Montezuma's Chocolate Avaliações 

128
•
O TrustScore é 3.5 de um total de 5

3,4

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I fell in love with Montezuma's peanut butter mini eggs in one Easter but it wasn't available anywhere near me. I finally made my first order recently and it arrived in 2 days! So delicious.

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

10th July - Ordered around 20 bars, received tiny box with 2 bars (label on box said 2kg) eventually had my query answered, they then had to escalate it. Email apologising, with despatch next day on 2... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Bought the Black Forest Gateau from a shop in Grassington, lovely chocolate and love the natural ingredients. My favourite dark chocolate so far. Only shame is it costs too much plus postage for a c... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Ordered and paid £51 last 17/06 (a week before the heatwave). Its been more than a month and have not received even a pinch of chocolate. Avoid ordering online with this company as they wi... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Chocolates

Escrito pela empresa

Extraordinary Chocolate which is Palm Oil Free and Handcrafted in West Sussex, UK.


Informações de contato

3,4

Bom

O TrustScore é 3.5 de um total de 5

128 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 50% das avaliações negativas

Normalmente responde dentro de 1 mês

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,4

Todas as avaliações

(128)

75 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Chocolate to feed the spirit.

Quick delivery of our order made it possible to take a Montezuma Chocolate Library to give to a friend who is learning to live with stage 4 cancer in Montezuma, Costa Rica. She said that it not only gives her extra energy while she struggles with the effects of chemotherapy, but the deliciousness of such a treat feeds her spirit, helping her journey.

22 de janeiro de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Really disappointed with the 100% dark…

Really disappointed with the 100% dark buttons. They keep shrinking. The giant ones were wonderful. They stopped making those and produced smaller ones, which within a packet they were all misshapen and different sizes. Now, the latest packet I purchased were ridiculously tiny. Smaller than a chocolate chip. This sze button is not satisfying yo eat and I will not be buying these again, unless they revert back to giant buttons. Also, after contacting them directly I was not happy with their response and so am inclined to not buy from this brand again. A real shame as I have been a customer for many years and recommended their chocolate to my customers.

1 de janeiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

21st Birthday Hamper

Bought 5 choc bars and 2 bags of peanut butter chocolate to make a hamper for my sons 21st birthday, as he LOVES Montezuma chocolate. I tried the lime and sea salt not expecting it to be nice and it was gorgeous, I'd be buying that again for myself. My son loved them all.

12 de janeiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Delicious chocolate

Delicious chocolate, great service. Love their range of dark chocolate and also that a lot of it is organic too!

22 de janeiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Love their absolute black range

Love their absolute black range. I don’t eat anything processed or with unnecessary ingredients so it’s perfect for me and is the best 100% dark chocolate I’ve tried. And I’ve tried quite a few! I eat it on its own or it’s great melted and put with things like roasted Brazil nuts.

22 de janeiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Montezuma’s Absolute Black range is my…

Montezuma’s Absolute Black range is my absolute favourite! It has a lovely, bitter taste and is the ultimate chocolate hit. With the flavonols in dark chocolate being so good for you, I’ve decided that Absolute Black is actually a health food.

22 de janeiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Something for everyone

Montezuma's chocolate is delicious and, with the vast array of flavours, there's something for everyone. I recently had to go sugar free for a health issue and as a confirmed chocoholic, was desolate until I found Montezuma's Absolute Black with Almonds, so I can still have my luxury. Being able to buy online also means being able to get the flavours that aren't available in all shops, which is a bonus (although would be great if shops stocked more!). Also really important to me that Montezuma has great ethical credentials.
Thank you Montezuma!

22 de janeiro de 2026
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Delay in acting on my order

My order was not acted on for some days when I made enquiries I was told Royal Mail was overwhelmed hence the delay. I needed the chocolates as a thank you to our tutor so they arrived too late.
Only on reading the tiny print on the back of the packet for the cocoa % find it has been reduced in the chocolate buttons now named giant. I will no longer buy those.
I hope the useful small handbag size is still available in a high cocoa %.

4 de dezembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Really high quality chocolate and makes…

Really high quality chocolate and makes a fab Christmas gift. Love that it’s British owned and made too with ethical ingredients.

Staff at the Guildford store are always awesome!

You do need to make some smaller and cheaper…(40p!!!) bags please!

17 de janeiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Love the chocolate

Love the chocolate Always pop in when near a store, a quality product that’s worth the price, shop is always well presented with friendly staff

18 de janeiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Recently received my order for 12 x…

Recently received my order for 12 x Absolute Black bars. This is 100% dark chocolate, no sugar, no milk, no additives, just pure chocolate. Delicious to eat straight or to add in small quantities to anything needing chocolate added to it.

21 de janeiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I order the 100 per cent chocolate Absolute Black

I order the 100 per cent chocolate, Absolute Black, also with orange nibs and almonds. It’s fantastic and very healthy. I’ve introduced it to my friends who at first thought it bitter but now love it. I wish Absolute Black was still available in the big jars as buttons but that’s a minor thing. It’s a big thumbs up from me.

16 de janeiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Absolutely adore the 100% dark with…

Absolutely adore the 100% dark with almonds. Most delicious dark chocolate I have ever had - and the healthiest too! No sugar or other nasties, no milk or gluten and is one of the brands lowest in cadmium and lead! Very important for a chronic illness sufferer with MCAS. I can still get my daily chocolate fix! Bit pricey, but glad there's no shea oil that currently seems to be ruining other chocolate brands! No issues with delivery. Great quality product.

18 de novembro de 2025
Avaliação não solicitada

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