Mortgage 1st Avaliações 

48
•
O TrustScore é 4.5 de um total de 5

4,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

This company provides a valuable service in finding a suitable mortgage for requirements. They provide options for conveyancers that are verifiable in TrustPilot. For Regulated Buy To Let mortages ( e... Ver mais

Avaliado com 5 de um total de 5 estrelas

This is the third time we’ve dealt with Mortgage 1st for our mortgage requirements. They go over and beyond with their help and advice, and have always secured the best possible deal for us. We woul... Ver mais

Avaliado com 5 de um total de 5 estrelas

Cannot recommend this company highly enough. Our mortgage advisor Jenny is so friendly yet professional and knowledgable. She always responds quickly and explains everything thoroughly in a way that I... Ver mais

Avaliado com 5 de um total de 5 estrelas

Mortgage 1st have been fantastic, we had been let down by another mortgage advisor and thankfully we found Mortgage 1st. Our advisor has been attentive, answered all our queries and provide reassuranc... Ver mais

Detalhes da empresa

  1. Corretor hipotecário
  2. também em
  3. Consultor Financeiro

Escrito pela empresa

Mortgage & Protection advisers. We source the market to find the most suitable mortgage based on your circumstances. Covering the whole of the UK


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

48 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,7

Todas as avaliações

(48)

22 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

We overpaid £2.5K, completed 2 months late. Avoid!

We started speaking with Craig in August at which point we laid out the completion timeline (early Dec) and our Help to Buy situation extremely clearly. Craig confirmed he understood the case well and we would complete in plenty of time.

The mortgage completed on 30 Jan due to multiple failures from Craig / Mortgage 1st. Craig would not respond for days and weeks, was completely misinformed about the process, and honestly was a pain to work with as we had to do a lot of the work ourselves.

I asked multiple times if he knew about the Help to Buy process and he confirmed while not even knowing the basics of the RICS survey, the timeline for HTB etc. Our previous mortgage broker got it all done seamlessly with no delays but unfortunately, Craig was introduced to us by our accountant and we decided to use him
this time around.

We ended up paying additional interest to Help to Buy (order of £500 or so) and higher interest to Santander on their mortgage (order of £2K).

30 de janeiro de 2026
Avaliação não solicitada
logotipo da Mortgage 1st

Resposta da Mortgage 1st

Hi Eeshita,

As your complaint is currently being investigated by our Resolutions department it would be unprofessional for us to respond until a full investigation had been carried out and a final judgement made.

Many Thanks

Avaliado com 5 de um total de 5 estrelas

Incredible service

Incredible service.
Tricky case but they managed it.
Still shocked but forever grateful.
Elliot & Bev you are amazing.
Thank you so much. Happy tears & secured future thanks to you guys!! Xx

28 de dezembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Big thank you to Elliot…

I will to say a big thank you to Elliot skinner and Beverley Hickman of mortgage 1st for their outstanding support, they make me feel at home and feel like a family members to them. I really appreciate their quick response and encouragement. They got me a mortgage offer less than 3weeks, something that I already think is not going to be possible.
These two are the best, I love them.

28 de novembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great service

Megan Kearney sorting out our mortgage review, great service as usual every time we speak with her. Gives thorough explanations on everything and always in very quick time scale. Thank you very much

11 de outubro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Highly recommended

Wesley has helped us a lot throughout the process of getting the mortgage we wanted for our dream home. He has been very helpful and helped us get the best deal for us and now with the interest rates getting lowered he is also helping us getting a better deal than the original one. Highly recommended to guide you for what is best for you and your family!

12 de agosto de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great service highly recommended

Wesley was excellent he has exceeded my expectations was helpful all the way through very trust worthy man of his word wentvtge extra mile, well informed I am very thankful and I appreciate all his help highly recommended
As a first time buyer great experience 👍 👏 🙏

25 de julho de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Highly recommended!

Highly recommended! Couldn't be happier with the service my wife and I received when buying our first home. Lucy was extremely helpful and patient when guiding us through the whole process, and got us a great mortgage deal that suited our needs. We always got a quick response when we had questions (there were many!), and always felt that we were in good hands. Help with setting up appropriate insurance policies, finding a good solicitor etc was all very smooth and stress-free. Initially we were hesitant to use a broker as it was an extra cost, but in hindsight it was worth every penny and more. Thank you, and keep up the great work Lucy and the rest of the Mortgage 1st team!

20 de dezembro de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Started off great then it was downhill all the way !

Started off great , we knew we had some adverse credit issues and they led us to believe they could help as we were looking to get a joint family mortgage between myself , my wife and also our two daughters to help them get on the property ladder and not be saddled with renting all their lives. We got an initial idea of what size mortgage we could get and then the questions and requests for information started. We were encouraged to find a suitable property which we did and we also advised of the date we we moving out of our existing flat. The requests for information continued over the next 6 to 8 weeks and eventually the application was submitted to Bluestone , god help us. A further 6 to 8 weeks with myself continuing to advise of our impending sale date , to no avail. They declined to advise if our mortgage would ever be approved so we stopped the whole shambles . They made us effectively homeless as we had sold our flat and lost the property we had put an offer in which had been accepted. Even the sellers became restless as was our solicitor who couldn't understand the elongated timescale. We did all the work while they put a very healthy cost for doing virtually nothing. Well they get nothing now ! The whole experience has left us numb and any joy or excitement we had in getting our joint family home was ripped from us . We cannot recommend this company or Bluestone , avoid for your own sanity .

8 de dezembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Had nothing but excellent service from…

Had nothing but excellent service from them. After my initial submission I was contacted by Craig who has been extremely helpful since day one and has put a lot of effort in trying to arrange a mortgage. Definitely a company that you can trust to sort out your mortgage.

3 de outubro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I was stuck with an interest only…

I was stuck with an interest only mortgage for the last 12 years after divorce and ex husbands name couldn't be removed due to financial advisors telling me on paper I couldn't afford to remortgage , was reccomended to contact Jonathan Saint by a friend after becoming desperate and stressed by the interest rates rapidly rising and the threat of losing my home , after a very indepth email about my situation to Jonathan he reassured me he would find me a solution and arranged to come to my home at a convenient time, after discussing at length the situation I was stuck in he took all of my information and the very next day had a mortgage offer in principle! Absolutely amazed by his determination and speed to prove me wrong that he could help and he most certainly has. Within a few months and just before another interest rate rise my house is now finally my home and not under threat or stress of having to sell he really is Granthams 1 and only mortgage man and I can't thank him enough .

14 de setembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Brilliant service

Brilliant service, they took so much time to explain the process to me and answered all my questions, nothing was too much trouble. A mortgage adviser is for life, not just for the first purchase! I’m so glad I’ve found a good company.

29 de maio de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

The team at mortgage 1st are great

The team at mortgage 1st are great. They helped with our first mortgage years ago and sorted our insurances. More recently they sorted our remortgage with no fuss. Everyone we dealt with were friendly and professional. We’ve also recommended to our friends.

12 de junho de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Highly Recommended

Found me a great mortgage deal after I was turned down by another broker. I was kept up to date every step of the way. I would highly recommend Mortgage 1st to anyone.

19 de maio de 2023
Avaliação não solicitada

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