Banner for moneyhelper.org.uk (incl. pensionwise.gov.uk)

moneyhelper.org.uk (incl. pensionwise.gov.uk) Avaliações 

332
•
O TrustScore é 4.5 de um total de 5

4,3

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Why do all (ok.... most) government www have rubbish IT? Annuity quote..... declared NO blood pressure diagnosis, but could not get quote as it wanted to know the amount of (non existent) medic... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I was very impressed with my pension wise appointment. Lawrence was very knowledgeable and friendly through out, highlighting all the key points of each pension option as well as providing inf... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I had my insurance cancelled just before I was due to go away because of medical changes. I was recommended to contact moneyhelper who were able to give me random telephone numbers of various insurer... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Easy online booking. Agent called on date and time agreed, and was extremely friendly, knowledgeable and helpful. He covered everything I needed and answered my questions. I was sent an email afte... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Serviço de Informações

Sobre moneyhelper.org.uk (incl. pensionwise.gov.uk)

Escrito pela empresa

Making your money and pension choices clearer

MoneyHelper offers you clear money and pensions guidance that’s quick to find and easy to use. Our service is backed by government and provided through the Money and Pensions Service.

Whatever your circumstances, we’re on your side. Our website, helplines, webchat and email services can answer your questions in the way that suits you best.

MoneyHelper also provides Pension Wise, a free and impartial government service to help you understand the different ways you can take your pension pot with our one-hour appointments.

You can get an appointment if you have a UK-based defined contribution pension and are:

  • 50 or over
  • or under 50 and:
  • inherited someone else's pension, or
  • are retiring early due to poor health.

We can also help you:

  • deal with debt
  • reduce your spending and build up savings
  • navigate life events such as redundancy, relationship breakdown, retirement or bereavement
  • budget for bills or major purchases
  • learn about mortgages and renting
  • find out about extra benefits and entitlements
  • report financial scams or fraud.
 

How to find us

Online:

Phone


Informações de contato

4,3

Excelente

O TrustScore é 4.5 de um total de 5

332 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 96% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,3

Todas as avaliações

(332)

237 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Great service, thank you.

Called off the cuff to cancel my PensionWise appointment due to a funeral. The information and professionalism of the guy I spoke with was awesome. He helped me to make my own
”informed” decisions. Great service, thank you.

5 de fevereiro de 2026
Avaliação não solicitada
logotipo da moneyhelper.org.uk (incl. pensionwise.gov.uk)

Resposta da moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Avaliado com 1 de um total de 5 estrelas

Awful experience

Awful experience. Felt patronised and the guidance was absolutely useless. I asked to end the call after 10 minutes as I got a little bit upset. The advisor was awful and had no patience. Horrible experience.

10 de fevereiro de 2026
Avaliação não solicitada
logotipo da moneyhelper.org.uk (incl. pensionwise.gov.uk)

Resposta da moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re sorry your experience with our service wasn’t what you expected. Please email us at contact@maps.org.uk so we can look into what’s happened.
Thank you

Avaliado com 5 de um total de 5 estrelas

Very helpfull and clear guidance

Very helpfull and clear guidance. Be ready with a list of questions and pad for note's to digest later. Time goes quickly.

13 de fevereiro de 2026
Avaliação não solicitada
logotipo da moneyhelper.org.uk (incl. pensionwise.gov.uk)

Resposta da moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Avaliado com 5 de um total de 5 estrelas

First class service.

Made my appointment online which was really straightforward. Received reminders as the appointment approached and a list of info to get ready to make it easier for the advisor to help me, things like finding out what my state pension entitlement is and the current value of my personal/work pension pots. The call came right on time, used the password I gave them so i knew it was legitimate and not a scammer. The advisor works for the CAB and was friendly, polite and very knowledgeable. I explained my situation and then we went through my options, explaining my tax liability and I had all my questions answered. The call lasted an hour and I would absolutely recommend the service as it was first class.

12 de fevereiro de 2026
Avaliação não solicitada
logotipo da moneyhelper.org.uk (incl. pensionwise.gov.uk)

Resposta da moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Avaliado com 5 de um total de 5 estrelas

Great advice and a lot of knowledge at their fingertips

I phoned money helper they took details asked what i needed information for we discussed this in detail and the advisor came back with all the information needed. The phone call was followed up by an email with links and or telephone numbers to contact the organisations needed whats not to like about that

6 de fevereiro de 2026
Avaliação não solicitada
logotipo da moneyhelper.org.uk (incl. pensionwise.gov.uk)

Resposta da moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Avaliado com 1 de um total de 5 estrelas

They are unable to help.

Phoned as I had one question regarding finances. The person asked many questions then put me on hold while they spoke then ended the call. Tried to call back twice but both times the call was ended as soon as it was picked up. Unfortunately, it was a waste of time.

13 de fevereiro de 2026
Avaliação não solicitada
logotipo da moneyhelper.org.uk (incl. pensionwise.gov.uk)

Resposta da moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re sorry your experience with our service wasn’t what you expected. Please email us at contact@maps.org.uk so we can look into what’s happened.
Thank you

Avaliado com 5 de um total de 5 estrelas

I had some pension and tax questions…

I had some pension and tax questions and struggled to get the clarity on the HMRC line (probably my fault). Came across Money Helper who after a short web-chat resolved my problems.

6 de fevereiro de 2026
Avaliação não solicitada
logotipo da moneyhelper.org.uk (incl. pensionwise.gov.uk)

Resposta da moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Avaliado com 5 de um total de 5 estrelas

The advisor was very professional and…

The advisor was very professional and understanding of my limited financial knowledge with pensions, by the end of our conversation I knew how to proceed.

4 de fevereiro de 2026
Avaliação não solicitada
logotipo da moneyhelper.org.uk (incl. pensionwise.gov.uk)

Resposta da moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Avaliado com 5 de um total de 5 estrelas

A worthwhile meeting

The information I received was useful to back up the documents I already had from my pension providers. Several points were mentioned that I had not previously thought about. The meeting is free and lasted about an hour - I would recommend anyone to take advantage of the service.

3 de fevereiro de 2026
Avaliação não solicitada
logotipo da moneyhelper.org.uk (incl. pensionwise.gov.uk)

Resposta da moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Avaliado com 5 de um total de 5 estrelas

Pension Wise - Excellent Guidance

I received excellent, detailed pension information from a professional and knowledgeable advisor - along with a follow-up summarising our discussion in generic terms. Extremely helpful to say the least!

5 de fevereiro de 2026
Avaliação não solicitada
logotipo da moneyhelper.org.uk (incl. pensionwise.gov.uk)

Resposta da moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Avaliado com 5 de um total de 5 estrelas

Great communication and advice from…

Great communication and advice from Connor. No problems with the advice and really helpful.

9 de fevereiro de 2026
Avaliação não solicitada
logotipo da moneyhelper.org.uk (incl. pensionwise.gov.uk)

Resposta da moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Avaliado com 5 de um total de 5 estrelas

Good advice for overview of pension options

The adviser was well versed in pensions and it gave me an overview of all my pension options which is what I was after. The call was full of useful information on pension types and she explained each option well.

5 de fevereiro de 2026
Avaliação não solicitada
logotipo da moneyhelper.org.uk (incl. pensionwise.gov.uk)

Resposta da moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Avaliado com 5 de um total de 5 estrelas

A friendly and professional service

A friendly and professional service. I feel much clearer how to proceed now with organising my pension and feel at liberty to get further advice from you. Thank you.

4 de fevereiro de 2026
Avaliação não solicitada
logotipo da moneyhelper.org.uk (incl. pensionwise.gov.uk)

Resposta da moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Avaliado com 5 de um total de 5 estrelas

PENSION ADVICE

Great and knowledgeable information regarding my pension pot.
Advisor was very easy to talk to and knew some things I didn't. Really nice man.

5 de fevereiro de 2026
Avaliação não solicitada
logotipo da moneyhelper.org.uk (incl. pensionwise.gov.uk)

Resposta da moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Avaliado com 5 de um total de 5 estrelas

A very helpful session to talk about my pension arrangements

The representative I met was on time, approachable, quick to understand what I was sharing, and clear in her explanations and her manner.

28 de janeiro de 2026
Avaliação não solicitada
logotipo da moneyhelper.org.uk (incl. pensionwise.gov.uk)

Resposta da moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Avaliado com 5 de um total de 5 estrelas

Spoke to Jordan on WhatsApp after my…

Spoke to Jordan on WhatsApp after my bank said about the service,A service I've never used,really useful and very helpful.

6 de fevereiro de 2026
Avaliação não solicitada
logotipo da moneyhelper.org.uk (incl. pensionwise.gov.uk)

Resposta da moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Avaliado com 5 de um total de 5 estrelas

Excellent Service

Got to speak to a very knowledgeable woman who answered my question. I hate using chat bots so it was great to speak to a person. Really appreciated free access too!

30 de janeiro de 2026
Avaliação não solicitada
logotipo da moneyhelper.org.uk (incl. pensionwise.gov.uk)

Resposta da moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Avaliado com 5 de um total de 5 estrelas

My Pension Wise was helpful and…

My Pension Wise was helpful and informative. She showed empathy, and was good at checking my understanding and with answering my specific queries.

27 de janeiro de 2026
Avaliação não solicitada
logotipo da moneyhelper.org.uk (incl. pensionwise.gov.uk)

Resposta da moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Avaliado com 5 de um total de 5 estrelas

Really helpful - free - advice. What’s not to like.

Really helpful. Contacted re Tax Relief on a pension payment. Explained clearly what issue was and how to go about resolving it.
When I asked Nest the exact same thing they just shrugged.

29 de janeiro de 2026
Avaliação não solicitada
logotipo da moneyhelper.org.uk (incl. pensionwise.gov.uk)

Resposta da moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Avaliado com 5 de um total de 5 estrelas

Prompt and knowledgeable advice

Prompt and knowledgeable advice. Recommended !

23 de dezembro de 2025
Avaliação não solicitada
logotipo da moneyhelper.org.uk (incl. pensionwise.gov.uk)

Resposta da moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais