The delivery was fast. Love the mini cot as it comes at the smaller size so we can fit it in our bedroom. Good quality. We also added some castor wheels to our cot so we can move it as we... Ver mais
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Veja o que dizem as avaliações
We absolutely love our play pen - the quality is amazing! It’s been an essential since having a baby and also Lego loving older children!
A empresa respondeu
Part of my order ended up being out of stock despite the website saying it could be delivered within two days, and it took a little while to be informed. However, the refund for those items was proces... Ver mais
A empresa respondeu
Emballage un peu léger, les cartons étaient bien amochés mais heureusement pas de dégâts. Finissions ok, pas mal de petits défauts souvent peu visibles donc rien de rédhibitoire. Bien que sans solv... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
In its 14th year of operation, Mokee has become renowned for its expertise in manufacturing high-quality, modern nursery furniture and accessories specifically designed for babies and children. Our beds are exclusively produced in Europe, utilising wood sourced solely from European forests. If you are looking for a Safe & Solid Wooden Cot for your baby, you are at the right place.
Informações de contato
Mokee, SW10 0RJ, London, Reino Unido
- hello@mokee.co.uk
- www.mokee.co.uk
4,4
Excelente
609 avaliações
Respondeu a 80% das avaliações negativas
Normalmente responde dentro de 24 horas
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We absolutely love our play pen
We absolutely love our play pen - the quality is amazing! It’s been an essential since having a baby and also Lego loving older children!
1 de janeiro de 2026
Avaliação não solicitada
Resposta de Mokee
Hi Hollie!
Thank you so much for taking the time to leave such a kind review 🤍
It’s especially lovely to hear it’s working for the whole family, that’s exactly what we hope for when designing our products. Knowing it’s become a useful part of your day means a lot to us.
We really appreciate your support ✨
Vanessa
Mokee Team
Great customer service
The delivery was fast.
Love the mini cot as it comes at the smaller size so we can fit it in our bedroom. Good quality.
We also added some castor wheels to our cot so we can move it as we have limited space.
One screw for the castor wheels was missing but I messaged Mokee straight away. Abdul replied within a day and he arranged for two new screws to be sent out. I was impressed by the very efficient customer service.
23 de março de 2026
Avaliação não solicitada
Resposta de Mokee
Hi,
Thank you so much for your lovely feedback. We’re so pleased to hear the mini cot is a great fit for your space and that everything arrived quickly.
I’m really glad we were able to sort the issue with the wheels for you, and it’s great to know you had a positive experience with our team.
Kind regards,
Vanessa
Mokee Team
Delivery arrived the next day and it…
Delivery arrived the next day and it was so easy to build. I would definitely recommend if you are looking for a premium natural cot :)
24 de março de 2026
Avaliação não solicitada
Resposta de Mokee
Hi Ali,
Thank you so much for your lovely review. We’re really glad everything arrived quickly and that you found it easy to put together. It’s great to hear you’re happy with your cot.
Kind regards,
Vanessa
Mokee Team
Delivery took forever
Delivery took forever. Waited in for several days never arrived on time. Had to chase relentlessly for it. Only offered £20 for days of inconvenience. Would also say it’s a lot of money for the cot. I would say spend the extra £20/30 and get something at a higher price point. It will be a worthwhile spend
18 de março de 2026
Avaliação não solicitada
Resposta de Mokee
Hi Stewart,
Thank you for your feedback, and I’m really sorry to hear about your experience with the delivery and the inconvenience caused.
It looks like your order was placed as a pre-order, which can take longer to arrive. For all of our cots that are in stock, we aim to deliver within 2 working days.
All of our award-winning cots are made from high quality European beechwood, and we take great care in both our products and service, so it’s disappointing to hear this wasn’t reflected in your experience.
Please do reach out to our customer service team so we can look into this further and assist you.
Kind regards,
Vanessa
Mokee Team
Average
Package came in ripped off and did even have the basic protection during the transport. Also the product itself it doesn't worth the price tag.
16 de fevereiro de 2026
Resposta de Mokee
Hi Themis,
Thank you for your honest feedback. We sincerely apologise that the courier did not deliver your order in the condition expected. This is not the experience we want for our customers.
All our cots are made in Europe from solid beechwood and we take great care in the quality of our products, so we’re sorry to hear that the product did not meet your expectations.
We have not received any contact from you yet and would really appreciate the opportunity to look into this further. Please do reach out to our customer service team so we can understand what happened and help resolve the issue for you.
Kind regards,
Mokee Team
Resposta de Mokee
Hi Dominic,
Thank you so much for your lovely feedback. We’re really glad to hear you’re happy with your purchase and the service you received. It truly means a lot to us.
Kind regards,
Vanessa
Mokee Team
Great customer service
Part of my order ended up being out of stock despite the website saying it could be delivered within two days, and it took a little while to be informed. However, the refund for those items was processed without issue. The cot also arrived slightly damaged, but customer service resolved this quickly. Overall, a few hiccups but a good experience, and the cot itself is great.
13 de fevereiro de 2026
Avaliação não solicitada
Resposta de Mokee
Hi Natalie,
Thank you for taking the time to share your feedback. I’m sorry for the initial issues with the stock update and the damage to the cot, but I’m glad our team was able to resolve things quickly for you.
We really appreciate your patience, and it’s lovely to hear that you’re happy with the cot overall.
Kind regards,
Vanessa
Mokee Team
Got the mini cot with wheels and had to return it all
I ordered the mini cot with the wheels. The wheels were not compatible although they charge a whopping 35£ for them on top of the cot and then the wheels that did fit were the most awful quality and scratched my wooden floor and I was told the manufacturer made a mistake and the new batch with hopefully the correct hole size for the wheels will only be available around my due date during which they can send a replacement. Needless to say I wouldn’t wait to get a cot so close to my due date so I had to return everything and have to look for a new one. They tried to be helpful. But at the end it was not a great experience neither on the product nor on the support side except that they agreed to a full refund which is the least they could do I believe.
4 de março de 2026
Avaliação não solicitada
Resposta de Mokee
Hi Yona,
Thank you for taking the time to share your experience. I’m really sorry to hear about the issues you had with the wheels and the inconvenience this caused, especially at such an important time while preparing for your baby’s arrival. We completely understand why waiting for a new batch wasn’t a practical option for you.
While I’m glad we were able to arrange a full refund, I’m very sorry that the product and overall experience didn’t meet your expectations. Your feedback is really important and will be shared with our team as we continue to review and improve our products.
We truly appreciate you giving Mokee a try and wish you all the very best for your upcoming arrival.
Kind regards,
Mokee Team
Would buy again
Great purchase very good quality bit pricey but you get what you pay for would buy again
18 de fevereiro de 2026
Resposta de Mokee
Hi Anya,
Thank you so much for taking the time to leave such kind feedback. We’re really pleased to hear you’re happy with your purchase, and it means a lot to know you’d choose Mokee again in the future.
Kind regards,
Vanessa
Mokee Team
Great customer service and great product
Great customer service and great product
16 de fevereiro de 2026
Resposta de Mokee
Hi Rebecca!
Thank you so much for your lovely feedback. We’re so pleased to hear you’re happy with both the product and the service you received. Your support really means a lot to us.
Kind regards,
Vanessa
Mokee Team
Great company
Great company, I would definitely order from them again. Super fast delivery with great communication from placing my order to delivery. The cot, drawer and mattress that I ordered are absolutely perfect! My son and daughter in law are over the moon with them.
3 de fevereiro de 2026
Avaliação não solicitada
Resposta de Mokee
Hi Joanne,
Thank you so much for taking the time to leave such a lovely review. It truly means a lot to us.
We’re absolutely delighted to hear that your son and daughter-in-law love the mini cot bed and the rest of the set. There’s nothing better than knowing our products are being enjoyed by growing families, and we’re so pleased it’s been a great choice for them.
Thank you again for your kind words and support!
Best wishes,
Vanessa
Mokee Team
Attention aux frais de change !
Emballage un peu léger, les cartons étaient bien amochés mais heureusement pas de dégâts.
Finissions ok, pas mal de petits défauts souvent peu visibles donc rien de rédhibitoire. Bien que sans solvant l’odeur est assez persistante pendant plusieurs jours.
Par contre j’enlève 1 étoile car suite à mon achat j’ai eu à régler des frais de change (20 EUR) et cela n’est indiqué nul part sur le site ou au moment du règlement, soyez donc prévenus !
Sinon expédition extrêmement rapide? Service client très réactif et en français.
18 de janeiro de 2026
Avaliação não solicitada
Resposta de Mokee
Bonjour Monsieur,
Merci d’avoir pris le temps de partager vos retours.
Nous sommes ravis que vous ayez apprécié la rapidité d’expédition ainsi que la réactivité de notre service client — cela nous tient particulièrement à cœur.
Enfin, votre demande est actuellement en cours d’investigation de notre côté. Nous reviendrons vers vous très prochainement avec plus d’informations.
Bien cordialement,
L’équipe Mokee
Excellent customer service from Abdul…
Excellent customer service from Abdul after I ordered the wrong mattress. He was very friendly, helpful and organised speedy delivery. I would highly recommend!
10 de fevereiro de 2026
Avaliação não solicitada
Resposta de Mokee
Hi Emma,
Thank you so much for your kind feedback. We’re really pleased to hear you had such a positive experience and that everything was resolved smoothly!
Kind regards,
Vanessa
Mokee Team
Excellent and efficient service from…
Excellent and efficient service from Abdul. Easy to communicate with and any issue easily resolved.
20 de janeiro de 2026
Avaliação não solicitada
Resposta de Mokee
Hi Paul,
Thank you so much for your kind feedback. We’re really pleased to hear you had such a positive experience and that everything was resolved smoothly!
Kind regards,
Vanessa
Mokee Team
Great quality cot very pleased with…
Great quality cot very pleased with purchase for my new grandchild.
19 de dezembro de 2025
Resposta de Mokee
Hi Jan,
Thank you so much for your kind feedback. We’re really pleased to hear you’re happy with the walnut mini cot and that it’s for such a special new arrival. Congratulations on your new grandchild, and thank you for choosing us.
Kind regards,
Vanessa
Mokee Customer Care
beautiful cot
Beautiful cot, which was easy to assemble and is the perfect size for our nursery. Delivery was quick and easy. Thank you!
14 de julho de 2025
Avaliação não solicitada
Resposta de Mokee
Hi Samantha,
Thank you so much for your kind review, it really means a lot to us. We’re delighted to hear you’re so happy with your cot and that everything from delivery to setup went smoothly. It’s always lovely to know our team was helpful too.
Thank you again for the recommendation, and please feel free to reach out if we can help with anything in the future!
Kind regards,
Vanessa
Abdul in customer service was extremely…
Abdul in customer service was extremely helpful.
12 de janeiro de 2026
Avaliação não solicitada
Resposta de Mokee
Hi Aisling,
Thank you for taking the time to share your feedback. I’m really pleased to hear that Abdul was so helpful and provided great support. I’ll be sure to pass your kind comments on to him!
Kind regards,
Vanessa
Mokee Team
Beautiful cot absolutely love the…
Beautiful cot absolutely love the colour, clear and easy instruction to put together, can convert into a cot bed and we got the drawer storage underneath which is perfect for all the blankets for the cot. Very friendly helpful staff, fast delivery! I would highly recommend.
13 de janeiro de 2026
Avaliação não solicitada
Resposta de Mokee
Hi Sarah,
Thank you so much for your kind review, it really means a lot to us. We’re delighted to hear you’re so happy with your cot and that everything from delivery to setup went smoothly. It’s always lovely to know our team was helpful too.
Thank you again for the recommendation, and please feel free to reach out if we can help with anything in the future!
Kind regards,
Vanessa
Cotbed and mattress
Such a great product. I love the simplicity of the design and the quality of the cot and the mattress is also superb
Highly recommend
14 de janeiro de 2025
Avaliação não solicitada
Resposta de Mokee
Hi!
Thank you for your kind feedback, we really appreciate you taking the time to share your experience. I’m so pleased to hear you’re happy with the design and quality of the cot and mattress.
Thanks again for the recommendation, and please don’t hesitate to get in touch if we can help in the future :)
Kind regards,
Vanessa
Excellent customer service
Excellent customer service. We had an issue which was my mistake. It was resolved with ease. Abdul was great…very efficient and polite. Would definitely recommend.
12 de janeiro de 2026
Avaliação não solicitada
Resposta de Mokee
Hi Helen,
Thank you for your kind feedback, we really appreciate you taking the time to share your experience. I’m glad to hear the issue was resolved smoothly and that Abdul was able to help so efficiently. I’ll be sure to pass your comments on to him.
Thanks again for the recommendation, and please don’t hesitate to get in touch if we can help in the future :)
Kind regards,
Vanessa
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