Delivered the day promised which is important when fitting windows! They also picked up a mistake I had made on the order which would have meant a window being delivered instead of the pane I wanted.... Ver mais
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Veja o que dizem as avaliações
Arrived in good condition and specced exactly as requested. All measurements within 1-2mm. Wpild absolutely use again. Remember if buying a large composite door, they are incredibly heavy and the d... Ver mais
I have now had my French doors for several months and I am just as pleased with them now as I was to begin with. In my opinion, the ordering process, service, quality and installation cannot be fault... Ver mais
Great quality French doors and again great quality Composite Front door. Really good service, kept up to date regarding delivery. Customer service has been good when I've needed to ring.
Detalhes da empresa
- Fornecedor de janelas de PVC
- também em
- Fornecedor de janelas
- Fornecedor de Portas
- Serviço de instalação de janelas
Escrito pela empresa
Modern UPVC Windows is the online division of Burbage Custom Windows Ltd, a well-established window & door manufacturer based in Leicestershire. For over 30 years we have specialised in providing high quality windows and doors to thousands of customers across the UK. Our website enables you to obtain a price for your windows & doors quickly and easily. Unlike many other websites, there is no need to provide personal information or to wait for a call back. Once you have your instant price, you can order online (we deliver to most of the UK), or you can collect from us. We own a state of the art purpose built factory with advanced machinery and production techniques to ensure the highest quality. We mostly use our own fleet of transport vehicles to ensure your order is handled with care and arrives as quickly as possible. You are most welcome to visit our showroom near Leicester to get a feel of our high quality products before ordering.
Informações de contato
Unit J Tungsten Park, Maple Drive, LE10 3BE, Hinckley, Reino Unido
- 01455 639739
- info@modernupvcwindows.co.uk
- www.modernupvcwindows.co.uk
4,6
Excelente
562 avaliações
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Respondeu a 90% das avaliações negativas
Normalmente responde dentro de 2 semanas
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Quick and no nonsense service
Quick and no nonsense service. Thank you very much!
9 de outubro de 2026
Normally good but this delivery an item…
Normally good but this delivery an item was damaged. New section (seal) was due to be delivered 2 days after the original delivery but never turned up. Now I’m left with a huge hole in my house waiting for an answer on when the section will be delivered
8 de outubro de 2026
Easy to configure and order.
Easy website to input measument and order style and fitting etc. Windows came in a month from their own delivery van. Fitted and look great.
3 de setembro de 2026
I’ve made several purchases
I’ve made several purchases, not only have the products been of excellent quality, but in addition, after sales service couldn’t have been better. I would highly recommend this company, and will most certainly be purchasing from them in the future.
8 de outubro de 2026
Avaliação não solicitada
Stroppy Delivery Driver Dumped My Windows In The Street
MW153694
The delivery driver, with a huge attitude problem, flatly refused to deliver three small windows, to the garden next to my front door, which was a very short walk from the van, and expected me, a 72 year old man with a dodgy knee, to carry everything in for him. He insisted that the delivery was only to the kerbside outside my home, there is no mention of this fact on their website only "assistance is required". Despite phoning up to complain to the dispatch manager, my windows were left propped up against a neighbours fence 20 metres away in the street from my front gate.
The heaviest window frame weighed 12Kg and the heaviest window pane weighed 18Kg.
To put this into perspective, two weeks ago I had a delivery from Wickes of three 1.2mx2.4m sheets of plasterboard each weighing 24Kg, far heavier and more cumbersome than any of the windows. The delivery guy took the sheets off the van and brought them to my front door without me even asking. The service (or lack of) I have received today from Modern UPVC Windows is the worst I have ever encountered in my entire life, I'm amazed they've managed to stay in business.
6 de outubro de 2026
Avaliação não solicitada
Resposta da Modern UPVC Windows
Hello Robert,
We are sorry to read this review, but we feel it is important to clarify what happened and the delivery arrangements communicated prior to delivery.
Our delivery information, which is included in our email communications, clearly states:
“Our driver will park as close as possible to your premises but it will be your responsibility to ensure the goods are moved safely to your property. However, we will be as helpful as possible.”
On this occasion, our driver did not “flatly refuse” to assist. He offered to help carry the windows with you, in accordance with the above, but you were unwilling to assist with moving them. Unfortunately, our drivers cannot be expected to carry customers’ windows from the vehicle to the property entirely on their own.
We appreciate the comparison you have made with a delivery from another retailer, but different companies operate different delivery services and policies. Our delivery arrangements are communicated in advance specifically so that customers can ensure appropriate assistance is available when their order arrives.
We are disappointed that you felt the service warranted a one-star review, but we do not believe it is fair to say that our driver simply refused to deliver your windows. Assistance was offered; what he could not agree to was moving all of the windows to your property without any assistance from you.
We are always happy to review genuine concerns about the conduct of our staff, but equally we have a responsibility to ensure that our drivers handle large and potentially heavy products safely.
Kind Regards
Modern UPVC Windows.
Great product
Great product, delivered with care, exactly as ordered. Would certainly use again. Thank you
14 de setembro de 2026
Resposta da Modern UPVC Windows
Hi Andy,
Thank you so much for your 5-star review! We’re delighted to hear you had such a positive experience with us. We really appreciate your feedback and support.
Kind Regards
Modern UPVC Windows
Great quality windows
Hi , I would like to thank you for the great service and quality of the windows .
The delivery is excellent and the information provided is first class.
22 de setembro de 2026
Avaliação não solicitada
Resposta da Modern UPVC Windows
Hi John,
We’re so pleased to hear you had a great experience with our team. Thank you for taking the time to leave us such a lovely 5-star review!
Kind Regards
Modern UPVC Windows
Once again the order went smoothly and…
Once again the order went smoothly and delivered on time at a great price,
and my sliding doors look fantastic installed
Well done all at Modern doors and windows.
9 de setembro de 2026
Resposta da Modern UPVC Windows
Hi Andrie,
We’re delighted to hear that you’re pleased with your experience. Thank you for your lovely feedback and for choosing Modern UPVC Windows!
Kind Regards
Modern UPVC Windows
Replacement glass for original order…
Replacement glass for original order delivered, made sure to inspect thoroughly this time, all ok. Placed glass flat on a table and applied a frosted privacy film to inside surface. Picked up the item to carry to window frame for installation and the outside pane cracked under it's own weight. Seems to be no structural rigidity in the spacers allowing too much flex.
20 de setembro de 2026
Resposta da Modern UPVC Windows
Good Afternoon Graham,
Thank you for your review. We’re pleased to hear that the replacement glass was thoroughly inspected on delivery and found to be in good condition.
As you have confirmed, the glass was intact when received and unfortunately cracked after delivery, following the application of privacy film and while the unit was being handled prior to installation.
Insulated glass units do require careful handling before they are installed and fully supported within the frame. The spacer system is designed to separate and seal the panes of glass and is not intended to provide structural rigidity to an uninstalled unit.
We’re sorry that the glass has subsequently become damaged, but as the replacement was supplied and received in good condition, damage occurring during subsequent handling or installation would unfortunately be outside of our control.
Kind Regards
Modern UPVC Windows
The windows are great
The windows are great. Slight mix up on the delivery, but was sorted quickly
19 de agosto de 2026
Resposta da Modern UPVC Windows
Good Afternoon Rod,
Thank you for the fantastic review! It’s great to hear that you’re happy with both our service and the finished result. We really appreciate you choosing us.
Kind Regards
Modern UPVC Windows
Great customer support sorted an issue…
Great customer support sorted an issue with no hassle. Good quality and delivered on time. Will use again
3 de setembro de 2026
Resposta da Modern UPVC Windows
Hi Nigel,
Thank you for the 5 stars! Customer satisfaction means a great deal to us, so it’s wonderful to hear that you had such a positive experience. We hope you enjoy your new windows and doors for many years to come!
Kind Regards
Modern UPVC Windows
Windows are very good and bi-fold doors…
Windows are very good and bi-fold doors excellent product and function plus easy to fit. Delivery was a little on the slow side for my liking and one of door glass panels was sea chef. It was replaced within about a week but failed to arrive on promised day which caused fitting issues. Also a pair of sill end caps were missing, they arrived a week later. Overall very good but because of issues four stars. I would recommend this company and use again.
11 de setembro de 2026
Resposta da Modern UPVC Windows
Good Afternoon Mr Newell,
Thank you for taking the time to review us, I am sorry to hear there were a couple of hiccups but it sounds like our team resolved these quickly for you. We hope to see you again.
Kind Regards
Modern UPVC Windows.
Resposta da Modern UPVC Windows
Hi Aaron,
Thank you very much for your 5* review!
Kind Regards
Modern UPVC Windows
Great quality products
Great quality products, delivery schedules adhered to, with information via email , text and voice call.
21 de agosto de 2026
Resposta da Modern UPVC Windows
Hi Anthony,
Thank you for the 5 stars! Customer satisfaction means a great deal to us, so it’s wonderful to hear that you had such a positive experience. We hope you enjoy your new windows and doors for many years to come!
Kind Regards
Modern UPVC Windows
Great product with speedy delivery and…
Great product with speedy delivery and friendly delivery driver. Quality of frames and glass is top notch
11 de agosto de 2026
Resposta da Modern UPVC Windows
Hi Andre,
Thank you for the fantastic review! It’s great to hear that you’re happy with both our service and the finished result. We really appreciate you choosing us.
Kind Regards
Modern UPVC Windows
great door,going to make my house a lot…
great door,going to make my house a lot warmer
16 de setembro de 2026
Resposta da Modern UPVC Windows
Hello Steven,
Thank you for taking the time to share your experience. It’s always fantastic to hear from happy customers, and we really appreciate your 5-star review!
Kind Regards
Modern UPVC Windows
Simple no fuss process
Simple no fuss process. Design yourself for what you need. Arrived exactly on time. We'll be using again.
11 de setembro de 2026
Resposta da Modern UPVC Windows
Hello James,
Thank you so much for your 5-star review! We’re delighted to hear you had such a positive experience with us. We really appreciate your feedback and support.
Kind Regards
Modern UPVC Windows
Used them twice now and been very happy…
Used them twice now and been very happy with the product, delivery and price.
17 de agosto de 2026
Resposta da Modern UPVC Windows
Hi Jenny,
Many thanks for your 5* review, and return custom. We really appreciate it!
Kind Regards
Modern UPVC Windows
Needed a nudge but got there in the end.
3 de setembro de 2026
Resposta da Modern UPVC Windows
Hi Christine,
Thank you for your 5* review, we do appreciate it.
Kind Regards
Modern UPVC Windows
Resposta da Modern UPVC Windows
Hello Shaun,
Thank you for taking the time to share your experience. It’s always fantastic to hear from happy customers, and we really appreciate your 5-star review!
Kind Regards
Modern UPVC Windows
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