Place and order for a battery. It came quickly enough but was after leaking too much in the box which was oversized. I called customer service, got disconnected but they called me back immediately, ex... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Place and order for a battery. It came quickly enough but was after leaking too much in the box which was oversized. I called customer service, got disconnected but they called me back immediately, ex... Ver mais
A empresa respondeu
Supposed to have free standard delivery with orders over €49. Availed of this for years. No longer works on their app. Called them and they said its only free delivery to a collection point. Exp... Ver mais
A empresa respondeu
Absolutely shocking service I've rang three times beennon hold a total of ninty minutes nothing. When u select the option u want they say sorry didn't under stand and make you select again. This numb... Ver mais
A empresa respondeu
On May 6th, 2026, I ordered a car battery from Mister-Auto.ie. They claimed they shipped it, but after two weeks, the battery never arrived. On their site, it showed as delivered. I contacted them, an... Ver mais
A empresa respondeu
Mister-Auto is a french based company that sells auto parts to 23 countries. On mister-auto.ie you will find parts for brakes, filtering, clutch system, gearbox, steering, suspension ...
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
worst of the worst! pure scam shop so avoid at all costs!! wish i would check there feedback before purchase... One of the parts arrived damage, seller goes into the bushes - no reply anywhere whatsoever, phone line constantly on auto voice answer. Thank GOD i paid by PayPal and got my funds back after nearly 2 weeks time. Never AGAIN !!

Resposta da Mister-Auto.ie
Scammers i did my order with them for almost 3/4 weeks I can’t even track the order until today still nothing
Tried to call customer service the agent was very rude unhelpful

Resposta da Mister-Auto.ie
Mister Auto sent me the wrong item. When I called, I was told this is a common problem with orders. I was told the return would be arranged. I contacted Mister Auto a number of times and they gave a similar response each time. I finally received an email stating that Mister Auto would not correct their error as too much time had passed for me for me to "return my order". I did not want to return my order as I ordered the correct product. I wished for them to correct their error and send me what I paid for. Do not use this website. They are not professional and based on what Mister Auto call handlers state, they are penalising customers for their repeated errors.
Responding to the message below: Mister Auto sent me a right-sided item instead of the left-sided item I ordered. Mister Auto sent the wrong item yet still refused to correct your error.

Resposta da Mister-Auto.ie
Send me Wrong Parts. While it was on VIN No.
No Customer service. No one answer the calls. Just wasting of time.

Resposta da Mister-Auto.ie
I put in my registration number and I received the wrong battery that they recommended. I tried to contact but it's almost impossible. I contacted with my order number and the website says it doesn't recognise the order number. Very frustrating. Obviously sending it back to France isn't viable due to the weight of the battery.

Resposta da Mister-Auto.ie
They are seling parts that are made in china.....
I give an example....Vaico hydro bushing...on their site in picturds says Vaico ( german company)then you get it with a tag that says .made in china.....
To tell you the truth.....i will pay more attention.....on producers.....
Wich one im happy and wich one i will avoid....
No more Vaico
No more Meyle
because borh are made in china....
Febi Bilstein.....kind of ok.....
Jp Group....ok
The delivery was ok...pretty fast....( the order was @500€)
My advice...Do not buy made in china parts.....
And Mister Auto....stop selling china parts...Try to sell European ones....more expe sive....no prob i understand .....but better quality....
I will not sit under my E53 hours to fit chinese parts....and then in 3 moths i need to work and pay again for same ones made better.....or even go to OM.....
Cheaper is definitely not bettef!

Resposta da Mister-Auto.ie
I ordered a battery that was advertised to fit my car however the terminals are too high meaning the positive wont reach. I've looked to return the part and cannot get through to an agent. No online service available. I rang the number (Which I had to search hard for) and the call dropped about 10 times and went silent another 7 or 8 times. Service is very poor. Get your act together Mister Auto and start fresh as this isn't good enough.

Resposta da Mister-Auto.ie
Only 2 of my 3 items are correct after arriving 7 days late. Can’t even login via app or website as it says my credentials are wrong, reset my password multiple times and no change.
Charge back and complaint to the competition & consumer protection commission incoming.

Resposta da Mister-Auto.ie
I can't give 0 stars or negative.
Second and last time I bought anything in this store.
There isn't any chance of getting aftersales support.
My parcel is hold in DPD france because they don't filled the eir code.
I reached DPD only to know they are bound to the seller and only them can amend the package.
On the hundreds of calls, more than half the call ended before one ring and the rest on automessage.

Resposta da Mister-Auto.ie
Terrible customer service. The part that was supposed to fit my car does not. I can’t return it online so tried calling them. 11 phone calls over a 2 hour period. I got through to hold music 3 times and the call dropped each time after 20 mins. The other 8 calls we’re immediately rejected.
So I am stuck with a part that Mr.Auto stated fits my car and I can’t return it for a refund. If I could give them ZERO STARS I Would. Do not buy anything from these cowboys!

Resposta da Mister-Auto.ie
If u can't do the job or answer the phone why tell people u can ill be putting this up on Facebook and other platforms to say not buy from u . Don't bother replying to my massage mister auto with ur excuses I don't care . Ps. Anyone reading this try autodoc.de in Germany far better auto parts company and fast delivery using them for 6 months now no complaints everything was correct in boxes.

Resposta da Mister-Auto.ie
Absolutely shocking service I've rang three times beennon hold a total of ninty minutes nothing. When u select the option u want they say sorry didn't under stand and make you select again. This number listed for dublin 018420000 cuts out after 30 sec. 35314361000 doesn't even ring and if you remove the 353 assuming it's a dublin land line it's the number for Google. Id get better customer service as an irish cathloic in the British empire.

Resposta da Mister-Auto.ie
Its a scam website, ordered parts 4 weeks ago parts never arrived, help line not answer. AVOID!!!!!!!

Resposta da Mister-Auto.ie
Still cannot reach customer care. Parts arrived nearly a week after what was stated.
Also wrong parts came.
The customer phone line is just an automated recording that fobs you off and doesn’t provide any service what’s so ever. Will never use again!!

Resposta da Mister-Auto.ie
I have just ordered driver side mirror but now thinking that could be a left hand mirror your sending I need right hand mirror picked driver side which in ireland is right hand side but in France it's left just want to makecsure I'm receiving the correct part

Resposta da Mister-Auto.ie
I will not be dealing with mr. Auto again
It's a pity because their prices are good
But as they deal mainly with European car which are LEFT hand drive the parts may not fit irish cars
When you return the part and it's accepted they don't always return your money Customerservice is useless and sometimes rude

Resposta da Mister-Auto.ie
I ordered a car battery in Switzerland from Mister-Auto. It was actually delivered to a depot about 10 miles away from home and I wasn’t informed but the Swiss DPD delivery company do not deliver batteries. I later found out that my battery had been sent back to France via Chronopost that are equally unreliable. Customer Service told me not to worry, they would send another. It’s been 10 days… and my car without a battery. I just received an email from Mister-Auto France saying they would refund ! It would have been much cheaper buying a battery from an expensive garage. These people are dangerous.

Resposta da Mister-Auto.ie
I have dealt with mister auto for over 10 years now had some issues over that time but all resolved to my satisfaction. Have cheap parts and have quality parts which are more expensive of course have found that once package leaves France is not trackable until it is in Ireland out for delivery , have had some issues with DPD not delivering and saying no one home when in fact I was waiting for them ! Have found their customer service very helpful and very approachable! Have dealt with well known Irish website over that time too and also had issues with them which were resolved too . If you need a part in a hurry not the site for you! But bear in mind where they are based ! If you want good value definitely the place for you! But watch the price as it fluctuates maybe daily sometimes and can sometimes get great value !
Thank you miterauto!
I was a little reluctant to purchase from this company, based on the reviews I read. However, I did and was very pleased. The use of ".ie" in the web address is annoying as they are obviously not an Irish company, but they are European/EU (no import duty) with excellent prices and a reasonable delivery time (ordered on the 29th April, Delivered on the 7th May - not fast but still good and could have paid for faster but was not in a rush). The website is easy to navigate and you are guided by the make and model of your car. I would definitely use this service again.
Paid for priority shipment (19 April), took a week to even get dispatched (25 April), then I receive an email (26 April) to tell me half the parts from my order will be delayed even further. No reason for the delay, no updated delivery date.
Customer service have no information to be of any use.
Never going to use them again.

Resposta da Mister-Auto.ie
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.