Music Gateway Avaliações 

650
•
O TrustScore é 3.5 de um total de 5

3,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

The social media campaign produced some very postive results that helped push the band and the project to a higher level. Communication with Music Gateway was very postive, Charlotte waa very respo... Ver mais

Avaliado com 1 de um total de 5 estrelas

They increased our membership fees from a yearly rate of 10 Euros without sending any message to 150 (!) Euros, then they made it impossible to cancel the membership via their website after login - we... Ver mais

Avaliado com 5 de um total de 5 estrelas

I've been working with Sam Loughlin on clearing songs for my feature since 2023. He has met every challenge that we encountered with solutions and a positive attitude and worked hard to make sure we e... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Sam was really knowledgable, open and friendly when sharing his expertise in Sync licensing. He gave me a lot of ideas to pursue myself and also introduced me to the various services Music Gateway of... Ver mais

Detalhes da empresa

  1. Produção e gerenciamento musical
  2. também em
  3. Editor musical
  4. Gravadora

Escrito pela empresa

Music Gateway is a global music industry platform built specifically to empower independent artists, bands, producers, and music professionals. Whether you're looking to distribute music to Spotify, Apple Music, and over 150 digital streaming platforms, or you need professional online mastering to enhance your tracks, Music Gateway offers a full suite of services designed to support your career at every stage. Our artist-focused platform provides access to music sync licensing opportunities, helping musicians get their songs placed in film, TV, ads, video games, and trailers. Through our exclusive music promotion services, we help increase visibility on streaming platforms and social media, driving real fan engagement and growth. We pride ourselves on being more than just a digital music distribution company we’re full label services platform for creators who want to break through the noise. Every service is tailored to support independent music, from YouTube monetization and metadata optimization, to playlist pitching and press coverage. Whether you're an emerging artist or an experienced industry professional, Music Gateway is here to help you grow your audience, earn more from your music, and get discovered. Join our global community of creators and take your music career to the next level.


Informações de contato

3,7

Bom

O TrustScore é 3.5 de um total de 5

650 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,7

Todas as avaliações

(650)

18 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Very responsive and helpful team!!!

Very responsive and helpful team! Every question, every doubt was answered asap and thoughtfully, even before hiring them!! A team who understands what it takes to be an artist and who are dedicated to deliver the results you have in mind

6 de dezembro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

The worst company I tried

The worst company I tried. I spent 79 dollars for a year subscription, I uploaded some albums I had to take off for a while and 4 months later, they were still in review with the same bullshit feedbacks from the assistance telling me I had to modify the cover of those albums which were already displayed on music platforms. I gently told them I was done with their service, the contract hasn’t been respected and that all I wanted is to have a refund. They ignored my mail and I feel stolen. Be careful people!

31 de dezembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Captivate that wow factor!

I have had nothing but the absolute best experience with Music Gateway. I joined Music Gateway around September of last year and I have no had one issue! Their customer support is top notch it's the best they can handle any issues you may have and fast to. Ive never had such great customer support they've helped me out with different things always nice, polite and on point very fast. Music Gateway has all the tools you need to take your career as an artist to the next level. I can't wait to make some good gains see some growth and take advantage of Music Gateways music promotions. That's how it is for me as an artist right now it's just a dream and goal to hit and make my mark. Music Gateway have a ton of tools for your music like pre save links, mix tape creator, calculator, audio mastering system which I have personally used and it is the best their audio mastering really makes your track stand out it's so much louder plus comes with a few different options, showcase, sync, publishing, music distribution, t. v. and film, playlisting, radio promotions, digital marketing promotions facebook ads Instagram ads, I can tell you you really don't know your potential until you do create an account with Music Gateway and have and has the experience. I mean heck it's Music Gateway get it Music Gateway it's the door 2 great music and I've already opened it! Stay awesome rock on and I will see you on the other side!

White Devil

7 de janeiro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

"in review" for nearly a month + blackmailing for good reviews

I uploaded my song in early december and it´s not even been looked at! Today is the 31st, this is unacceptable.

UPDATE: they contacted me 6 weeks after I submitted my song (which is still pending review as of now, 4 months after I submitted it), saying, and I directly quote from their email:
"We kindly ask that you consider removing your Trustpilot review so we can move forward with resolving this matter. Once the review is removed, we’ll prioritise your track for review."

It is crazy they they track down their users who provide constructive critisism and try to force them to give a good rating here. After this, I consider all the reviews here as fake. DO NOT DISTRIBUTE WITH THIS COMPANY!

31 de dezembro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Waste of Money , possible Scam

I was very excited in my initial conversation with the seller at music gateway. I have been building a portfolio as an indie singer songwriter over 20 years now, without a profit return however. I know the music industry so I do not expect miracles and I have even been on the other side as a music reporter, teacher, and critique. I did however expect some result for my investment over 1000 USD in terms of help with marketing and pitching to industry people. My specific interest was sync and I said as much. I paid for a Spotify promotion and a sync promotion. I got nothing from either. Worse I did not get ANY campaign report. For all I know they just did a one sheet and pocketed the money. I asked for a report to analyze in order to see what areas could use improvement or which industry contacts, if any, were responsive. I had expected someone to look through the catalogue with me, find the strongest songs and how to pitch them. As an artist seeing your product objectively is the hardest task. That is why you seek help with marketing. I ended up doing all the legwork myself and uploading a pitch myself etc. All they did was create a one sheet online and I suspect send out some ads on LinkedIn. (You can get a one sheet and some ads on fiver for under 300 Dollars) Had I known I would still do all the presentation work, I would not have purchased this service. They made it sound like they would contact people in their network and pitch you. You will get a lot of platitudes like "Oh, well do you gig out?" (Had tours in USA/Europe/Africa which they would know if they actually bothered to research) and there are many songwriters with sync deals who do not gig out so I feel they are not really helpful. I notice that they did not bother to research my catalogue, tours, press, radio or backstory (which is quite unique) The sync promotion suddenly became an "Industry Pitch" where they sent ads to fellow musicians on linked in. I already know many of the biggest musicians worldwide since I went to Berklee with them- some are even playing on my releases (which, again they would know if they bothered to research) I could have contacted them directly and not paid 1000, Besides, they are trying to get sync deals too! We're all trying to make a dime. Music gateway seems like another scam where you will get some tokenist help that you can probably do yourself with better results. Luckily I stoped the Spotify pitch after one month because I saw right away that I could get better results with another provider. I am still looking for help for someone to pitch my catalogue objectively. I did think maybe they thought the music was bad but with international airplay and international awards next to Hall of Fame -ers that would seem odd . I am not sure if they are a scam but I would not recommend them

27 de dezembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Music Gateway was great!!

Lee. and his entire team at Music Gateway are great. I used them on several projects in the year 2024 and I was very pleased with their success. They were willing to tailor their marketing strategies to fit with my company's macro overall strategy, something some agencies are resistant to agree to. In particular Their META ad strategy showed great results and I was very impressed with the diligence of their playlist vetting process and ensuring that any lists my songs were added to were safe from artificial manipulation. I highly recommend them.

5 de julho de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great customer service, even if you're not on a paid plan

From the experience I've had with them so far, they've been absolutely stellar. I didn't even have a paid subscription with them at the time when I reached out with a fairly specific issue, but they were unbelievably helpful, understanding and prompt with their communication and level of support, compared with another distribution company (*cough* Ditto).

It's so nice to get through to what seems like an actual human when you reach out to a company like this, instead of what seems like AI generated responses from the aforementioned competitors - it really makes a genuine difference to the overall experience as a self-employed music creator

29 de novembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Exceeded our expectations!

This was our band's first experience promoting our music through a PR campaign with a service like Music Gateway, so we were a bit nervous about investing the money without knowing if it would pay off.
I have to say that we're very happy with the results!
Leila and Lee were incredibly helpful and easy to communicate with throughout the process. I’d definitely recommend this service to bands that have some budget for promo and want to give it a try!

28 de agosto de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Very misleading and dissapointing

Very misleading and dissapointing. You say you want to provide free distribution for your artists. But Artists have to pay for an anual free for pro to release just one album . I just joined today, wanted to upload my album, and found out you gotta pay to do so. This is not free distribution. Deleting my account Immediately.

Update: November 30th 2024 . I just got an email from Trustpilot saying that they tried to flag my review for defamatory. It was confirmed that this was not the case. I have sent my response to trustpilot. Nice try Music gateway!

18 de novembro de 2024
Avaliação não solicitada
logotipo da Music Gateway

Resposta da Music Gateway

We’re sorry to hear you feel this way and want to clarify how our service works. Our goal has always been to support artists with affordable and accessible distribution options.

We do offer free distribution for artists on our Starter plan, which allows you to release singles at no cost. For larger projects, such as albums or advanced features like Pro releases, there is a subscription fee to ensure we can provide the highest level of service, including unlimited distribution and additional tools to help artists grow their careers in collaboration with our major partner Spotify.

We understand your frustration and apologise if this wasn’t clear upfront. Transparency is important to us, and we’re always looking for ways to better communicate our offerings. If you’d like to give us another chance or discuss this further, please don’t hesitate to reach out to our support team.

Avaliado com 5 de um total de 5 estrelas

Fred particularly has been amazing

Fred particularly has been amazing! The most attentive advisor I could have asked for. He really held my hand every step of the way and helped me get my head around how to promote my music which has always been a mystery to me. Music Gateway also has a great website which is very user-friendly.

8 de novembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

100% would recommend Music Gateway

Music Gateway are a joy to work with - they're always responsive, they care whole-heartedly about the top-quality music, representation in the industry, and generally delivering a top service.

8 de novembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Diplomacy, tact and professionalism

Nothing is simple if you haven't done it before. And it is the mark of superb support when you are not made to feel like a clumsy fool, but instead treated with respect you probably don't deserve. A&R consultant Fred Moylett and distribution expert Priya Sehgal, I thank you for going the extra mile, and helping me navigate my way through to the launch line!

5 de novembro de 2024
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Customer service fixed my problem (eventually)

Customer service fixed a problem about conflicting releases, and were helpful and polite; however it did take more than a week and several emails to achieve this. Still, thanks very much for the service!

1 de outubro de 2024
Avaliação não solicitada
logotipo da Music Gateway

Resposta da Music Gateway

Thanks Elliot, we're glad you're appreciative of the service and will pass on your feedback to the team for future improvements.

Avaliado com 5 de um total de 5 estrelas

Exceeded expectations

10 de outubro de 2024
Avaliação não solicitada
logotipo da Music Gateway

Resposta da Music Gateway

Thanks Michael, we are so pleased your latest YouTube campaign was way over target and hit 1 million views! Looking forward to continuing to build with you.

Avaliado com 5 de um total de 5 estrelas

There’s a transparency from Music Gateway…

There’s a certain transparency from Music Gateway that leaves me confident that they know what they are doing in the marketing sector. I feel like a more confident artist and more realistic with where my path as an artist is after a fairly successful campaign with organic results and informative reports. Highly recommend!!!

2 de agosto de 2024
Avaliação não solicitada
logotipo da Music Gateway

Resposta da Music Gateway

Thanks so much for the feedback Zach! We look forward to our next campaign together!

Avaliado com 5 de um total de 5 estrelas

Fast and very helpful

I contacted the service department today and Marcus answered me in a few hours. I had made mistakes in transferring my music and had to do the process all over again and I would have left without any coins. Marcus Power helped me and credited my account with extra coins so I can proceed, without having to buy new coins. Thank you very much!

2 de outubro de 2024
Avaliação não solicitada
logotipo da Music Gateway

Resposta da Music Gateway

Really pleased Marcus looked after you and hope you enjoy continuing to use the platform!

Avaliado com 5 de um total de 5 estrelas

Have yet to see how effective Music…

Have yet to see how effective Music Gateway is at connecting my music to sync opportunities as I joined quite recently, but so far their customer service has been great, and in particular a shout out to Marcus. I had a query about why some of my releases were missing from the library and he responded and resolved this for me very promptly.

24 de setembro de 2024
Avaliação não solicitada
logotipo da Music Gateway

Resposta da Music Gateway

Thanks for the positive feedback and best of luck pitching for sync opportunities!

Avaliado com 5 de um total de 5 estrelas

Above and Beyond

Went above and Beyond when dealing with my issue, always quick and efficient in all the times I needed help.

To the point in what I needed to fix, definitely one of the best customer supports in any business I ever dealt with.

17 de setembro de 2024
Avaliação não solicitada
logotipo da Music Gateway

Resposta da Music Gateway

Glad to hear it, thanks for the feedback!

Avaliado com 1 de um total de 5 estrelas

Gateway Music is a scam

I was approached by music Gateway with a job offer, it sounded pretty good. They told me that I will make 80-100USDC just for training. I was told I had to have a digital wallet and they suggested crypto wallet. They also said I could withdraw my 100dollars usdc after training. Well I finished the training and they kept putting off showing me how to withdraw my money. So I worked for over a week each time I asked how to withdraw my earnings they told me finish today's work and I'll show you tomorrow. Tomorrow never came. As I went through the music list I came across an album I had to submit. With the album it puts your money into a negative balance which you then have to put your own money in to get it unfrozen. I did this once and carried on. Finally after 8 days of working I'm told my salary was added to my already grown earnings. Now I asked how to withdraw the money to my bank account and once again I was told to finish the days work. Before I could finish I hit another album. Now I'm negative 1356 in my account. I'm told again I have to deposit money from my own account to get this number out of the negative. That's 1856 canadian. After I do this they will show me how to withdraw into my bank account. Well once bitten and twice shy. I'm not using 2000 dollars to have it taken from me and still not be shown how to withdraw. They're ignoring me now and they're a complete scam. They don't pay even what they promise to complete the training. Stay clear.

5 de setembro de 2024
Avaliação não solicitada
logotipo da Music Gateway

Resposta da Music Gateway

Hi there, we have recently become aware of a company pretending to be Music Gateway and offering people 'jobs'. This is not Music Gateway and the experience you're describing is not something we would ever or have ever requested from any employee or customer. We are very sorry that you have been a victim of this scam by someone who is utilising the Music Gateway brand which we have worked very hard to build into a trusted service in the music industry. We will be doing what we can to put a stop to this scammer and we are sorry again to hear that you've had this experience.

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