Megan, thank you so much for sharing your experience, and it's so exciting to hear you have been satisfied with our service & shipping. We really appreciate your support! xx Mirenesse
Excellent products and customer service
These guys and their products are amazing. I purchase frequently and have just started using their Airbrush Foundation and it is brilliant.
6 de junho de 2022
Avaliação não solicitada
Resposta da Mirenesse Cosmetics
Hi Gillian, Thank you so much for your lovely feedback! We are so happy to hear this and it's always a pleasure to help, and provide you with the clean beauty you deserve! xx Mirenesse
Super easy to order and great delivery…
Super easy to order and great delivery times. I have been using Mirenesse for years and will continue to do so.
3 de junho de 2022
Resposta da Mirenesse Cosmetics
Thanks so much for sharing your wonderful experience, Maree! We look forward to seeing you again soon! xx Mirenesse
MIRENESSE FORBIDDEN INK EYELINER 2. PASSION - BROWN
During the pandemic I had the hardest time of my life as this eye liner was not available to buy. Now I have put it onto an auto buy so I never run out again. It is the best eye liner I have ever used. It doesn't smudge it stays on all day and it is the perfect colour to highlight my blue eyes. Please never run out of this again.
2 de junho de 2022
Avaliação não solicitada
Resposta da Mirenesse Cosmetics
Hi Kathryn, Thank you so much for your lovely review and sharing your experience with us! We are so happy you have found your best eyeliner. We promise we will avoid this from happening again!
Mirenesse is an amazing brand always…
Mirenesse is an amazing brand always beautiful high quality products and always with extra pressies! Beautiful packaging and delivered quickly love love love mirenesse! Xx
1 de junho de 2022
Resposta da Mirenesse Cosmetics
Thank you so much for sharing your experience, Natalie! We love being able to include gifts for our amazing beauties! It's always fun trying something new! xx Mirenesse
Skin clone by far the best foundation…
Skin clone by far the best foundation I've ever tried, I've been using it for like 10 years, and will never change :)
1 de junho de 2022
Resposta da Mirenesse Cosmetics
Thanks so much for sharing, Jemma! We are so glad our foundation has been your go-to for the last 10 years. We appreciate all your love & support! x Mirenesse
I love the quality of Mirenesse…
I love the quality of Mirenesse cosmetics. Great pigment and long lasting lipsticks.
31 de maio de 2022
Avaliação não solicitada
Resposta da Mirenesse Cosmetics
Thanks so much for your lovely feedback, Denise! We will always formulate & create the highest quality beauty for our amazing customers! We are so happy to hear you have been enjoying all your goodies. xx Mirenesse
The mirenesse foundation is wonderful…
The mirenesse foundation is wonderful and even covers the wrinkles well. I am 80 years young and love it.
31 de maio de 2022
Avaliação não solicitada
Resposta da Mirenesse Cosmetics
Hi Frankie, we are so glad to hear this has been your experience, and we are so happy our foundation ticks all your boxes! xx Mirenesse
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.