Fantastic products that work! From skincare to make up especially the foundations that don’t crease ! Great service too with prompt delivery and communication !
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Mirenesse: Designer Glam on a Dime! 🌟 Mirenesse is my ultimate beauty hack—think Chanel and Dior vibes without the splurge. Their products scream luxury quality, from buttery eyeshadows to hydrati... Ver mais
A empresa respondeu
Shipping took forever and once my item (foundation) arrived, it had opened and leaked everywhere. To add insult to injury it was the wrong shade and the website says no refunds. $50 down the toilet.
A empresa respondeu
So impressed with delivery within 4 days from each orders over 4 times in 3 months . I live in a regional town in south australia . I love that you get a gift’ extra and from previous orders they must... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Mirenesse is a a multi-award-winning makeup & skincare brand. 100% Australian-owned and developed, cruelty-free, we are made from clinically proven ingredients.
Informações de contato
Melbourne, Austrália
- +61393360265
- service@mirenesse.com
- www.mirenesse.com
4,3
Excelente
320 avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Mirenesse - doing it right every time
I'm a longtime Mirenesse fan and have been using it now for 20 years. They have an easy to use website, a few pop ups that can be a little distracting, but don't take away from tge site usability. Amazing, high quality products. Awesome sales and great customer service and support.
12 de março de 2023
Resposta da Mirenesse Cosmetics
Hi there, thank you for your valuable feedback and for being such a loyal customer. Love Mirenesse Team
The instant filler is amazing
The instant filler is amazing. As soon as I put it on my husband noticed the results. I would highly recommend this product.
3 de abril de 2023
Avaliação não solicitada
Resposta da Mirenesse Cosmetics
Hi Rene! Thank you for the positive review! We're glad you enjoyed our Instant Filer and appreciate your support. xxx
Have not received the order yet
Have not received the order yet, really looking forward to it!!! Its been too long to wait.
11 de março de 2023
Resposta da Mirenesse Cosmetics
Hi Heather, Thank you for your feedback! We are so sorry to hear that your parcle has not arrived yet, this is not at all what we wish for you. I have gone ahead and sent you a private email so we can resovle this ASAP. We look forward to hearing back from you.
Mirenesse xx
17 years ago fell in love with the mascara
From the first time I was introduced to this range over 17 years I've been a fan. My all time favourite mascara ever ! As always wonderful service and promotions. Very high quality products at affordable prices.
11 de março de 2023
Resposta da Mirenesse Cosmetics
Hi, thank you so much for your feedback and for being such a loyal customer
xx Mirenesse
the best mascara i have used
the best mascara i have used, foundation silky and not heavy on the skin... just beautiful....
7 de março de 2023
Resposta da Mirenesse Cosmetics
Hi Kathy, thank you so much for your feedback. We are happy that you like our products
xx Mirenesse
Fast service and wonderful products!
11 de março de 2023
Resposta da Mirenesse Cosmetics
Hi Kathie, thank you for your feedback. This means a lot to us
xx Mirenesse
Frustrating
Website is poor - way too many pop ups on every page, they get in they way of what I’m actually trying to view and it makes everything take a long time to load.
I specifically enquired if the collagen foundation in mocha was being discontinued and was told definitely not. However was not told that the packaging is changing entirely and will no longer fit with the old. Will complain more about that in my product review I’m sure.
The use of voucher/sale/reward codes is confusing and misleading. Either let us use them, or don’t give them.
7 de março de 2023
Resposta da Mirenesse Cosmetics
Hi Sarah, thanks for you message , Mocha was not discontinued the packaging was new as the supplier of the old packaging closed down because of Covid, We also introduced the new packaging at 50% off the price which is less than a refill price so all our customers who adore the Cushion foundation would not be disadvantaged price wise. Please contact us regarding the coupons you wish to use , you can only use one coupon at a time and every promotion has its terms and conditions and I can assure you our customers use them all the time. Looking forward to hearing form you email us at service@mirenesse.com thank you!
I am in love with the mirenesse velvet…
I am in love with the mirenesse velvet foundation excellent coverage and feels beautiful on my skin
28 de março de 2023
Avaliação não solicitada
Resposta da Mirenesse Cosmetics
Hey Jodie! I just wanted to say a big thank you for taking the time to share your feedback with us, and for being such a loyal customer. We really appreciate your support and we always strive to ensure that our customers are happy with our products. Thanks again for being awesome!
helpful reliable speedy service
7 de março de 2023
Resposta da Mirenesse Cosmetics
Thank you for sharing your experience with us. This means a lot to us!
I’m 55 years old with relatively good…
I’m 55 years old with relatively good skin. Product hasn’t made any difference to my eye puffiness or my fine lines, so I’m quite disappointed. Sorry 😞
15 de março de 2023
Resposta da Mirenesse Cosmetics
Hi Mary, Thank you so much for taking the time to share your feedback, and we are so sorry to hear you have had a less than perfect experience with your i-Spresso Vibraserum :-( We would love to gift you an alternative product to help target eye puffiness & fine lines. I have reached out to you privately so we can organise this for you! xx Alice
This my favourite pencil to use on my eyebrows
This my favourite pencil to use on my eyebrows. Firstly you can alter the depth of the colour. It is cool based perfect for my blond colouring. So many pencils throw a yellow base. The slant of the pencil is great for getting the correct shape that you want.
The dense brush on the end is great for blending.
16 de março de 2023
Avaliação não solicitada
Resposta da Mirenesse Cosmetics
Hi Alison, thank you much for sharing your feedback, and we are so glad you are loving your brow pencil! xx
Resposta da Mirenesse Cosmetics
Hi Magda, thank you so much for sharing your feedback! At Mirenesse we always strive for offering the best experience to our Beauties. If there's anything we can improve on to ensure you are happy with all things Mirenesse, please don't hesitate to contact us at service@mirenesse.com or our Live Chat. xx Mirenesse
mirenesse products are amazing
mirenesse products are amazing, I tell all my friends to make the switch.,
My very favourite is the organic mascara, I have been wearing this for over 10 years.
I love both their make up and skin range and honestly believe that my use of their products keeps me looking 10 years younger.
My only gripe is the wasteful overuse of non recyclable plastic packaging. Why not switch to a more planet friendly packaging. If the company was to make this kind of green change I would certainly give it 5 stars.
2 de março de 2023
Resposta da Mirenesse Cosmetics
Hey Danelle! I just wanted to say a big thank you for taking the time to share your feedback with us, and for being such a loyal customer. We really appreciate your support and we always strive to ensure that our customers are happy with our products. Your recommendation to your friends means the world to us, and we couldn't be more grateful for your continued support. Thanks again for being awesome!
Service was great and products were…
Service was great and products were such amazing quality!
1 de março de 2023
Resposta da Mirenesse Cosmetics
Thank you so much for sharing your feedback. This means a lot to us :-)
Brilliant products
Brilliant products. First mascara and eye lash serum that haven’t made my eyes sting. And the massager under eye cream gadget is fantastic.
Beautiful quality packaging and timely delivery.
1 de março de 2023
Resposta da Mirenesse Cosmetics
Hi Jacqui, Thank you so much for sharing your amazing feedback! We are so glad to hear you love your products, and we can't wait to see you again! xx Mirenesse
Consistent Quality.
Received my purchases recently, beautifully and thoughtfully packaged, as usual. Quick delivery, great communication and quality products, as usual. It’s always a pleasant experience shopping with Mirenesse.
Thank You.
19 de janeiro de 2023
Resposta da Mirenesse Cosmetics
Thank you so much for your amazing review, Glenda! xx Mirenesse
A Happy Discovery
Amazing products and fantastic packaging. Very happy and will be purchasing again soon.
31 de janeiro de 2023
Resposta da Mirenesse Cosmetics
Thank you so much for your amazing review, Deb! We are so thrilled to hear that we have been a happy discovery, and we hope to see you again soon! xx Mirenesse
Amazing eye liner! Smudge proof!
Amazing products! Eye liner is the best! Smudge proof and long lasting. Highly recommend.
25 de janeiro de 2023
Avaliação não solicitada
Resposta da Mirenesse Cosmetics
Thank you so much for your feedback, Sylvania! We are so glad you have found the perfect eyeliner xx Mirenesse
Beautiful Product
Beautiful Product, I’ve been using eclipse on and off for 15yrs, it’s my favourite sunscreen, it feels light in my skin and lasts all day, sometimes I wear makeup over, most times not, it’s just a great final skin care base for makeup application! Love Love
Highly recommend!
25 de janeiro de 2023
Avaliação não solicitada
Resposta da Mirenesse Cosmetics
Thank you so much for your review, and we appreciate your support for our brand over the last 15 years! It means the world to us. xx Mirenesse
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.