Mobility Solutions Avaliações 166

O TrustScore é 4 de um total de 5

4,2

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

James came to our house and discussed our needs arranged 3 possibly solutions and brought them down for my husband to test out. We picked the one we thought most suitable and he left the mobility scoo... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We were very, very satisfied and pleased with the customer service and the attention given by Mobility Solutions. Mark Jupe went out of his way and to great lengths to accommodate the needs and re... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Brilliant customer support and service. I tried contacting my mobility scooter parent company in Holland with no results. I contacted Joanna Gordon here. She helped me find the part I needed, ordered... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

INCOMPLETE & UNSAFE WHEELCHAIR I feel extremely disappointed and really quite angry with the disgusting service provided by Mobility Solutions from Glasgow. We were given a courtesy wheelchair... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Fornecedor de equipamentos para mobilidade
  2. Fornecedor de Equipamentos para Deficientes
  3. Aluguel de cadeiras de roda

Escrito pela empresa

As one of the UK’s leading specialists in assessed mobility products, we proudly support customers nationwide with high‑quality, reliable solutions from trusted manufacturers. As a Motability‑approved and trusted service provider, we’re committed to delivering expert guidance and exceptional customer care across the whole of the UK. We offer a comprehensive range of mobility products, including mobility scooters, manual wheelchairs, powered wheelchairs, and rollators, as well as adjustable beds and rise and recline chairs. Every item in our range is carefully selected for comfort, durability and long‑term independence. Our goal is to ensure every customer receives the right mobility product for their needs. We provide clear information, personalised assessments and ongoing support, helping individuals and families make confident, informed choices that improve daily life and enhance independence

Free Home Demonstration

Escrito pela empresa

Mobility Solutions is one of the UK’s leading mobility specialists and a trusted expert in providing top-quality mobility and rehabilitation products for disabled individuals, those with restricted movement and the elderly. We offer a carefully selected range of assessed mobility products from leading manufacturers, all with a free home demonstration.

Our Guarntee

12-Month At Home Warranty

12-Month At Home Warranty
When you make a powered product purchase, you’ll benefit from our aftercare service which includes a 12-month at-home manufacturer’s warranty and our ongoing service and support. You’ll receive a contact number to use in the event of a warranty claim. Full details of this will be given at the time of purchase and our support team will visit you at home to undertake any necessary repairs covered under the warranty guarantee. Note, damage, wear and tear or misuse are not covered under the warranty guarantee and are chargeable. After the 12 months at-home warranty has expired, Mobility Solutions are still dedicated to supporting you with any other issues that may arise during the life span of your product. Please do contact us and we can support you. Callout, labour and parts (if applicable) are chargeable.

Informações de contato

4,2

Muito Bom

O TrustScore é 4 de um total de 5

166 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 semana

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Avaliado com 5 de um total de 5 estrelas

Ordered equipment for my mother in law

Ordered equipment for my mother in law. Very efficient service

7 de março de 2022
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Resposta da Mobility Solutions

Hi Yvonne, thanks very much this great review and your lovely comments. Please do let us know if we can help again in the future. Thanks, Mobility Solutions

Avaliado com 5 de um total de 5 estrelas

Feet swelling so got these as they are wide fitting

I got some boots as my feet have started to swell and as I am disabled with carers having to dress me I was really struggling having them put my shoes on. These boots are very roomy and appear to be comfortable but not walked in them yet so time will tell. I went a half size bigger than normal so I can put thicker socks on with them.

21 de fevereiro de 2022
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Resposta da Mobility Solutions

Hi Karen, thanks very much this great review and your lovely comments. Please do let us know if we can help again in the future. Thanks, Mobility Solutions

Avaliado com 5 de um total de 5 estrelas

Great product and really easy ordering…

Great product and really easy ordering and delivery process.

15 de fevereiro de 2022
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Resposta da Mobility Solutions

Hi, thanks very much this great review and your lovely comments. Please do let us know if we can help again in the future. Thanks, Mobility Solutions

Avaliado com 4 de um total de 5 estrelas

What happened to the sole, man?

I'll give you 4 stars, because there's no 3.5. Unless you have time to read all the sales blurb on the home page of Mobility Solutions website, you are not informed that ALL the shoes are "E", wide fitting. There's no choice for a non-wide fit when you order. However, here's my experience: Good Point; Shoes arrived, in a nice box, two days earlier than informed, so was happy about that. Bad point; The company did not have the colour I ordered in stock so settled (due to time constraints - it was my mother's birthday, and I was buying her a "dressy" shoe) on the "alternative" colour. The "alternative" colour had a ghastly white sole, which was not the description on the catalogue. However, my mother seemed to like them, so you've been redeemed.

12 de fevereiro de 2022
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Resposta da Mobility Solutions

Hi Stephan

Thank you for your review, we really appreciate the feedback as it allows us to improve our services. Your comments about the sizing information have been passed to our marketing team, who are always looking to improve customer experience on our website. I’m sorry on this occasion we were not able to provide the original shoes you ordered, I understand how frustrating that can be. Like many businesses at the moment, we’re facing some supply issues so stock levels can change quickly. I’m really glad to hear that your mum liked the replacement shoes and we hope that she had a lovely birthday.

Thanks, Mobility Solutions

Avaliado com 5 de um total de 5 estrelas

Excellent customer service

Excellent customer service. Quick and easy site to use.

1 de fevereiro de 2022
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Resposta da Mobility Solutions

Hi, thanks very much this great review and your lovely comments. Please do let us know if we can help again in the future. Thanks, Mobility Solutions

Avaliado com 5 de um total de 5 estrelas

Excellent product d/l spot on great…

Excellent product d/l spot on great service 👍👍

31 de janeiro de 2022
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Resposta da Mobility Solutions

Hi, thanks very much this great review and your lovely comments. Please do let us know if we can help again in the future. Thanks, Mobility Solutions

Avaliado com 4 de um total de 5 estrelas

Prompt replies to emails.

25 de janeiro de 2022
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Resposta da Mobility Solutions

Hi Jill, thanks very much this great review. Please do let us know if we can help again in the future. Thanks, Mobility Solutions

Avaliado com 5 de um total de 5 estrelas

Efficient friendly service.

Very impressed with the service from Mobility Solutions. I ordered slippers for my mum who has fallen more frequently recently and it was felt that slippers with a more stable sole would be beneficial. I found a good range to choose from and ordered. I was then contacted to say that the ones I had chosen were no longer available but another very similar pair was offered. I settled for those and they arrived quickly and the refund (2nd choice were cheaper) was quickly paid into my account. excellent friendly efficient service.

24 de janeiro de 2022
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Resposta da Mobility Solutions

Hi, thanks very much this great review and your lovely comments. Please do let us know if we can help again in the future. Thanks, Mobility Solutions

Avaliado com 5 de um total de 5 estrelas

Very good company to deal with

Very good company to deal with, dealt with my return with no hassle.
Prompt delivery, easy to find their phone number and speak to them. I have no problem recommending this company.

24 de janeiro de 2022
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Resposta da Mobility Solutions

Hi, thanks very much this great review and your lovely comments. Please do let us know if we can help again in the future. Thanks, Mobility Solutions

Avaliado com 5 de um total de 5 estrelas

Order promptly attended to

Order promptly attended to. Delivery by Royal Mail quicker than I expected. Product ideal for purposes.

24 de janeiro de 2022
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Resposta da Mobility Solutions

Hi, thanks very much this great review and your lovely comments. Please do let us know if we can help again in the future. Thanks, Mobility Solutions

Avaliado com 5 de um total de 5 estrelas

Very good service

Very good service. Good quality mattress protector. Fits motorised bed mattress well.

24 de janeiro de 2022
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Resposta da Mobility Solutions

Hi Beverley, thanks very much this great review and your lovely comments. Please do let us know if we can help again in the future. Thanks, Mobility Solutions

Avaliado com 3 de um total de 5 estrelas

Sadly lost 1part of my order & had no…

Sadly lost 1part of my order & had no more stock 😩😩😩👎👎👎👎

24 de janeiro de 2022
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Resposta da Mobility Solutions

Hi Garry, really sorry to hear you’ve had issues with your order. I’ve checked our system and your order was sent direct from our supplier. On their system it looks like the order was completed, so we’ll need to investigate this with them. Could you send us an email to info@mobilitysolutions.co.uk with your order reference number and some details about the missing items please? Thanks, Mobility Solutions

Avaliado com 5 de um total de 5 estrelas

Fabulous customer service

Fabulous customer service, went the extra mile

18 de janeiro de 2022
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Resposta da Mobility Solutions

Hi Jacqueline, thanks very much this great review. Please do let us know if we can help again in the future. Thanks, Mobility Solutions

Avaliado com 5 de um total de 5 estrelas

Great site

Great site. My order was here in no time.

17 de janeiro de 2022
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Resposta da Mobility Solutions

Hi Robert, thanks very much this great review. Please do let us know if we can help again in the future. Thanks, Mobility Solutions

Avaliado com 5 de um total de 5 estrelas

Wonderful product

Wonderful product - I bought these for my 89 year old mum after she had had a fall and fractured her hip. These non-slip, cosy, warm and safe slippers have been just perfect - she doesn't take them off all day!

17 de janeiro de 2022
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Resposta da Mobility Solutions

Hi Tracy, thanks very much this great review and your lovely comments. Please do let us know if we can help again in the future. Thanks, Mobility Solutions

Avaliado com 4 de um total de 5 estrelas

very reliable and honest supplier of my…

very reliable and honest supplier of my wifes prorider scooter,salesman sent item next day delivery,had problems with the delivery company,had a shortage of drivers got it aweek late but are very happy with it ,thankyou mobililty solutions,salesman bent overbackwards to help.

1 de outubro de 2021
Avaliação não solicitada
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Resposta da Mobility Solutions

Hi Ian, thanks very much this great review and your lovely comments. Please do let us know if we can help again in the future. Thanks, Mobility Solutions

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