Small selection of games as just slots (no table games etc) Extremely slow payout times! Been waiting on a withdrawal now for 6 days and counting! This is not acceptable in this day and age w... Ver mais
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Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Small selection of games as just slots (no table games etc) Extremely slow payout times! Been waiting on a withdrawal now for 6 days and counting! This is not acceptable in this day and age w... Ver mais
A empresa respondeu
I stumbled across this site some months back and decided to give it a go. Wow, was I very much surprised the account setup was speedy and easy, the amount of games on offer is fantastic and win r... Ver mais
Very good variety of games, easy to deposit and usually quick process with withdrawals and offers good promotions. I withdrew £2000 on the 8th March 2022 it says 1 day to process but its been... Ver mais
Whenever Ive received an offer or bonus it has actually been there on log in.So many sites offer bonuses but you end up going through to support to claim and then you have to copy and paste email back... Ver mais
Moon Games loves to pamper its members with casino bonuses during their expedition on the site. It all gets launched after you’ve joined and deposited. Every new member can enjoy an amazing welcome package to start their adventure.
Estados Unidos
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Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Always had a great experience here and fast withdrawals. Was notified on Thursday I had won a portable food mixer and it was received by the Saturday which was great. A nice little surprise

Resposta da Moon Games
I've really enjoyed playing on the site but due to the payout time I won't be playing it again any other site I've played the funds are paid in a couple of hours takes days on here unacceptable. If other sites can payout fast so could this site just a way to hold onto your money longer

Resposta da Moon Games
Firstly, it is a legit site and will pay out, eventually.
Min deposit is £10
Min withdrawl is also £10
Average promos and bonuses.
The thing that drags this site down is the withdrawl times. Via PayPal you can expect 3 days at best. Via card I've had to wait more than a week before. Where other sites use Visa Direct and process instantly, Moon games takes 48 hours just to process!
You will get paid eventually (in my experience).
wardy0

Resposta da Moon Games
I liked playing on the site actually but I have to agree that the withdrawal times are mad. I've been waiting over 3 days for a PayPal withdrawal, even spoke to someone on the phone a couple days ago and they said it'll be another few days!! I'm used to PayPal being kind of instant/up to 24hours!!
I have been playing on moon games for 2 years and i can honestly say it is a first rate site, the wide range of games are excellent with fantastic payout percentages. The customer service personel are friendly and very helpful. also depositing and withdrawing money to and from your account is fast and reliable.
I havn't played on this site for ages. Las time i played i did win and withdraw, Slots not amazing not paying much at all. Had free spins on wheel but the wagering requirements are ridiculous. and the choice of games that you can play the bonus on very restrictive,
Not really impressed.
Wont be playing here again.

Resposta da Moon Games
Please avoid at all cost. You don't win anything. The website is also terrible. Many games don't load properly and there's just too many glitches.
If you want to have fun I guess it's okay otherwise don't expect to gain anything else.

Resposta da Moon Games
I’ve been a member for quite a while now and would recommend to anyone.
I’ve had a few wins and I’ve received gifts as a thank you for playing .
Thank you to Matt and the team for a great site.
Update. The customer service team is helping me and it is fast and helpful Therefore. Due tonthis fact it fully deserves 3 stars
Dont know why so many good reviews.
Customer service didnt do want i ask
200.00 to try out slots and no a single bonus will be leaving.

Resposta da Moon Games
Thanks to my vip manager matt ,
I have stayed with moon games ,as the service i get from him is 100% supporting through wins & losses, loads of extra bonuses and kind gifts from the company for showing appreciation for us using moon games I would.recommend this site to most people,
I want to say a big thanks to matt on the vip team for guiding and the support and making this a great site to play on ,for all hes shown me since being on the site ,cheers for making this a good experience
Kind regards
M smith

Resposta da Moon Games
Good site I had few wins also, Joined couple of months ago but their ongoing promotion are not good enough to made deposit again. It's always around 10% deposit bonuses, when I play on other casinos which offer better promotions and much better for VIPs
Here I received email from vip team and when i reply they send me code just once with 75% deposit bonus and that's it never heard again from them no codes nothing to offer vip members.
SO good first deposit bonus but nothing after from this site after that..
i have won free spins ,coins and now an amazon voucher would just like to say thank you very much moon games
When I first joined I was really pleased with it as I'm a member of a few other sites this was my favourite as had some good wins at first but lately I've been made elite.vip member but I've deposited a fair bit of money and not even had a quarter of that back even when it says 95.6% chance of winning lol so not my preferred site nomore really disappointed in how much it takes from good customers

Resposta da Moon Games
I love moongames i feel so relaxed when playing and the moongames staff are great
Better choice ,another casino's, no wins, no even one withdrawal.

Resposta da Moon Games
Most unfair gambling site I’ve ever used.
Lost every time I’ve played. Shocking payout percentages compared to all other sites I’ve used.
Thought I’d won back my losses tonight but site refused to pay out as i’d Been given a £1 bonus earlier in the evening!!
excellent staff and games and very quick payout.cant recommend highly enough.
Great games to choose from. Staff are very helpful and phone to say thanks for playing with us etc. Layouts could be higher but they are very quick to credit your bank with winnings.
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