Delivered the day promised which is important when fitting windows! They also picked up a mistake I had made on the order which would have meant a window being delivered instead of the pane I wanted.... Ver mais
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Veja o que dizem as avaliações
Good measuring assistance, very good communication and quick turnaround with order. Window arrived and good brand that I recognised, very pleased with the quality of the window. Have had UPVC installe... Ver mais
Arrived in good condition and specced exactly as requested. All measurements within 1-2mm. Wpild absolutely use again. Remember if buying a large composite door, they are incredibly heavy and the d... Ver mais
A empresa respondeu
I have now had my French doors for several months and I am just as pleased with them now as I was to begin with. In my opinion, the ordering process, service, quality and installation cannot be fault... Ver mais
A empresa respondeu
Detalhes da empresa
- Fornecedor de janelas de PVC
- também em
- Fornecedor de janelas
- Fornecedor de Portas
- Serviço de instalação de janelas
Escrito pela empresa
Modern UPVC Windows is the online division of Burbage Custom Windows Ltd, a well-established window & door manufacturer based in Leicestershire. For over 30 years we have specialised in providing high quality windows and doors to thousands of customers across the UK. Our website enables you to obtain a price for your windows & doors quickly and easily. Unlike many other websites, there is no need to provide personal information or to wait for a call back. Once you have your instant price, you can order online (we deliver to most of the UK), or you can collect from us. We own a state of the art purpose built factory with advanced machinery and production techniques to ensure the highest quality. We mostly use our own fleet of transport vehicles to ensure your order is handled with care and arrives as quickly as possible. You are most welcome to visit our showroom near Leicester to get a feel of our high quality products before ordering.
Informações de contato
Unit J Tungsten Park, Maple Drive, LE10 3BE, Hinckley, Reino Unido
- 01455 639739
- info@modernupvcwindows.co.uk
- www.modernupvcwindows.co.uk
4,6
Excelente
583 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 75% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
So far so good
So far so good. Windows and the door arrived on time and the spec looks pretty good. I messed up the ordering slightly and didn't get matching handles, but that's on me. I've fitted one window and it looks good. At the moment I'd highly recommend.
11 de setembro de 2026
Resposta da Modern UPVC Windows
Hello James,
Thank you for reviewing us so highly, If you need some matching handles sending, just drop us an email to info@modernupvcwindows.co.uk and we will be happy to help.
Kind Regards
Modern UPVC Windows
Very good service
Very good service, price and delivery.
I was unsure about placing an online order for such a product but it was easy and with a quick phone call to confirm everything it was an easy process. Emails and messages were received to keep me updated. Items arrived on the given date along with the delivery driver calling me.
The product was superb. No damage or anything.
Overall a superb service.
Highly recommended.
9 de setembro de 2026
Resposta da Modern UPVC Windows
Good Afternoon,
Thank you for the 5 stars! Customer satisfaction means a great deal to us, so it’s wonderful to hear that you had such a positive experience. We hope you enjoy your new windows and doors for many years to come!
Kind Regards
Modern UPVC Windows
Excellent good quality good delivery…
Excellent good quality good delivery times
10 de setembro de 2026
Resposta da Modern UPVC Windows
Hi Paul,
Thank you for leaving us your 5* review, we do really appreciate it!
Kind Regards
Modern UPVC Windows
great service everything fitted just…
great service everything fitted just right no problems would definitely use again
3 de setembro de 2026
Resposta da Modern UPVC Windows
Hi Ian,
Thank you for such wonderful feedback! We’ll be sure to pass your kind comments on to the team. We really appreciate your recommendation and 5-star rating.
Kind Regards
Modern UPVC Windows
Easy to order.
Easy to order.
quick delivery.
Completive prices.
Excellent quality.
7 de setembro de 2026
Resposta da Modern UPVC Windows
Hi Nicholas,
Thank you so much for your 5-star review! We’re delighted to hear you had such a positive experience with us. We really appreciate your feedback and support.
Kind Regards
Modern UPVC Windows
Very good service would highly recommend
7 de setembro de 2026
Resposta da Modern UPVC Windows
Hi Haydn,
Thank you very much for your recommendation!
Kind Regards
Modern UPVC Windows
I always use this company when doing…
I always use this company when doing myself. Great website easy to do. Very good on the phone . Cheep delivery.
Good quality windows great choice.
8 de setembro de 2026
Avaliação não solicitada
Resposta da Modern UPVC Windows
Good Afternoon David,
Thank you for taking the time to share your experience. It’s always fantastic to hear from happy customers, and we really appreciate your 5-star review!
Kind Regards
Modern UPVC Windows
Quality Service
Easy to use website with visual display of what you are ordering. Excellent customer service. Highly recommend.
8 de setembro de 2026
Avaliação não solicitada
Resposta da Modern UPVC Windows
Good Afternoon Carl,
Thank you for the brilliant review! We’re really pleased you had a great experience with us
Kind Regards
Modern UPVC Windows
Reasonably priced with excellent quality.
Reasonably priced with excellent quality windows and doors. Great selection of finishes. I had a self built pagoda which we decided to glaze after 10 years.
Unfortunately it was never meant to have windows and I had great difficulty in trying to source windows I could use. Being able to measure and obtain custom made panels, windows and doors made the job a lot easier.
The result is fantastic. Well worth the money.
30 de julho de 2026
Avaliação não solicitada
Resposta da Modern UPVC Windows
Hi Michael,
Thank you so much for the 5-star review! We really appreciate your kind words and are delighted you’re happy with everything.
Kind Regards
Modern UPVC Windows
After sales service, if there's a problem
I've made 2 purchases with Modern Upvc windows.
First £1780 for a door and 2 windows in anthracite grey for our new porch. This order was fine.
Second order was £2160 for French doors and windows for our new loft conversion.
Windows are fine but we had an issue with the French doors requiring my builder to spend quite a bit of time problem solving and then rectifying the problem.
Lots of emails and phone calls to discuss this.
"you should've checked the doors and windows before fitting them so we could return the faulty item"
This is not realistically possible as the problem was subtle and only apparent once in situ.
I have been offered money back BUT only as a discount off a future order.
I feel I should've been offered money back as a partial refund for my builders time, which I have had to obviously pay for and which took my builder away from progressing with the loft conversion.
I feel after sales customer service could've been better.
I had planned on buying more windows but I might've wanted to shop around for them and now I feel I have to buy from these guys now to realise the costs I have incurred, through no fault of my own.
So I would recommend asking before you buy, what is the situation if the goods you receive are faulty ?
9 de julho de 2026
Avaliação não solicitada
Resposta da Modern UPVC Windows
Hi Bart,
Thank you for taking the time to leave your feedback, and we’re pleased to hear that your first order with us went smoothly and that you’re happy with the windows supplied on your second order.
We’re sorry that you experienced an issue with the French doors and appreciate the frustration and inconvenience this caused. As a supply-only company, our terms and conditions ask that all products are fully checked before installation and that any suspected faults are reported to us prior to fitting. This is because, while we can investigate and resolve issues with the products we supply, unfortunately we’re unable to contribute towards third-party fitting or remedial labour costs. It is also very tricky to resolve issues once items are fitted.
We do appreciate that some issues can be more difficult to identify than others, and we’re sorry that you feel our after-sales service could have been better on this occasion. We did want to recognise the inconvenience caused, which is why a goodwill discount towards a future order was offered.
We appreciate both your previous orders and your honest feedback, and we hope the completed loft conversion looks fantastic.
Kind Regards
Modern UPVC Windows
An excellent company
An excellent company. Easy to order the product. A very competitive price. Great communication regarding delivery. The delivery arrived exactly on time and the men were very helpful with the unloading.
We will definitely use this company again.
21 de agosto de 2026
Avaliação não solicitada
Resposta da Modern UPVC Windows
Hi Sarah,
Thanks for the lovely feedback! We’ll be sure to pass your comments on to the team.
Kind Regards
Modern UPVC Windows
No quality Assurance
I ordered one window. Original delivery had no opening pane, despite ordered. Glass was for sized for the opening pane. No Quality Assurance - order was not checked before sent out. It would be obvious to anyone order was wrong and inconsistent- parts did not fit together.
On positive side they sent correct window but took a further week.
1 de julho de 2026
Avaliação não solicitada
Resposta da Modern UPVC Windows
Good Afternoon Simon,
Thank you for taking the time to leave your feedback. We’re sorry that your original window arrived incorrectly manufactured, and completely understand your frustration that this wasn’t picked up during our quality checks.
We’re pleased that we were able to get the correct replacement out to you and that you’re happy with the quality of the window itself. We really appreciate your patience while we put things right, and your feedback will be passed on to the team to help us improve our checks going forward.
Thank you again for your order.
Kind Regards
Modern UPVC Windows
What a fantastic company I brought a…
What a fantastic company I brought a front door of them 2 years ago had an issue with the latch stopped working.there customer service was wonderful called them on a Saturday emailed all the details and Tuesday had a reply and new part sent to me and arrived on the Friday.would recommend this company to anyone from when I ordered my front door they kept me informed on delivery which arrived on time and dealt with my problem within days,everyone I spoke or emailed with were polite helpful and quick to resolve my issue
1 de agosto de 2026
Avaliação não solicitada
Resposta da Modern UPVC Windows
Hi Kim,
Thanks so much for the lovely review! We’re really pleased we could get the issue with your door sorted quickly for you. It’s great to hear you’ve been happy with our service both when you originally ordered your door and with our aftercare two years later. We really appreciate the recommendation and your kind words about the team 😊
Kind Regards
Modern UPVC Windows
Great products and responsive customer service
Really happy with my purchase of a new uPVC window and door, ordering was easy once all the measuring is done. Customer support was also great and very quick to respond!
31 de julho de 2026
Avaliação não solicitada
Resposta da Modern UPVC Windows
Hi there,
Thanks for the 5* review! We’re really pleased you’re happy with the service from start to finish.
Kind Regards
Modern UPVC Windows
Top quality products and excellent…
Top quality products and excellent customer service here!
12 de agosto de 2026
Avaliação não solicitada
Resposta da Modern UPVC Windows
Hi Henerson,
Thank you for the 5 stars! We really appreciate it and hope you enjoy your new products.
Kind Regards
Modern UPVC Windows
We have used Modern UPVC Windows…
We have used Modern UPVC Windows several times to replace every window in our house.
We have been very impressed with not only the quality of their windows but also their customer service, in particular Katy Field who has been brilliant.
We can highly recommend this company.
11 de agosto de 2026
Avaliação não solicitada
Resposta da Modern UPVC Windows
Hi Tracey,
Thanks for the fantastic review! We’ll make sure your comments are passed on to the team.
Kind Regards
Modern UPVC Windows
Absolutely fabulous product so happy…
Absolutely fabulous product so happy with the windows and doors After sales equally top quality 10/10 from us
10 de agosto de 2026
Avaliação não solicitada
Resposta da Modern UPVC Windows
Hi Andrew,
Thank you for the fantastic feedback! Customer satisfaction means a great deal to us, so it’s wonderful to hear you had such a positive experience.
Kind Regards
Modern UPVC Windows
Great when I wanted to amend my order…
Great when I wanted to amend my order very polite and courteous and nothing was too much trouble highly recommended thanks
5 de agosto de 2026
Avaliação não solicitada
Resposta da Modern UPVC Windows
Hi Colin,
Thanks so much for the 5 stars! We’re really pleased you had a great experience from start to finish.
Kind Regards
Modern UPVC Windows
Amazing company no drama
12 de junho de 2026
Avaliação não solicitada
Resposta da Modern UPVC Windows
Hi Chris,
Thanks so much for your feedback and 5-star rating. We hope you enjoy your new windows and doors for many years to come!
Kind Regards
Modern UPVC Windows
Excellent service
Very easy ordering process, windows arrived exactly when they said.
Windows are good quality to my untrained eye and were easy to fit.
Customer service was great when I ran out of the glazing packers, they sent out more at no extra cost.
Would certainly use them again
20 de maio de 2026
Avaliação não solicitada
Resposta da Modern UPVC Windows
Hi Jason,
We really appreciate your lovely feedback and 5 stars! Thank you for choosing us — it was a pleasure helping you.
Kind Regards
Modern UPVC Windows
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