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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

ACHTUNG BETRUG!!!! Ware nach 2 Tagen auf unsere Kosten versichert zurück geschickt, aber der Händler überweist den Betrag nicht zurück. Nach mehrmaliger Zusage per Mail, dass das Geld erstattet... Ver mais

Avaliado com 4 de um total de 5 estrelas

It’s not a bad dress. Material was polyester satin so not as luxurious as a high end wedding dress but for £150 im not complaining. It’s well made, fully lined and as pictured. Had awful fake buil... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

STAY AWAY! If I could give a zero rating I would. Ordered 2 dresses, one arrived about 6 weeks later and was charged for 2! Have been contacting them via email, live chat and mail box is constantly fu... Ver mais

Avaliado com 1 de um total de 5 estrelas

Do not order from this company. Paid for express shipping on the 4th Feb it is now the 15th. Asked for refund as needed the item sooner and they tell me I can’t cancel order as it has been shipped, ho... Ver mais

Detalhes da empresa

  1. Loja de Roupas
  2. também em
  3. Loja de Calçados
  4. Loja de moda feminina

Escrito pela empresa

100% handmade dress for all Occassions.


Informações de contato

1,5

Muito Ruim

O TrustScore é 1.5 de um total de 5

112 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de pedidos de avaliações

Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

1,5

Todas as avaliações

(112)

0 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

Still waiting for delivery

Still waiting for delivery, ordered 7 days ago and still not dispatched.

13 de dezembro de 2023
logotipo da Missyeti

Resposta da Missyeti

Hey Barrie

We understand your frustration but still the estimated delivery time still has not completed be patient your order will be delivered soon.

Avaliado com 4 de um total de 5 estrelas

All went smooth

All went smooth. good quality dress but delivery time could have been quicker.

7 de dezembro de 2023
logotipo da Missyeti

Resposta da Missyeti

Thank you for your feedback! We're glad to hear that you found the dress to be of good quality. We understand the importance of timely deliveries and we'll strive to improve our shipping times in the future.

Your input helps us enhance our services.

Avaliado com 1 de um total de 5 estrelas

It was horrible

It was horrible. Your email does not work. I have sent several messages and no one gets back to you. I paid for my dress over a week already and it still wasn’t shipped and I have no information as to when that would happen because you can’t reach anyone!

3 de dezembro de 2023
logotipo da Missyeti

Resposta da Missyeti


I'm truly sorry for the frustrating experience you've had. This isn't the level of service we aim to provide. We understand the importance of timely responses and updates. Please provide your order details, and I'll personally ensure that our team addresses this issue promptly.

Avaliado com 4 de um total de 5 estrelas

Efficient and good quality

4 de dezembro de 2023
logotipo da Missyeti

Resposta da Missyeti

Thank you for your kind words! We're thrilled to hear that you found our service efficient and the product of good quality. If you have any more feedback or need further assistance in the future, please don't hesitate to reach out.

We're here to help!

Avaliado com 1 de um total de 5 estrelas

DO NOT ORDER FROM THIS COMPANY

DO NOT USE MISSYETI

**EDIT** eventually got the return address and sent back two dresses and was told on 15th January I would receive a refund less postage which I still haven't got a month later.
___________________________________________

Ordered (and paid) for three dresses, only two arrived. No paperwork in parcel, no labels on dresses. One dress the lining on sleeves so tight can't get hand through and the other described and pictured as long sleeved and has arrived as short. Had one response to my many emails and now my emails just bounce back. The quality of the dresses look fine for the price if they were as described or fit for purpose. Luckily got sorted from a different company in time for the big occasion.

EDIT: ORDER NUMBER 1670

3 de novembro de 2023
logotipo da Missyeti

Resposta da Missyeti

I'm truly sorry for the inconvenience and disappointment caused by the incomplete order and the mismatched descriptions. This falls short of the standard we aim to uphold. Your experience matters to us, and we'd like to resolve this issue promptly. Please provide your order details, and I'll personally ensure our team addresses this situation and provides a suitable resolution.

Your patience is greatly appreciated.

Avaliado com 1 de um total de 5 estrelas

This is a fraudulent company that won't honor its return policy!

I bought 3 items from Miss Yeti. 1 item never arrived and the second items did not fit me.

I tried to return the items immediately and followed the process on the website which was to email them and ask for the return address.

Miss Yeti acknowledged my email but never provided me with the return address so I have been unable to return and get a refund for the items I bought. I have followed up multiple times via email and they have now blocked me.

I am extremely upset as this is fraud!!

8 de dezembro de 2023
Avaliado com 1 de um total de 5 estrelas

I placed my order over a month ago and…

I placed my order over a month ago and have not received it and have contacted the company twice for assistance and the first time they said they didn't have an order for me and the 2d email they haven't responded to.

23 de outubro de 2023
logotipo da Missyeti

Resposta da Missyeti

'm sorry to hear about the delay and the lack of assistance you've experienced. This isn't the level of service we aim to provide. Please provide your order details, and I'll personally look into this matter to ensure we resolve it promptly for you.

Your patience is appreciated.

Avaliado com 2 de um total de 5 estrelas
logotipo da Missyeti

Resposta da Missyeti

I'm sorry to hear about the delay in your refund. Please reach out to our customer support team with your order details so that we can expedite the process and ensure your refund is processed promptly. Your satisfaction is important to us, and we'll do our best to resolve this matter for you as soon as possible. Thank you for your patience.

Avaliado com 1 de um total de 5 estrelas

Terrible!!

Terrible!!
They sent a dress that I didn’t order, but they didn’t give me back the shipping fee!! I can’t believe such an unreasonable business!!
And also a white dress that sent me had a stain and the material was extremely cheep!

28 de agosto de 2023
Avaliado com 5 de um total de 5 estrelas

Excellent service and good quality…

Excellent service and good quality dress. will order soon.

20 de setembro de 2023
logotipo da Missyeti

Resposta da Missyeti

Thank you for your kind words! It's wonderful to hear that you had an excellent experience with the service and received a good quality dress. We look forward to serving you again on your next order.

If you have any more questions or need assistance in the future, please don't hesitate to reach out.

Avaliado com 5 de um total de 5 estrelas

It is very nice

It is very nice. I love the dress.

16 de agosto de 2023
logotipo da Missyeti

Resposta da Missyeti

That's wonderful to hear! I'm delighted to know that you love the dress. If you have any more comments, questions, or need assistance with anything else, feel free to let us know. Enjoy wearing your dress!

Avaliado com 1 de um total de 5 estrelas

SCAM

They tried to take down my previous review.
I never received my order or a refund.
You can clearly see on their website that the reviews are fake (barely any dresses had a single review, today almost every dress has 5-10 reviews worthy of a distinction in an English class essay assigment).
Here on Trustpilot, a girl named Marilisa de Melo Freire made a bad review but accidentally added 5 stars (or they fiddled with it, I wouldn't be surprised, they are scammers).
I hope a trustpilot emploee sees this and makes sure the honest bad reviews are not taken down. I have all the proof needed.

2 de outubro de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Vert disappointed

My dress unfortunately looks nothing like the picture .
I would like to arrange a return. The sleeves aren’t sheer like the picture and the edging on the neck line is totally different . I bought my dress as a mother of the bride and had to find something alternative to wear which was most inconvenient. Very disappointing xx

27 de agosto de 2023
Avaliado com 1 de um total de 5 estrelas

Worst Company Ever

I purchased a dress and paid for express delivery. The item dd not arrive. I chased and chased with limited response and the item still never arrived. I then reported this to my credit card and Miss yeti had the cheek to send an image of a parcel as proof of so called delivery.

Avoid this company!!

29 de julho de 2023
Avaliado com 5 de um total de 5 estrelas

Poor quality

I received the dress wed. yesterday and I didn't like it. The quality is poor and it's not the same as the photo on the website.
I want to return it and get my money back.
I didn't like the service or the lack of information about the order while waiting for the dress to arrive.
The size was wrong. I bought the 10 and
they sent the 9.
I demand that the money be returned to the card on which the purchase was made,
I'm publishing my thoughts on Google and others plataforms so that no one else in the UK is fooled.

15 de setembro de 2023
Avaliação não solicitada
logotipo da Missyeti

Resposta da Missyeti

I'm sorry to hear about your disappointing experience with the dress and the service. It's important to ensure you receive the product you expect, and I understand your frustration.

You can leave your queries at Info@missyeti.com

Avaliado com 4 de um total de 5 estrelas

Wedding dress

The quality of the dress was surprisingly good, and though delivery took longer than expected, I was provided with full traceability of my parcel. I was also very pleased with the responsiveness and support from the missyeti team when I contacted them with inquiries regarding my parcel.

23 de agosto de 2023
logotipo da Missyeti

Resposta da Missyeti

Thank you for sharing your positive experience with Miss Yeti. It's great to hear that you were pleasantly surprised by the quality of the dress and that the customer support team was responsive and helpful with your inquiries. We appreciate your feedback and hope you enjoy your dress. If you have any more questions or need assistance in the future, don't hesitate to reach out.

Avaliado com 1 de um total de 5 estrelas

Scam!

Scam!
I ordered a dress from the website on the 5th August and requested refund on 29/8. The dress was so poorly made and nothing like the pictures on the website. I’ve been going around in circles via email asking to return and providing evidence and still nothing! Try to phone them? Nothing! Look up their London address, it’s the director of the companies home.
Please don’t waste your money or time here.

29 de agosto de 2023
Avaliado com 4 de um total de 5 estrelas

It’s not a bad dress

It’s not a bad dress. Material was polyester satin so not as luxurious as a high end wedding dress but for £150 im not complaining. It’s well made, fully lined and as pictured. Had awful fake built in bra cups which I removed. You would need to have it altering unless you gave custom measurements (which they offer) but again, I’d have to that with any wedding dress. Shipping time was true to website, be mindful that the calculations are from the date of dispatch NOT ordering so it took about 3 weeks all in.

Packaged well enough but badly creased and material doesn’t iron well.

Only marking down a star for the godawful built in bra.

15 de agosto de 2023
logotipo da Missyeti

Resposta da Missyeti

Thank you for sharing your detailed feedback on your dress purchase. It's great to hear that you found the dress to be well-made and matching the online description. Your insights about the material, shipping time, and the built-in bra are valuable for other potential customers. We appreciate your input and hope you enjoy wearing your dress on your special occasion. If you have any further questions or need assistance with anything else, please feel free to ask.

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