Banner for moneyhelper.org.uk (incl. pensionwise.gov.uk)

moneyhelper.org.uk (incl. pensionwise.gov.uk) Avaliações 

332
•
O TrustScore é 4.5 de um total de 5

4,3

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Why do all (ok.... most) government www have rubbish IT? Annuity quote..... declared NO blood pressure diagnosis, but could not get quote as it wanted to know the amount of (non existent) medic... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I was very impressed with my pension wise appointment. Lawrence was very knowledgeable and friendly through out, highlighting all the key points of each pension option as well as providing inf... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I had my insurance cancelled just before I was due to go away because of medical changes. I was recommended to contact moneyhelper who were able to give me random telephone numbers of various insurer... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Easy online booking. Agent called on date and time agreed, and was extremely friendly, knowledgeable and helpful. He covered everything I needed and answered my questions. I was sent an email afte... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Serviço de Informações

Sobre moneyhelper.org.uk (incl. pensionwise.gov.uk)

Escrito pela empresa

Making your money and pension choices clearer

MoneyHelper offers you clear money and pensions guidance that’s quick to find and easy to use. Our service is backed by government and provided through the Money and Pensions Service.

Whatever your circumstances, we’re on your side. Our website, helplines, webchat and email services can answer your questions in the way that suits you best.

MoneyHelper also provides Pension Wise, a free and impartial government service to help you understand the different ways you can take your pension pot with our one-hour appointments.

You can get an appointment if you have a UK-based defined contribution pension and are:

  • 50 or over
  • or under 50 and:
  • inherited someone else's pension, or
  • are retiring early due to poor health.

We can also help you:

  • deal with debt
  • reduce your spending and build up savings
  • navigate life events such as redundancy, relationship breakdown, retirement or bereavement
  • budget for bills or major purchases
  • learn about mortgages and renting
  • find out about extra benefits and entitlements
  • report financial scams or fraud.
 

How to find us

Online:

Phone


Informações de contato

4,3

Excelente

O TrustScore é 4.5 de um total de 5

332 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 96% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,3

Todas as avaliações

(332)

237 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Although I had to wait about 4 weeks…

Although I had to wait about 4 weeks for my appt, the session was worthwhile and helpful. The guidance was clear and easy to understand.

29 de abril de 2026
Avaliação não solicitada
logotipo da moneyhelper.org.uk (incl. pensionwise.gov.uk)

Resposta da moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi,

Thank you for leaving us a review.

We’re pleased you had a good experience with us.

Thank you.

Avaliado com 5 de um total de 5 estrelas

A brilliant service.

Free of charge and can be used as many times as required. The call was not rushed: the adviser had plenty of time to go through the information and my questions in detail. The information provided was comprehensive and very clearly explained. I was given lots of additional information about other Money Helper resources i.e. on the website. Overall I was surprised and delighted with how worthwhile and valuable the service is

28 de abril de 2026
Avaliação não solicitada
logotipo da moneyhelper.org.uk (incl. pensionwise.gov.uk)

Resposta da moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi,

Thank you for leaving us a review.

We’re pleased you had a good experience with us.

Thank you.

Avaliado com 5 de um total de 5 estrelas

Great service

Great service. Member of staff was very considerate and understanding of my situation.

30 de abril de 2026
Avaliação não solicitada
logotipo da moneyhelper.org.uk (incl. pensionwise.gov.uk)

Resposta da moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi,

Thank you for leaving us a review.

We’re pleased you had a good experience with us.

Thank you.

Avaliado com 1 de um total de 5 estrelas

No one contacted me

No one contacted me

4 de maio de 2026
Avaliação não solicitada
logotipo da moneyhelper.org.uk (incl. pensionwise.gov.uk)

Resposta da moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi,

Thank you for leaving us a review.

We’re sorry your experience with our service wasn’t what you expected.

Please email us at contact@maps.org.uk so we can look into what happened.

Thank you.

Avaliado com 5 de um total de 5 estrelas

Excellent Moneyhelper advice

I contacted Moneyhelper when a previous employer was insisting I take financial advice in order to withdraw from their scheme. Moneyhelper quickly provided me with the information I needed to challenge my employer, who immediately caved in.

30 de abril de 2026
Avaliação não solicitada
logotipo da moneyhelper.org.uk (incl. pensionwise.gov.uk)

Resposta da moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi,

Thank you for leaving us a review.

We’re pleased you had a good experience with us.

Thank you.

Avaliado com 5 de um total de 5 estrelas

Clear advice on pensions

They gave clear advice on pension rules and answered all my questions on matters I needed to know about. I used the WebChat service and it worked really well.

22 de abril de 2026
Avaliação não solicitada
logotipo da moneyhelper.org.uk (incl. pensionwise.gov.uk)

Resposta da moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi,

Thank you for leaving us a review.

We’re pleased you had a good experience with us.

Thank you.

Avaliado com 5 de um total de 5 estrelas

Help with pensions

I know nothing about pensions and saw an ad for Pension Wise so thought I'd give them a try. I rang to make a telephone appointment and the Advisor rang exactly on time and asked me security questions set up during my first call to arrange the meeting so I knew it wasn't a scam call. My Advisor, Sarah, was lovely and incredibly patient and clear, explaining and repeating things if I wasn't too sure. Excellent service and I would definitely recommend AND it's a free service.

Diane

23 de abril de 2026
Avaliação não solicitada
logotipo da moneyhelper.org.uk (incl. pensionwise.gov.uk)

Resposta da moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi,

Thank you for leaving us a review.

We’re pleased you had a good experience with us.

Thank you.

Avaliado com 5 de um total de 5 estrelas

Pension wise call

Definitely worth waiting for the call especially if you’re confused about various different pension options. The advisor was very clear and easy to understand

23 de abril de 2026
Avaliação não solicitada
logotipo da moneyhelper.org.uk (incl. pensionwise.gov.uk)

Resposta da moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi,

Thank you for leaving us a review.

We’re pleased you had a good experience with us.

Thank you.

Avaliado com 5 de um total de 5 estrelas

My options were explained and I…

My options were explained and I understood

14 de abril de 2026
Avaliação não solicitada
logotipo da moneyhelper.org.uk (incl. pensionwise.gov.uk)

Resposta da moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi,

Thank you for leaving us a review.

We’re pleased you had a good experience with us.

Thank you.

Avaliado com 1 de um total de 5 estrelas

I just spent an hour on the phone just…

I just spent an hour on the phone just to be told they recommended I help myself. Even though I expressed difficulty communicating with my creditors due to my anxiety. Person o the phone was rude, sharp, and impatient. I just wanted some relief approaching my baby’s arrival and I’ve just not gotten any real immediate support.

20 de abril de 2026
Avaliação não solicitada
logotipo da moneyhelper.org.uk (incl. pensionwise.gov.uk)

Resposta da moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re sorry your experience with our service wasn’t what you expected. Please email us at contact@maps.org.uk so we can look into what’s happened.
Thank you

Avaliado com 5 de um total de 5 estrelas

PENSION ADVICE

I contacted Money Helper on advice about Private Pension. The adviser was extremely helpful and knowledgeable. Due to my circumstances he took his time giving me time to write down all my options at my pace. I felt extremely confident about which steps to take next. Thanks so much Money Helper. I have already recommended you to family and friends.

10 de abril de 2026
Avaliação não solicitada
logotipo da moneyhelper.org.uk (incl. pensionwise.gov.uk)

Resposta da moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi,

Thank you for leaving us a review.

We’re pleased you had a good experience with us.

Thank you.

Avaliado com 5 de um total de 5 estrelas

Very good service for professional…

Very good service for professional advice on pensions

10 de abril de 2026
Avaliação não solicitada
logotipo da moneyhelper.org.uk (incl. pensionwise.gov.uk)

Resposta da moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi,

Thank you for leaving us a review.

We’re pleased you had a good experience with us.

Thank you.

Avaliado com 5 de um total de 5 estrelas

Pension advice

The person I spoke to was very helpful, clear in his answers and respectful in the support offered

24 de março de 2026
Avaliação não solicitada
logotipo da moneyhelper.org.uk (incl. pensionwise.gov.uk)

Resposta da moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi,

Thank you for leaving us a review.

We’re pleased you had a good experience with us.

Thank you.

Avaliado com 5 de um total de 5 estrelas

Surprisingly Very Helpful guidance.

Surprisingly Very Helpful guidance.

Thank you so much 🙏😊

2 de abril de 2026
Avaliação não solicitada
logotipo da moneyhelper.org.uk (incl. pensionwise.gov.uk)

Resposta da moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi,

Thank you for leaving us a review.

We’re pleased you had a good experience with us.

Thank you.

Avaliado com 5 de um total de 5 estrelas

Helped with difficult travel insurance…

Helped with difficult travel insurance requirement. Enabled us to obtain travel insurance that some companies had refused to help us with a policy to suit our needs.

23 de março de 2026
Avaliação não solicitada
logotipo da moneyhelper.org.uk (incl. pensionwise.gov.uk)

Resposta da moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Avaliado com 4 de um total de 5 estrelas

A truly quite satisfying experience

A truly quite satisfying experience

23 de março de 2026
Avaliação não solicitada
logotipo da moneyhelper.org.uk (incl. pensionwise.gov.uk)

Resposta da moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Avaliado com 5 de um total de 5 estrelas

Easy to contact

27 de março de 2026
Avaliação não solicitada
logotipo da moneyhelper.org.uk (incl. pensionwise.gov.uk)

Resposta da moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Avaliado com 1 de um total de 5 estrelas

Don't waste your time

Don't waste your time. GPT generated answer.
No attempt to understand or answer the given query.

24 de março de 2026
Avaliação não solicitada
logotipo da moneyhelper.org.uk (incl. pensionwise.gov.uk)

Resposta da moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re sorry your experience with our service wasn’t what you expected. Please email us at contact@maps.org.uk so we can look into what’s happened.
Thank you

Avaliado com 5 de um total de 5 estrelas

Clear, concise information

I was able to email a whole bunch of questions and after a few days the answers came back to all of them. The information was clear and answered a couple of questions I hadn't thought of too.

27 de março de 2026
Avaliação não solicitada
logotipo da moneyhelper.org.uk (incl. pensionwise.gov.uk)

Resposta da moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Avaliado com 5 de um total de 5 estrelas

Needed guidance with my pension

Needed guidance with my pension
Contacted money helper explained & guided to the right decision, so completely trust worthy knowledgeable & professional.

10 de março de 2026
Avaliação não solicitada
logotipo da moneyhelper.org.uk (incl. pensionwise.gov.uk)

Resposta da moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

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