Mistermarble Avaliações 

192
•
O TrustScore é 5 de um total de 5

4,9

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Liam was very helpful in arranging everything from measuring to fitting. Very impressed with the service. Fitters came fitted the tops and left everything clean. Fantastic service from start to fini... Ver mais

Avaliado com 5 de um total de 5 estrelas

Megan was so helpful & friendly from start to finish. The quote was highly competitive in fact £700 less than another company for the exact same quartz. The communication was great & I felt at ease... Ver mais

Avaliado com 5 de um total de 5 estrelas

The fitters have just left and we cannot speak highly enough. From day 1 and throughout (from our 'relationship' with Jenny in the office, Aaron with his two site visits,to the friendly and pro... Ver mais

Avaliado com 5 de um total de 5 estrelas

We'd actually been to a few companies before who'd offered various offers and special deals. It was all very convoluted and all at inflated prices with hidden extras. However it was only at Mister... Ver mais

Detalhes da empresa

  1. Loja de utensílios de cozinha

Informação fornecida por fontes externas variadas

Low cost uk supplier of quality granite worktops and granite kitchen worktops to trade and public. Granite worktop for your kitchen.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

192 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,9

Todas as avaliações

(192)

2 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Brilliant service, Highly recommend 👌🏼

Brilliant service!
We were planning our kitchen for 2 years in total with covid hitting and delaying everything!!
We visited the showroom 2 years ago and found our worktop! Megan has been a great help along the way.
We had our worktops fitted by Cris and Nic this week and it doesn’t feel like our house any more! It feels like a show house kitchen!
I would highly recommend mister marble and the whole team who we have have been in contact with have been happy to help and great. They turned up at the times they said when taking out the survey and fitting the worktops which means a lot to us.
Some companies can be quite pushy with what they feel you should have but there was none of this with the Mister Marble team.
Thanks 😊 👍🏻

14 de outubro de 2021
Avaliação não solicitada
logotipo da Mistermarble

Resposta da Mistermarble

Thank you Naomi, we have a hassle free policy as we believe the customer knows what they want. We do not pressure anyone into buying. Thank you so much for your kind words and custom.

Avaliado com 5 de um total de 5 estrelas

Absolutely stunning Calcutta quartz

Kirsty at Mister marble was super helpful when we visited the showroom to choose our quartz. It really helps when you see it in a large piece, so much easier to visualise in your own kitchen. The whole process was seamless but the biggest plus for us was the 2 fitters Gavin and Scott - we are actually blown away by their precise cutting and the perfect bookend match of the vein running through the Calcutta quartz! They were so meticulous in their work and did an utterly stunning job. Can’t big up these two amazing stone masons enough. It’s all down to the installation ;)
Massive thank you mister marble and GAVIN AND SCOTT!

13 de outubro de 2021
Avaliação não solicitada
logotipo da Mistermarble

Resposta da Mistermarble

Thank you for your kind words Vicci. We are so pleased everything looks amazing.

Avaliado com 5 de um total de 5 estrelas

From the moment we walked into the…

From the moment we walked into the showroom to our fitting Mistermarble were both reliable and professional. We had our new worktops within a week of the measurements being taken. The worktop is amazing and we could not be happier. Thank you so much for making our experience so positive.

13 de outubro de 2021
Avaliação não solicitada
logotipo da Mistermarble

Resposta da Mistermarble

Thank you Sam its much appreciated.

Avaliado com 5 de um total de 5 estrelas

Pure White Quartz

I have chosen MisterMarble after one of my friend has recommended. Got fitted 3 pieces of Pure White Quartz worktop for our new large kitchen. Team in Aylesbury are very helpful and customer oriented. Product quality is excellent. I got a good deal in terms of price. It was a good decision to go for solid worktop with a little bit extra money. Fitters arrived in time, they called me on the way informing exact time they will come. One of the wall was little bit curved, It has been difficult for the guys to fit the worktop but they did a great job, carefully adjusted the piece and fitted properly. Overall my experience with MisterMarble is exceptional. Thanks to the team for quality job they did. I highly recommend them.

12 de outubro de 2021
Avaliação não solicitada
logotipo da Mistermarble

Resposta da Mistermarble

Thank you Mr Derell. Quartz worktops do cost a little more than laminate but the results are spectacular when you compare the 2 . We are so pleased you love them.

Avaliado com 5 de um total de 5 estrelas

Good Quality with Warm Fuzzy Customer Service

It’s not hard is it? Doing something you say you are going to do. But how many times are we frustrated as customers by service? I dealt with Stacey at the Telford branch originally via the chat function online. The sample came within a day or two. The booking for the survey and installation was made quickly afterwards. I got confirmation phone calls a few days before each visit. The work was carried out perfectly by a team who turned up on time, created no mess and were friendly and approachable. The experience made me scratch my head why other companies can’t deliver these standards.

25 de setembro de 2021
Avaliação não solicitada
logotipo da Mistermarble

Resposta da Mistermarble

We try to make it simple Jon . Thank you for your kind words.

Avaliado com 4 de um total de 5 estrelas

Recently had a quart worktop fitted on…

Recently had a quart worktop fitted on my kitchen island . Fantastic product , fantastic fitting, fantastic customer service . 100%
Recommend this company . Thankyou so much it is beautiful 👍😀

24 de agosto de 2021
Avaliação não solicitada
logotipo da Mistermarble

Resposta da Mistermarble

Thank you for your kind words Caroline.

Avaliado com 5 de um total de 5 estrelas

So thrilled we were recommended Mister…

So thrilled we were recommended Mister marble. From the measuring to the fitting 2 days later, the service & professionalism was beyond comparison. Didn't feel rushed or pressured and all aspects of decisions were explained clearly
No hidden costs, in fact, following discussion and advice, the job cost less than the estimate!!!! Helpful & pleasant staff, from phones to fitters. Will happily recommend and will definately use mister marble again!!!!

1 de agosto de 2021
Avaliação não solicitada
logotipo da Mistermarble

Resposta da Mistermarble

Hi Pam, thank you for your review, we try really hard to fit our worktops as soon as possible as we realize how important it is to get your kitchen up and running.

Avaliado com 5 de um total de 5 estrelas

Highly recommended!

I absolutely love our new granite worktops. It was a big decision for us and the service and care we received supported us all the way, from selecting a colour right through to installation. Everyone was so helpful, efficient and thorough. The fitting team were so careful to minimise disruption and cleaned along the way. It looks amazing and I am most grateful to you all.

24 de julho de 2021
Avaliação não solicitada
logotipo da Mistermarble

Resposta da Mistermarble

We are so pleased you love your worktops , all the team would like to thank you for your review and custom.

Avaliado com 5 de um total de 5 estrelas

We had a great experience getting our…

We had a great experience getting our quartz worktops arranged, delivered and fitted. The staff at the headquarters were super helpful, always on the other end of the phone or email. Our fitters Gavin & Scott did a fantastic job, and dealt with a slight error in the survey with ease and efficiency. Very happy with the overall fit and finish of the worktops and wouldn't hesitate to go to Mistermarble again.

19 de julho de 2021
Avaliação não solicitada
logotipo da Mistermarble

Resposta da Mistermarble

Thank you Thomas for your custom, our fitters really do like to go the extra mile to ensure your worktops look spot on. Any problems please dont hesitate to give us a call.

Avaliado com 5 de um total de 5 estrelas

Amazing!

Amazing!! First class service and attention to detail from Gavin and Scott - the absolutely fab fitters. Helpfulness all the way from start to finish from Kirsty and Stacey in the office to Gavin and Scott. Very happy :)

9 de julho de 2021
Avaliação não solicitada
logotipo da Mistermarble

Resposta da Mistermarble

Thank you Malcolm , all the team do their very best to make the process as easy as possible for all our customers.

Avaliado com 5 de um total de 5 estrelas

Exceptional From start to finish

From start to finish, Stacey&Kirsty at Mistermarble were fantastic. Extremely helpful and caring. Once the order was placed it was just over a week before the fitters, Gavin and Scott were fitting my chosen worktops., exceptional all round service. Thank you all

7 de julho de 2021
Avaliação não solicitada
logotipo da Mistermarble

Resposta da Mistermarble

Thank you for your kind words Malcolm , we try our best for all our customers and would like to thank you for your business.

Avaliado com 5 de um total de 5 estrelas

11 out of 10

Absolutely Delighted with our white quartz worktops. We dealt with the Telford branch, Stacey and Kirsty. they were fabulous!! We received excellent customer service from start to finish. the fitting went like a dream.
these guys are the best...
I would highly recommend this company for quality and price. Thank you Mr Marble

7 de julho de 2021
Avaliação não solicitada
logotipo da Mistermarble

Resposta da Mistermarble

Thanks Dawn for your review, we try to make sure our prices are very competetive and our fitters really do go the extra mile to make sure everything looks fantastic.

Avaliado com 5 de um total de 5 estrelas

Delighted!

We are delighted with our new quartz worktops! Stacey and Kirsty at the Telford office were helpful and informative, guiding and advising us on our choice plus giving a clear quote. Gavin and Scott carried out the site survey efficiently and accurately then returned a few days later to instal our tops professionally, with no fuss or drama. Would highly recommend Mistermarble.

6 de julho de 2021
Avaliação não solicitada
logotipo da Mistermarble

Resposta da Mistermarble

Thank you so much Deborah.

Avaliado com 5 de um total de 5 estrelas

Fabulous company

From start to finish the service received from Mister marble was flawless. The sales team were friendly, informative and easy to get hold of. I was able to ask any questions and they kept me up to date on any amendments that I needed.
On installation day the fitters were there when they said they were going to be, professional and efficient. They listened to my questions and gave me tips on how to look after my new worktops.
After having a complete refit with lots of different tradesman for various jobs, I can honestly say the team at Mister Marble were the best to deal with and were the only part of my refit to go without a hitch.
The worktops themselves look amazing. Really finish my kitchen off and so many people have commented on the quality. And the price was brilliant compared to other companies.
All in all, I'm really pleased with this company and would highly recommend if you are looking to change your worktops.

26 de maio de 2021
Avaliação não solicitada
logotipo da Mistermarble

Resposta da Mistermarble

We really appreciate your review Yolanda and are pleased you love your worktops.

Avaliado com 5 de um total de 5 estrelas

10/10

Amazing service from Mistermarble from start to finish. The sales girls are lovely and friendly, I liked that all prices were standard and everyone is paying the same for the same product no matter what car you drive or how much money they think they can make. The turn around was so quick and they were always at the other end of the phone when my kitchen fitted needed them to ask specific questions to the fitting. The fitters on the day were highly experiences and knew exactly what they were doing which made me feel so confident. The finish is amazing and would recommend this company to anyone!

26 de abril de 2021
Avaliação não solicitada
logotipo da Mistermarble

Resposta da Mistermarble

Thank you so much Lydia from all the team.

Avaliado com 5 de um total de 5 estrelas

Absolutely love my blizzard quartz 30m…

Absolutely love my blizzard quartz 30m in my kitchen and utility room, just enough sparkle not to be tacky. Couldn't fault the service from office staff to the 2 hard working guys who installed it. It's my little piece of luxury in my old age. Thank you I'm a lucky lady

24 de abril de 2021
Avaliação não solicitada
logotipo da Mistermarble

Resposta da Mistermarble

Thank you so much Marie , a little bit of sparkle goes a really long way and we are really LUCKY to have had you as a customer.

Avaliado com 5 de um total de 5 estrelas

Excellent service from mister marble to…

Excellent service from mister marble to office staff and installers beautifull job and the price very fair for the quartz worktops excellent company to deal with.

23 de abril de 2021
Avaliação não solicitada
logotipo da Mistermarble

Resposta da Mistermarble

Thank you Mr Cassidy, we pride ourselves on our fair prices and beautiful worktops.

Avaliado com 1 de um total de 5 estrelas

Beware quote online and actual quote don't match

I did a quote online and when i spoke to them they said there might be some changes when actual template are done. they reviewed the quote and you expect a few hundred increase but not jumping from £2317.20 incl vat to £4233.60!!! very disappointing

21 de abril de 2021
Avaliação não solicitada
logotipo da Mistermarble

Resposta da Mistermarble

Hi Thank you for your review. We checked your online estimate and noted that you tried to input an "Island size" into the "Island size" box (the box shows the maximum input size as 1400 mm as the maximum size) the computer dismissed your size (1850 x 1850) because it was outside the parameters (too Big). You then chose a premium range colour with Sales staff at our showroom in Aylesbury this increased the price further. Basically the computer did not recognize the Huge Island size you asked for and does not allow a for premium colour prices .We checked this with you face to face and explained and itemized the differences ( see your email explaining the difference in Price). It is incredibly rare for an Island to be more than 1400 mm wide and its not possible for our estimator to cover all anomalies. We would never intentionally mislead customers and ALWAYS make sure prices are checked by sales staff before final pricing occurs. We hope you can see this was never aimed at intentionally misleading you and would be happy to carry out your installation if you still require us to do so.

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais