had a lovely conversation with customer service Denisa M was so helpful and solved my issue straight away 10 out of 10
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
had a lovely conversation with customer service Denisa M was so helpful and solved my issue straight away 10 out of 10
A empresa respondeu
If you enjoy playing Bingo online than look no further than MoonBingo.com best ever online gaming site. They offer great incentives to join and they excel in rewarding their members. I have received m... Ver mais
I love moon bingo and is one off a few sites i really enjoy playing. There is always some kind of promotion going on to suit your needs, free coins in the chat which btw the CMs are always polite and... Ver mais
Totally useless. Games are tight barely get Bonuses ornfree spins during games. Also their.withdrawal is a joke. Says they approve in one working day. I made a withdrawal Wednesday before 4 pm and it... Ver mais
A empresa respondeu
Moon Bingo is one of the UK's favorite bingo site and was voted bingo site of the year 2011. We pride ourselves on amazing bingo promotions. Once you join us and fund your account, a fabulous Welcome Bonus will be waiting for you! That’s not all.. We have much up our sleeves.
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Avoid this and 888 ladies promise you free spins but you can’t access them then they tell you you have played them , continues to through you off in middle of games and you don’t win , gambling is a chance but take your money to better sites like sky that actually pay out

Resposta da Moon Bingo
An dreadful site. Avoid at all costs. Two days ago, I requested a withdrawal and it still hasn't been approved. When it is finally approved, I will have to wait 3-5 working days for it to hit my bank account, even though my bank supports faster visa payments. Customer service emails take up to 72 hours to respond. The games are normally empty with very few bonus rounds. Once my withdrawal is in my bank account, I will be closing my account!
Awful site
Avoid spent hundreds on here
Stupidly got myself into a lot of debt
You get hardly anything back
I withdrew £80 only to find it didn’t go in my bank account but went back in the moon bingo account
Stay away awful site and the customer service is bad
Ted bingo is also the same site spend hundreds on there won £200 pound and i didn’t receive it

Resposta da Moon Bingo
I joined moon bingo a few weeks back have deposited hundreds got nothing back, there's no excitement you just know you are not going to win anything, maybe not the same for others but for me total disappointment ive cancelled my account all take no give I would avoid, probably worst site I've played on.

Resposta da Moon Bingo
Just joined and I find it ok. I don't take the bonus on deposit and only play with my own money and I have withdrawn £280 so waiting for that. Will update

Resposta da Moon Bingo
Very good experience, decent win, 2 days for withdrawal

Resposta da Moon Bingo
yes, i got some money from it and im happy about that. HOWEVER. 1am friday i was withdrawing, it took them till monday to even process it. In the interim i emailed to ask why and if this could be expidiated, i was given a badly translated email tellingme that on or 'near' weekends it would take longer to process as they only did this on buisness days. ok, fair enough, bit outdated but ok. HOWEVER, today at ..what..10am i thought i would give them a second chance..withdrew a fair amount before 12 noon. still hasnt been processed at 3am next day so wont be seeing that till at least thursday. poor show compared to other site transfer times. I mean when they say ' on or near wekends' does that mean they only process 3 days a week?
i know they need to make money but surely they dont need to hold onto our funds for THAT long for interest?

Resposta da Moon Bingo
Fantastic Site
Won on my first day of playing
Not only did I win
The lovely Loyalty Team contacted me too congratulate me
There send me a chocolate hamper
Excellent Customer Service
Thankyou

Resposta da Moon Bingo
I joined chatmag bingo which is part of the moon bingo group. I won 2490 and withdrew the winnings. As nothing hit my account i chatted with them they gave me some excuse about using a card on my account that wasn't even there and the only card that was they said they did not use. They then said i had to wait another week for my money complete rubbish. Wrote to them repeatedly never respond. DO NOT play on any of their sites. They are quick to take your money but do not pay out

Resposta da Moon Bingo
Well I've just joined moon bingo. Am not happy. I did deposit 10.00. So everytime I went to play bingo . It took my money. But everytime it was crashing the games. It's really annoying. I havent had 1 full game where it didnt crash

Resposta da Moon Bingo
Takes a long time to get your winnings I withdrew on a Thurs and got it the following weds. Not very good. Some sites are so quick or next day or same day. The wins on the slots are very limited too doesn't happen much

Resposta da Moon Bingo
Joined moonbingo last week and cannot fault it. Any dealings I have had have been dealt with right away. Had a big win at the end of the week and it was in my account for today. They also emailed me congratulating me and are sending out a wee hamper!

Resposta da Moon Bingo
I put £10 on this bingo site and the first two games were cancelled but still took my stake. Wrote two emails one from site one from gmail never got a reply. Went back on site only 8 players playing played last £4 and won four pounds odd and didn't appear in my account. I think this site is pants. I also didn't get my free spins. It says phone line is open 9-1. When you ring its 11 -11 but not available at this time. Has anybody else experienced these problems.

Resposta da Moon Bingo
I've been using moon bingo for some time now and rate it very highly!
Very easy to navigate around, great choice of games and experience!!
Rob

Resposta da Moon Bingo
I Have a lot of issues since joining and various occasions contacted live chat but was not helped deposited 10pound a few daysago
And had problems with games kept crashing and not resuming play again deposited today 21\5\20furthermore it just took my10 full worst received 8 games beatbobbies upon spinning 1at spin it crashed and said site unsafe reload cleared cache eff and returned to game noresume play and supported chat help was unavailable itried again 2nd spin same happened ihad 5 spins left ofwhich was not going to waste and waited tospeak support on live chat told me that spinshave been played .adamant had 5spinsleft tonoavail wasgietting help regards this .queried why kept getting site \was a godaddy site unsafe and 3're party .and no help 20 pound later not one game play played without messing reloading I was so upset why thiswas happens tome and quick enough was you to take deposit already to have nofun play or little and time just a nightmare it's upsetting and trying to explAin myself on live chats appeared hopeless and chat advisor was very uninvolved to pursue this and was gave phone number to moon bingo before icouldcsay phone lines appear down still due to cover19 chat ended I don't want to complain but I was upset regards this mess
traceyann1977 username/ 03\06\77 dob( hope you could resolve this uncomftable issue and am hoping the near future this will not be areoccurring game play issue and a content customer to moon bingo will be met

Resposta da Moon Bingo
awaiting stil my bonus upon registration i deposited ad enteredCODE LUCK TNOTO RECIEVE PROMO nothing ongoing ispoke to deborah from luve chat and explained the issue regardsthe depozit and code LUCK
IT WAS THEN ADVISOR EXPLAINED IT SHOULD OF BEEN USED ON NEW PLAYER SEC DEPOSIT OFFER ,IEXPLAINED IWAS NOT AWARE OF THIS AND AM NEW TO SITE AND VERT NICELY OFFERED TOADD THE BONUS MANUALLY asim new to moon bingo. iwas happy regarding this and shared my appreciation for kind gesture .on hold it appered 25 mins later she returned and srared she could not see code entered obviously iknew i had enteredit but stated deposit with code LUCK AGAINand will be credited thatwas2 days ago no bonus no chat live no body phone lines off line since deposited 2x since and nithing im so upset iwant the sorting out please melanie bland 070790 melanie0707 username

Resposta da Moon Bingo
I have never ever had any issues with moon bingo if anything they have all ways been happy to help no matter the time especially Matt goes above and beyond to help everytime we need more people like you !!!
Avoid. Refuse to respond to me about a withdrawal i made over 5 weeks ago now. Completely unacceptable. I have sent all documentation they have asked for but have received no updates in over a month
Not been a member long but I'm always receiving bonus' and free gifts- Matt the VIP manager is amazing and always sorts out any queries I have instantly :) highly recommend

Resposta da Moon Bingo
What a nightmare of a sight .No bingo, scripts longer than War & Peace and booting you out every ten mins.
Trying to log in is a loop ,but strangely enough they can still let you deposit.
Exactly the same set up as Ted bingo which crashed every time you had a decent win .They really need to get their act together or be looked at .

Resposta da Moon Bingo
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.