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Mulberry Homes Avaliações 

433
•
O TrustScore é 4.5 de um total de 5

4,3

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Although I experienced some initial troubles after moving into my Mulberry home, every issue was thoroughly resolved. I dealt directly with the Head of Customer Care, Stacey Clarke, who was always ex... Ver mais

Avaliado com 5 de um total de 5 estrelas

Visited Mulberry showroom at Badwell Ash and looked around the type of house we were after ably and enthusiasticly guided by Johnathan. Been to other show houses different companies, Mulberry homes d... Ver mais

Avaliado com 5 de um total de 5 estrelas

We found an our beautiful house with mulberry homes after lots of stress and being let down by another developer. From the beginning Paddy & Jodie went above and beyond to help us and make our journe... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Sent them an email 72hrs ago regarding purchasing a property on their Whissendine development. No response. I guess they didn't want my £575k, but thankfully Bloor Homes did as they replied within 3hr... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Desenvolvedora de imóveis
  2. também em
  3. Empresa de Construção

Escrito pela empresa

From carefully chosen locations and thoughtfully selected materials to our architecture and interior specifications, every detail is considered with care. We create distinctive developments that are designed to create a true sense of community where people can live, grow and thrive. Every Mulberry Home is thoughtfully designed, expertly built and finished to the highest standards of craftsmanship and quality.

Enjoy a 2-year warranty with Mulberry Homes.

Your Mulberry Home is protected with our 2-year warranty, giving you added peace of mind from day one.

Your Mulberry Home is protected with our 2-year warranty, giving you added peace of mind from day one.
Every Mulberry Home comes with a 2-year customer care warranty, giving you added peace of mind from the day you move in. If you experience any issues during this time, our friendly and dedicated Customer Care team is on hand to help, ensuring any issues are resolved promptly and professionally.

Informações de contato

5% Deposit Contribution On Select Homes

5% Deposit Contribution On Selected Homes This September

4,3

Excelente

O TrustScore é 4.5 de um total de 5

433 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 58% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,3

Todas as avaliações

(433)

86 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Very Very Good

I moved into a house in Irchester on the Steeple View Chase development. Dawn who sold us the house is lovely and very helpful, and the site manager Mark is very helpful and gets snags done pretty much immediately. Sometimes when reporting snags he would be like “ok I’ll get someone over today!”

All in all a very good experience couldn’t recommend them more. I used to work in new home sales myself and they are among the best to deal with I’ve ever experienced

12 de julho de 2025
Avaliação não solicitada
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Resposta da Mulberry Homes

Good afternoon Alex,

Thank you so much for your great 5* star review!

We're delighted to hear how impressed you’ve been with Mark & Dawn.

I will be sure to share your great feedback with them!

If you need any further help please do let us know

Best wishes
Stacey
Head of Mulberry Experience

Avaliado com 5 de um total de 5 estrelas

Jo and Kelly at ravensden

Had a really lovely first visit to Ravensden Park, Kelly and Jo were both fantastic — friendly, approachable, and really knowledgeable about the development.

They made the whole experience feel relaxed and enjoyable, taking the time to listen to what I was looking for and offering helpful advice without any pressure. It’s clear they care about what they do and want to help people find the right home.

A really positive first impression of both the development and the team behind it — thank you both!

19 de junho de 2025
Avaliação não solicitada
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Resposta da Mulberry Homes

Good afternoon Katie,

Thank you so much for your great 5* star review!

We're delighted to hear how impressed you’ve been with Jo and Kelly.

I will be sure to share your great feedback with them!

If you need any further help please do let us know

Best wishes
Stacey
Head of Mulberry Experience

Avaliado com 5 de um total de 5 estrelas

5* review

Massive thanks to Paddy on sales for her assistance throughout & Chris for his ongoing support with the build

31 de março de 2025
Avaliação não solicitada
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Resposta da Mulberry Homes

Good afternoon Patrick,

Thank you so much for your great 5* star review!

We're delighted to hear how impressed you’ve been with Paddy and Chris.

I will be sure to share your great feedback with them!

if you need any further help please do let us know

Best wishes
Stacey
Head of Mulberry Experience

Avaliado com 5 de um total de 5 estrelas

Plot 31 Launtonmews

One again, Sean completed the remedial works in our en-suite ,showed what should have happened during construction of the shower stall. He also fixed an issue with the shower trap ( unknown prior to these works) and explained what had happened and how he had rectified this issue.
Many companies have stopped “ rewarding employees “ largely due to tax implications for benefits in kind.Sean I believe is a real credit to your organisation and I would seriously consider an award of some sort…even if it were only and additional day off ad hoc.I used to do this in my previous company, for people who went that little bit extra

17 de junho de 2025
Avaliação não solicitada
logotipo da Mulberry Homes

Resposta da Mulberry Homes

Good afternoon Graham,

Thank you so much for your great 5* star review!

We're delighted to hear how impressed you’ve been with Sean.

I will be sure to share your great feedback with them!

if you need any further help please do let us know

Best wishes
Stacey
Head of Mulberry Experience

Avaliado com 5 de um total de 5 estrelas

Excellent experience buying our first Mulberry home

Rabia was amazing from start to finish with supporting us buying our first home. She made the whole process feel easy and could not do enough to help us. From reservation to completion only took us 4 weeks which proves just how efficient and professional the team working for us was. I would 100% recommend buying a mulberry home based on our experience. Thanks again for making such a big life experience feel easy and enjoyable.

26 de junho de 2025
Avaliação não solicitada
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Resposta da Mulberry Homes

Good afternoon Lauren,

Thank you so much for your great 5* star review!

We're delighted to hear how impressed you’ve been with Rabia.

I will be sure to share your great feedback with them!

if you need any further help please do let us know

Best wishes
Stacey
Head of Mulberry Experience

Avaliado com 5 de um total de 5 estrelas

Lutterworth

Lutterworth. Both Rabia and Steve have been nothing but helpful over the course of my move. Promises have been kept and care taken to deal with any issues arising.

26 de junho de 2025
Avaliação não solicitada
logotipo da Mulberry Homes

Resposta da Mulberry Homes

Good afternoon Customer,

Thank you so much for your great 5* star review!

We're delighted to hear how impressed you’ve been with Steve and Rabia.

I will be sure to share your great feedback with them!

if you need any further help please do let us know

Best wishes
Stacey
Head of Mulberry Experience

Avaliado com 4 de um total de 5 estrelas

House purchase Lutterworth

I am in the process of purchasing a property at Kingsbury park Lutterworth and just wanted to say how much I have appreciated the professionalism and support of Rabia, the agent and Steve site manager.
They are knowledgeable and have answered my queries and always coming back to me if they did not readily have an answer.
I have every confidence that the completion and move will go well.

26 de junho de 2025
Avaliação não solicitada
logotipo da Mulberry Homes

Resposta da Mulberry Homes

Good afternoon Katrina,

Thank you so much for your great 4* star review!

We're delighted to hear how impressed you’ve been with Steve and Rabia.

I will be sure to share your great feedback with them!

if you need any further help please do let us know

Best wishes
Stacey
Head of Mulberry Experience

Avaliado com 5 de um total de 5 estrelas

Great Sales Team

I recently had the pleasure of visiting Mulberry Homes, Ravensden Park, Kelly and Jo in the Sales Team were so professional, any question I had was answered without hesitation making house hunting a pleasure, I would highly recommend a visit if you are looking for a property.

21 de junho de 2025
Avaliação não solicitada
logotipo da Mulberry Homes

Resposta da Mulberry Homes

Good afternoon Darren,

Thank you so much for your wonderful 5* review!

We're delighted to hear how impressed you’ve been with Jo and Kelly.

I will be sure to share your great feedback with them!

if you need any further help please do let us know

Best wishes
Stacey
Head of Mulberry Experience

Avaliado com 5 de um total de 5 estrelas

Happy

I just wanted to say how lovely the site manager, Matt James, was—along with his team, Steve Kelly and Kevin (unfortunately, I didn’t catch Kevin’s surname). They’re a fantastic team and truly went above and beyond. Mulberry Homes is an outstanding company, and I’m confident I’ll be very happy in my new home.

7 de junho de 2025
Avaliação não solicitada
logotipo da Mulberry Homes

Resposta da Mulberry Homes

Good afternoon Barbs,

Thank you so much for your wonderful review!

We're delighted to hear how impressed you’ve been with Matt, Steve and Kevin.

I will be sure to share your great feedback with them!

if you need any further help please do let us know

Best wishes
Stacey
Head of Mulberry Experience

Avaliado com 5 de um total de 5 estrelas

My experience with Mulberry Homes at…

My experience with Mulberry Homes at Felsted Gate has been amazing, I’ve had two aborted sales and Paddy has been such a great support through out the last few months. I cant wait to come and live in Felsted and be part of such a great development. I come and see Paddy and Chris each week to give them updates and I find Paddy so helpful and is such an asset to Mulberry Homes. She is professional and nothing is too much trouble. Well done Paddy.

22 de junho de 2025
Avaliação não solicitada
logotipo da Mulberry Homes

Resposta da Mulberry Homes

Good afternoon Liz,

Thank you so much for your wonderful review!

We're delighted to hear how impressed you’ve been with Paddy and Chris!

I will be sure to share your great feedback with them!

if you need any further help please do let us know

Best wishes
Stacey
Head of Mulberry Experience

Avaliado com 5 de um total de 5 estrelas

FELSTED GATE

FELSTED GATE

Wow we couldn’t recommend the staff at the FELSTED GATE site anymore!

Paddy in sales is charasmatic, bubbly, professional, and overall has done an amazing job for us from start to soon finish on our new home - she has gone over and above to make us feel amazing throughout the whole process which can be stressful at time & keep us in the loop at all times - she has catered to all our needs and think she is a huge addition to the mulberry team!

Chris the site manager is welcoming, honest , professional and highly informative and clearly extremely good at his job - he again has gone over and above to make us feel like we are top priority as buyers and has listened to all our questions and has been througher throughout - we 100% bought this property due to Chris, Jason and paddy being so welcoming and helpful on site!

These bespoke homes are stunning and we cannot wait to move our family into our new family home on this beautiful small development!

Outstanding service from mulberry homes we couldn’t have asked for more from all of this team especially all of those names above!

Kimberley & Ryan

22 de junho de 2025
Avaliação não solicitada
logotipo da Mulberry Homes

Resposta da Mulberry Homes

Good afternoon Kimberley,

Thank you so much for your wonderful review!

We're delighted to hear how impressed you’ve been with Chris, Jason and Paddy!

I will be sure to share your great feedback with them!

if you need any further help please do let us know

Best wishes
Stacey
Head of Mulberry Experience

Avaliado com 5 de um total de 5 estrelas

Felsted Gate…very happy so far!

Incredibly impressed with Felsted Gate and the friendly, professional and knowledgeable support from Paddy. The site manager Chris has also been very helpful. We’re looking forward to proceeding with our purchase.

22 de junho de 2025
Avaliação não solicitada
logotipo da Mulberry Homes

Resposta da Mulberry Homes

Good afternoon Lorna,

Thank you so much for your wonderful review!

We're delighted to hear how impressed you’ve been with Chris and Paddy!

I will be sure to share your great feedback with them!

if you need any further help please do let us know

Best wishes
Stacey
Head of Mulberry Experience

Avaliado com 5 de um total de 5 estrelas

I had an appointment with Jo and Kelly…

I had an appointment with Jo and Kelly at Ravensden Park Mulberry, and they were absolutely brilliant! Both were professional, knowledgeable, and made the entire experience stress-free. Their friendly approach and expertise in guiding me through the new build options were exceptional. I’d highly recommend them to anyone considering a new home at Ravensden Park!

20 de junho de 2025
Avaliação não solicitada
logotipo da Mulberry Homes

Resposta da Mulberry Homes

Good afternoon Vaidotas,

Thank you so much for your wonderful 5* review!

We're delighted to hear how impressed you’ve been with Jo and Kelly.

I will be sure to share your great feedback with them!

if you need any further help please do let us know

Best wishes
Stacey
Head of Mulberry Experience

Avaliado com 5 de um total de 5 estrelas

Always informative and pleasant

Having lived in our previous home for 26 years we always thought it might be stressful to deal with estate agents and sales people. That was till we visited the Mulberry Homes site at Braintree which is where we met Caroline in the marketing office and Matt the site manager. They were the most informative and professional people we had to deal with. Any questions we asked were responded to promptly and we never felt we were being pushed into agreeing to anything we were not happy with. Their calm assurances ensured that what could have been a very stressful move into a comparative walk in the park. All that remains to be said is a big thank you to Caroline and Matt who make a great team.

2 de maio de 2025
Avaliação não solicitada
logotipo da Mulberry Homes

Resposta da Mulberry Homes

Good afternoon Valerie,

Thank you so much for your wonderful review!

We're delighted to hear how impressed you’ve been with Matt and Caroline.

I will be sure to share your great feedback with them!

if you need any further help please do let us know

Best wishes
Stacey
Head of Mulberry Experience

Avaliado com 5 de um total de 5 estrelas

We’ve had a fantastic experience with…

We’ve had a fantastic experience with Jo and Kelly at the Ravensden Park site while buying our new home. Both have been incredibly helpful, responsive, and genuinely supportive throughout the whole process. Their attention to detail and friendly approach have made what could be a stressful time feel smooth and enjoyable. Highly recommend their customer service to anyone considering a move to Ravensden Park!

20 de junho de 2025
Avaliação não solicitada
logotipo da Mulberry Homes

Resposta da Mulberry Homes

Good afternoon Aran,

Thank you so much for your wonderful review!

We're delighted to hear how impressed you’ve been with Jo and Kelly.

I will be sure to share your great feedback with them!

if you need any further help please do let us know

Best wishes
Stacey
Head of Mulberry Experience

Avaliado com 1 de um total de 5 estrelas

Mulberry after service what’s that?

Mulberry after service, what’s that?
I’m on the Houlton site, and to be honest this morning just sums up Mulberry.
So not only have I found out from the Management Company that Mulberry failed to pass on any details to them from over a year ago (so I have issues with my mortgage) but also the back fence of my property has just partially been taken down without warning! So not even a courtesy call! Which is standard with them.
They have also used different colour slats on the fence now so it’s a patch work fence! Disgusting.
It seems if you stand up to them and highlight issues the worse they treat you. Family company…..far from it.
Just hope nothing goes wrong with your home.

Added comments…..25/6/25 Had a visit from site Managers on the previous Friday afternoon who agreed the patchwork fence wasn’t great and they would get the Site Manager to get in touch. Heard nothing! The response was then posted from Mulberry below. I called them and they called back to say nothing would be done about the unsightly fence panels or the fact a wedge of wood is helping to hold the fence up my side! So now we go back down the escalation route. Last time we did this because I was unable to secure my garden it took 3 months for them to resolve, let’s see! See what I mean about “after service” it’s all about profit.

20 de junho de 2025
Avaliação não solicitada
logotipo da Mulberry Homes

Resposta da Mulberry Homes

Good afternoon Sharon,

Thank you for leaving your feedback. I'm sorry we have upset you, this was not our intention.

I did try to call you on Friday and left a message for you to give me a call back.

If you would like to get in touch further please email me on customercare@mulberryhomes.co.uk

Best wishes
Stacey
Head of Customer Experience.

Avaliado com 5 de um total de 5 estrelas

Ravensden Park - Bedford

Jo and Kelly at Ravensden Park have been supportive and proactive in helping us navigate the house purchase process. A key point to call out is the great communication and genuine willingness to help from them both.

19 de junho de 2025
Avaliação não solicitada
logotipo da Mulberry Homes

Resposta da Mulberry Homes

Good afternoon Ms Frizzel,

Thank you so much for your wonderful review!

We're delighted to hear how impressed you’ve been with Jo and Kelly.

I will be sure to share your great feedback with them!

if you need any further help please do let us know

Best wishes
Stacey
Head of Mulberry Experience

Avaliado com 5 de um total de 5 estrelas

Mulberry Homes - Vardeep and Simi

Our experience with Mulberry was smooth sailing. From viewing the property, to keys being handed over, there were very few hiccups.
Karen and Faye at the Houlton sales office are very helpful and went above and beyond to provide great customer service.
Mulberry were very supportive and prompt when dealing with our snagging issues having called out a snagging surveyor. Our concerns were dealt with speed and efficiently and the team worked around our schedules to make sure we were satisfied.
George Tebbatt, our site manager, is a great asset to the company! George went the extra mile with constant communication, updates, and chasing if required to make sure all tasks were completed turned round in good time. He made multiple visits to make sure which jobs had been completed and which were remaining, which made us feel at ease.
We were never made to feel as if we were asking for too much, and there was always a good understanding every time we communicated with George.
We really appreciate all the hard work Mulberry put in to helping us buy our first home and made it a great experience for us, thank you.

11 de junho de 2025
logotipo da Mulberry Homes

Resposta da Mulberry Homes

Good afternoon RJ,

Thank you so much for your wonderful review!

We're delighted to hear how impressed you’ve been with Karen, Faye, and George.

I will be sure to share your great feedback with them!

If you need any further help please do let us know

Best wishes
Stacey
Head of Mulberry Experience

Avaliado com 5 de um total de 5 estrelas

Simply faultless. Highly recommended!

As first-time buyers, Karen and Faye were absolutely faultless and have continued to be a pleasure throughout the process. Having now been in our home for a month, George, Alfie, and Mark have been fantastic at promptly addressing any snagging issues.

The finish of the home is superb — much better than other developers we've seen. Mulberry Homes don’t charge for extras like others do and truly offer a white-glove service from start to finish.

13 de junho de 2025
Avaliação não solicitada
logotipo da Mulberry Homes

Resposta da Mulberry Homes

Good afternoon RJ,

Thank you so much for your wonderful review!

We're delighted to hear how impressed you’ve been with Karen, Faye, George, Alfie and Mark.

I will be sure to share your great feedback with them!

if you need any further help please do let us know

Best wishes
Stacey
Head of Mulberry Experience

Avaliado com 5 de um total de 5 estrelas

I recently moved into my new build home…

I recently moved into my new build home in Houlton, and couldn't be happier. I have been really pleased with the quality and finish of everything

As a first time buyer, Karen and Faye have been really friendly, super informative, helpful and supportive throughout the entire process.

Additionally, George, Alfie and the site team have been accommodating when resolving any snagging issues - addressing them swiftly, with minimal impact to me and no question or query has been large.

- I couldn't recommend Mulberry Homes or them more highly.

6 de junho de 2025
Avaliação não solicitada
logotipo da Mulberry Homes

Resposta da Mulberry Homes

Good afternoon Victoria,

Thank you so much for your lovely 5* review!

We're delighted to hear how happy you are in your new home!

I will be sure to share your great feedback Karen and Faye!

if you need any further help please do let us know

Best wishes
Stacey
Head of Mulberry Experience

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