Karen and Mark have been incredibly helpful throughout the whole process of getting my daughter the right wheelchair that will meet her needs and obtaining charity funding. We can't thank them enough... Ver mais
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Veja o que dizem as avaliações
Motus medical were great from the start! Karen was very informative and helped with any issues filling out forms, Helping with Grants etc. Her response to queries was very quick. The engineers that... Ver mais
The charity funded wheelchair for my daughter and custom made it for he it has completely transformed her daily life. She is now able to be more independent again, which has made her so happy. The whe... Ver mais
Quick to answer calls Quick to find answers Very good demonstration All very polite Not so good at being proactive, feeding back to customer when delivery date has changed / expired. So so at ke... Ver mais
A empresa respondeu
Detalhes da empresa
- Fornecedor de equipamentos para mobilidade
- Fornecedor de Equipamentos para Deficientes
- Fornecedor de Equipamentos médicos
- Serviço de conserto de cadeiras de rodas
- Loja de cadeiras de rodas
Escrito pela empresa
Motus Medical began in 2016 when our founders looked around the industry they had spent 30 combined years in and realised it all looked a little bit… similar. It was difficult to tell one dealership from another. Clinical needs were being sacrificed just to sell standard issue products. And there just wasn’t much to choose from. We knew there was much that could be improved. Hence the formation of Motus Medical. Choosing Medical for their name committed them to the very highest standard of clinical care. Choosing Motus reflected the movement of the wheelchairs they offer. But more than that, it represented the movement forward that they wanted to inspire in the industry. The movement towards doing things differently, the movement towards doing better.
Informações de contato
19 Whitebridge Estates, Stone, ST15 8LQ, Stone, Reino Unido
- 08007999810
- enquiries@motusmedical.co.uk
- www.motusmedical.co.uk
Pede aos clientes que avaliem
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Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Still not completed last Monday job
Still not completed last Monday job, not satisfaction, see attached pictures footplates obstruct front wheel.

Resposta da Motus Medical
Fabulous customer service
Fabulous customer service, liaising with us and a company for power add on that they do not usually deal with. There was an issue with the product on delivery which they sorted for us with ease. Handover was good. Product is great. Thanks!

Resposta da Motus Medical
Giving 5 stars for after sales!
Giving 5 stars for after sales!
Support is superb!!! My engineer is fantastic! Can see, he is interest in this job. Very professional engineer!
Won't name him as then will be difficult to get him.

Resposta da Motus Medical
Great demonstration by Duncan
Great demonstration by Duncan . Her new wheelchair has given my wife a whole new lease of life. Absolutely life changing.

Resposta da Motus Medical
Great service all the way
Great service all the way! Friendly and helpful receptionist, very detailed engineer home visit who went through all the options for chair and straightforward ordering.
Kept up to date on build progress. When the chair was delivered, the engineer set up everything as I wanted it and went through safety and operating procedures.
Top service!

Resposta da Motus Medical
Excellent company
Excellent company. Courteous and efficient. Was kept up to date of progress while waiting for my wheelchair to be built.
Can't fault them on anything and will definitely use them again.

Resposta da Motus Medical
Top technicians
The technician was friendly and polite, he arrived on time.
He helped me to transfer and reposition equipment after he left.
Which was something I had concerns about as my own arrangement had fallen through. A positive, professional and stress free service.

Resposta da Motus Medical
Very helpful and informative staff
Very helpful and informative staff, special thanks to Ashley.

Resposta da Motus Medical
Engineer was very good at his job
Engineer was very good at his job, very friendly and courteous.

Resposta da Motus Medical
We are very grateful to Ashley for his…
We are very grateful to Ashley for his perseverance and patience with me. My requirements are not straightforward and Ashley was able to think slightly out of the box to satisfy my needs. Thank you.
Service was great and knowledgeable…
Service was great and knowledgeable advice was very good ..
Outstanding Service…
Ashley has been brilliant throughout the process making sure everything meets our requirements.We would highly recommend him.
Very professional
Very professional, friendly throughout the process from demo to handover. The guidance, and demonstration given enabled me to make an informed choice. Once ordered was kept informed of what stage the order was at. Would not hesitate to recommend to anyone.
Exceptional!
All the team at Motus Medical have been super helpful throughout our process. From guidance to advice, to hands on demonstration and going above and beyond, their service has been outstanding. We cannot recommend Motus Medical enough!
No problems whatsoever businesses as it…
No problems whatsoever businesses as it should be.
Helpful kind and good job when repairs…
Helpful kind and good job when repairs are needed to be done, despite the long wait for the delivery of the parts to come always at a high standard and very approachable
Rapid response to repair broken power…
Rapid response to repair broken power chair - technician travelled far to get to us and identified fault and made temporary repair plus report on required further work. Quiet, efficient and delightful to deal with - thank you

Resposta da Motus Medical
Friendly efficient and helpful
Friendly efficient and helpful. Visited at home full and thorough and honest assessment and advice. No pressure around sale. Once decisions we made communication around progress excellent.

Resposta da Motus Medical
Very approachable
Quick to answer calls
Quick to find answers
Very good demonstration
All very polite
Not so good at being proactive, feeding back to customer when delivery date has changed / expired.
So so at keeping update promises

Resposta da Motus Medical
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