Really easy to deal with! Excellent Value for money 💰 I made 3 separate Leatherman purchases within a couple of weeks. A Supertool 300m, A Raptor Rescue and a Skelatool CX, All engraved. All arri... Ver mais
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Absolutely excellent service, contacted them for advice as wanting a gift, contacted and kept in contact through the buying process. Arrived promptly. In excellent time for grandsons 18th, he's a farm... Ver mais
Needed a gift for my son and a web search came up with MTS as , potentially, the best option. Purchase process was easy and MTS after sales communication were very helpful. The item arrived securely... Ver mais
I bought the Leatherma Wave for our son as a gift for graduation from Army Basic Training. We chose the Wave because several older soldiers recommended it and because of the numerous tools, two knife... Ver mais
Detalhes da empresa
Informações de contato
Unit 25, Lansdown Industrial Estate, Gl518PL, Cheltenham, Reino Unido
- 0844 5678 365
- sales@leatherman-store.co.uk
- www.multi-tool-store.co.uk
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I've had Leatherman belt tools for over…
I've had Leatherman belt tools for over 25 yrs, the first broke and was replaced under warranty without questions. Decided, with my 70th birthday in a month, to treat myself to a new one.
All round excellent.
Good price (Leatherman Signal) that includes a small sharpening stone, good range of options. Excellent delivery and a fuss free (but absolutely necessary) age verification. This was my first purchase from the company but I suspect won't now be my last.
Fast delivery great product and great…
Fast delivery great product and great price for the deal I got. A☆ service
Prompt delivery
Prompt delivery, good price and a quality product.
Do not buy from these scammed me out of…
Do not buy from these scammed me out of £75 paid for a lettermen and never received it refused to refund
Super quick - brilliant
Ordered a leatherman - even with engraving it arrived within 3 days. Really impressive! There was a small issue and they sorted it no quibbling straight away. Will def use them again. Brilliant service.
Easy to order
Easy to order, good engraving, product as described.
Excellent value and service
Excellent value and service. We found a Leatherman for less than the company’s own store was charging. It arrived promptly and was well packaged. Can’t fault them.
Ordered 2 Leatherman wingmans and they…
Ordered 2 Leatherman wingmans and they both came with stains and scratches. They looked used! Did not look new at all...
Good range of multi tools at lower…
Good range of multi tools at lower price than anyone else. Got my first Leatherman which I've wanted for years and it's the price that finally convinced me to get it.
Excellent price
Excellent price, delivery and nice touch with included free extras - I will definitely be purchasing from this store and others in the outdoor365 group in future when I can find a good excuse for new toys.
Bought new - Second hand one sent
I bought a Surge (leather case) from the multi-tool-store and was diapointed to be delivered a surge with an already opened box.
Checked the surge, I noteced dirt on the finger grips, a split case for the T tools and finger prints on the blades.
I requested a replacement and waited. After 4 days of them recieving the surge and hearing nothing, I chased up the order to be told "The returns team have just informed me that this has been dispatched this afternoon" - 10 minutes before support responded to me.
I was then sent a new Surge with a nylon case and a leather case in the parcel.
In my option, I was orignially sent a second hand Surge with a Leather case, as that was all they had, then it was replaced with another Surge and the leather case from the second hand one.
This is not the service I expect from the Multi Tool Store, I would have expected them to say 'out of stock' rather than try and pass a second hand or customer returned Surge off as new.
I would not use them again.
Ordered multi tool
Ordered multi tool , arrived quickly and seems to be good product although not used it yet.
Rusty Knife Received twice. Avoid.
Bought a 'Seconds' Wave+ that was advertised 'As New' with its engravings removed.
Received a Wave+ with a "Happy 70th, Love Pam" engraving on the knife. The knife was also rusty / hadn't been serviced upon return.
Phoned up, received an apology and was told they'd send out a brand new Wave+ once I return it. Received the replacement - it was the same knife with the engraving removed which was also still rusty.
Spoke to customer service, they're now saying I should have been charged extra for a brand new Wave+ (Despite never being asked for money or being given the chance to in the return process) and that the warehouse were told to "clean off the rust"...
Recommend avoiding, plenty of higher quality competitors out there.
Good support …
A little confusion initially on the order but they called me back to clear it up and delivery arrived really quickly thereafter
Superb service
Superb service. I changed my mind on the multi-tool I had purchased and took it back for an exchange. No quibble swap, and I upgraded from a Leatherman Signal to the Leatherman Arc. I decided to have the new one engraved, which was done while I waited and was exactly what I wanted. The engraving position I asked for was not advertised on their website, but the engraver came over to see me and was able to accommodate my request.
Will my first point of call if I ever need anything else.
Excellent company, prompt, friendly and great communication
Great communication and very helpful and knowledgeable about the product
Should keep promises and respond to contact messages
The order included oil but when the order arrived none was included. I have messaged but it has now been over a week and no response
Good item at a good price
Good item at a good price. Don't bother with the express delivery though.
Easy to order and fast delivery
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