Multi-Tool-Store Avaliações 

554
•
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Really easy to deal with! Excellent Value for money 💰 I made 3 separate Leatherman purchases within a couple of weeks. A Supertool 300m, A Raptor Rescue and a Skelatool CX, All engraved. All arri... Ver mais

Avaliado com 5 de um total de 5 estrelas

Absolutely excellent service, contacted them for advice as wanting a gift, contacted and kept in contact through the buying process. Arrived promptly. In excellent time for grandsons 18th, he's a farm... Ver mais

Avaliado com 5 de um total de 5 estrelas

Needed a gift for my son and a web search came up with MTS as , potentially, the best option. Purchase process was easy and MTS after sales communication were very helpful. The item arrived securely... Ver mais

Avaliado com 5 de um total de 5 estrelas

I bought the Leatherma Wave for our son as a gift for graduation from Army Basic Training. We chose the Wave because several older soldiers recommended it and because of the numerous tools, two knife... Ver mais

Detalhes da empresa


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

554 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,8

Todas as avaliações

(554)

22 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Great product

Great product, absolutely love the personalised engraving. Super fast delivery and super smooth ordering service. Thank you.

18 de junho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent

Using the website was very straightforward. There were numerous options for various bundles, with recommendations appearing based on your search. Quick delivery!

2 de junho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Got what I wanted

MTS was the only place I could get what I wanted at a decent price. Ordered from stock, arrived very quickly. Very happy.

27 de maio de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great products at great prices

Great products at great prices. Excellent customer service with good communication throughout the transaction. Fast efficient delivery. Highly recommended.

21 de maio de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Overall very happy with my…

Overall very happy with my Multi-Tool-Store purchase. Good range of geniuine Leatherman and compatable accessories stock, all at very competitive and in many cases discounted prices. It was easy to order desired item online, and delivery was quick and secure.

26 de abril de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Wrong product sent, check your product!

I purchased a new (not second or engraved) multitool. When I received the product it had already been opened (the seal on the leatherman box was open and box was very tatty) and my apparently new multitool had visible scratches. It's an expensive item and a birthday gift for my dad, I did not want something that had been opened and scratched. When I complained, I was told they have to open the box to add the sheath which makes no sense. It comes in a leatherman box with compartments for a tool and a sheath. Why would this need to be opened? I was told this by several support staff. I started the return process which I had to chase when I had not heard back for several days and when the replacement came it was in an unopened sealed box, looked brand new and came with a note saying 'please ensure the correct product and sealed unit'.

I suspect I was sent a second rather than a new one and then was lied to.

Either this or they really do open these boxes themselves before sending you the item. Either way - use with caution and check your product.

30 de abril de 2025
Avaliação não solicitada
logotipo da Multi-Tool-Store

Resposta da Multi-Tool-Store

Good Morning,
Thank you for your review

Thank you for your feedback, and we're truly sorry for the disappointment caused.

To clarify, the Leatherman tools we receive from our supplier come with a standard sheath. However, as we offer different sheath options to our customers, we occasionally open the packaging to switch the sheath in line with the order. We understand how this might have caused concern, but we can assure you the tool you initially received was brand new.

That said, the condition of the first item you received clearly fell short of our standards. The scratches and tatty packaging are unacceptable, and we sincerely apologise for this. We’re glad to see the replacement arrived in perfect condition and met your expectations.

Kind Regards,
Multi-Tool -Store

Avaliado com 5 de um total de 5 estrelas

Incredible service and products

We ordered a Leatherman Signal and needed it personally engraved. On other sites the item was more expensive and any engraving needed a number of weeks lead time - as it was to be an 18th Birthday present, and time was tight, we opted to take the risk and go with Multi-Tool Store - our worry after checking other site offers was that their service offered seemed to good to be true - and we all know that saying!!. Incredibly, we received the item which was immaculate and exactly as advertised with the personalised engraving accurately and professionally done - the next day. We were blown away by their customer service and value and we would definitely recommend them to everyone.

3 de abril de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Exceptional service

Excellent choice, great value, and perfect service, I originally bought the Leathernen ARC for a friend as a surprise, but it wasn't the one he wanted, I purchased another, Leatherman signal, & sent the ARC back, using Multi tool stores free post collection, and,was refunded, no quibble, as soon as they received it. Superb service all round really, on doing extensive searching on line before purchase, Multi tool store definitely offers the best,service, value, and selection all you need really!

3 de abril de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Faulty item: Shop sorted it out. Exemplary!

I received a faulty item (no fault of the shop). Multi-tool store answered quickly, gave me a link to generate a return slip. A replacement item arrived shortly after the faulty item was received. Exemplary service!

12 de fevereiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Best multi tool around by far

Best multi tool around by far, engraved blade on a Leatherman for our grandson who is now a mariner and boy did he love it, thank you all at multi tool store, you guys are outstanding!!

20 de dezembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Absolutely excellent service

Absolutely excellent service, contacted them for advice as wanting a gift, contacted and kept in contact through the buying process. Arrived promptly. In excellent time for grandsons 18th, he's a farmer. It's his birthday this week so can't say what he thinks. Got it engraved. Hope he treasures it

3 de janeiro de 2025
Avaliação não solicitada

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