MW Vehicle Contracts Avaliações 

436
•
O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Gabby at MWVC was soooo helpful from the start. Clear communication, always cheerful and remembered our conversations. I wanted a VW T6 for converting to a camper, for a very personal reason. She lis... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I brought a ford transit custom dealing with Erica. She was brilliant all the way through and even when i got put into contact with other people of the company they were just as useful/helpful. The o... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Had a great experience with MW Vehicle Contract, done an application online and after that I was contacted by Jack when he explained everything to us. After we agreed on what truck to choose to suit p... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Everything ran seamlessly from start to finish. MW Vehicle Contracts comfortably had the most competitive quote by quite a wide margin, we then had excellent communications throughout and two weeks la... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Serviço de Locação
  2. também em
  3. Agência de locação de vans
  4. Locadora de Carros
  5. Serviço de Leasing de Carros

Escrito pela empresa

Business, Fleet and Personal. We work with the UKs leading vehicle funders to offer you the best car, van and pick-up leasing deals available.


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

436 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 mês

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,6

Todas as avaliações

(436)

58 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Easy to deal with

Easy to deal with, great communication while being very helpful.

15 de setembro de 2026
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Resposta da MW Vehicle Contracts

Hi Iain, Thank you for your feedback. We are so glad to hear you have had a great experience with our team. We look forward to working with you again in the future.

Avaliado com 5 de um total de 5 estrelas

Service was top notch

Service was top notch. Sorted the best deal for my dream car

11 de setembro de 2026
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Resposta da MW Vehicle Contracts

Hi Harvey, Thank you for your feedback. We are so glad to hear that our team has managed to source you your dream car for the best deal! Enjoy your new car, we look forward to working with you again in the future.

Avaliado com 5 de um total de 5 estrelas

Great team

Great team, easy to deal with, would recommend.

20 de agosto de 2026
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Resposta da MW Vehicle Contracts

Hi Mr Bragg, Thank you for your feedback. We are so glad to hear you have had such a good experience with our team. We look forward to working with you in the future.

Avaliado com 4 de um total de 5 estrelas

Great service although I was promised…

Great service although I was promised different wheels, grill and splitter but didnt get them ,

17 de agosto de 2026
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Resposta da MW Vehicle Contracts

Hi Pete, Thank you for your feedback. We are glad to hear you have received a great service from our team. We are also sorry to hear you haven't received the additional items as promised. If you could please send an email to our customer relations team, we can investigate this further for you. Customerrelations@mwvc.co.uk.

Avaliado com 5 de um total de 5 estrelas

Competitive pricing

Competitive pricing, good communication, and a pleasure to deal with Ross and Tasha from start to finish. Highly recommended!

4 de agosto de 2026
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Resposta da MW Vehicle Contracts

Hi Simon. Thank you for your feedback, we are glad to hear you have a such a great experience with both Ross and Tasha and we were able to provide you with competitive pricing. We look forward to working with you again in the future.

Avaliado com 2 de um total de 5 estrelas

When the vehicle was delivered it was…

When the vehicle was delivered it was dirty with 175 miles on the clock hardly any fuel
And they had the payment two days before delivery when it was due to be taken 10 days after delivery,

5 de agosto de 2026
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Resposta da MW Vehicle Contracts

Hi Nicholas,

We’re sorry to hear that your vehicle was delivered in a condition that was not up to the expected standard. This is certainly not how we want our vehicles to be presented at the point of delivery. Had we been made aware of the issue at the time, we would have done our best to offer further support and help resolve this for you.

In regard to the mileage on your vehicle, as the vehicle had been driven prior to delivery, the delivery mileage was 500 miles. Your finance agreement will commence based on the mileage recorded at the point of delivery to you.

We also apologise for any missed communication regarding your payments. Unfortunately, this is outside of our control. However, if you would like us to look into this further on your behalf, please contact our Customer Relations team at customerrelations@mwvc.co.uk.
Thanks

Avaliado com 4 de um total de 5 estrelas

I got the car I needed at a competitive…

I got the car I needed at a competitive cost but had to wait almost 8 months

3 de agosto de 2026
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Resposta da MW Vehicle Contracts

Hi William, Thank you for your feedback. We’re pleased to hear that you were able to get the car you needed at a competitive price. We sincerely apologise for the long wait of almost eight months and understand how frustrating that must have been. We appreciate your patience and are glad that, in the end, we were able to provide you with the right vehicle at a good value.

Avaliado com 5 de um total de 5 estrelas

Smooth service

Smooth service , kept me up to day with all steps and even the after care with the car

Big thank you to Ross Smith !!

24 de julho de 2026
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Resposta da MW Vehicle Contracts

Hi Ricky, Thank you for your feedback. We are glad to hear that you have had such a great experience with Ross. We look forward to working with you in the future. Thanks

Avaliado com 1 de um total de 5 estrelas

I enquired about a Ford Transit Custom…

I enquired about a Ford Transit Custom advertised at £251.83 + VAT per month.

After speaking with Henry in the sales team, the monthly price increased to £297, and after completing the finance application it increased again to £457 per month.

I was later told this was because my business is newly established and has only been trading for a few months. I completely understand that finance is subject to status and that newer businesses may not qualify for the headline rate.

My disappointment is that this wasn’t explained from the outset. Had I been told that a newly established business was unlikely to qualify for the advertised rate, it would have saved everyone a lot of time and avoided raising expectations.

I was also told that my application would be submitted to see if a better outcome could be achieved. Unfortunately, after that I heard nothing further. I wasn’t updated or contacted with any outcome and was left to assume the matter had simply been dropped.

Overall, I found the process disappointing. The staff were polite, but I believe there needs to be much greater transparency about who is actually likely to qualify for the headline prices that are advertised, along with better communication throughout the process.

28 de julho de 2026
Avaliação não solicitada
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Resposta da MW Vehicle Contracts

Hi Valantino, Thank you for your feedback. We are sorry to hear that your experience didn't meet your expectations.
We completely understand your frustration regarding the changes to the monthly payment throughout the finance process. While our advertised rates are subject to finance approval and individual circumstances, including factors such as how long a business has been trading, we appreciate that this could have been explained more clearly from the outset. Setting the right expectations early is important, and we're sorry that this wasn't your experience.

We're also disappointed to hear that you didn't receive a follow-up after your application was submitted for further review. Keeping our customers informed throughout the process is something we strive for, and we apologise that our communication fell short on this occasion.

We genuinely value your feedback, as it highlights areas where we can improve both our transparency and our communication. Thank you again for bringing this to our attention, and we wish you and your business every success moving forward.

Avaliado com 5 de um total de 5 estrelas

Great company to deal with

Great company to deal with, David and Natasha were excellent every step of the way. Great communication, the whole process was seamless down to delivery.
Well done guys, I would definitely recommend you.

15 de julho de 2026
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Resposta da MW Vehicle Contracts

Hi Mr Cheater, Thank you for your feedback. Were so glad to hear that you have had a seamless process with your new car. Our team are always striving to make each step as simple and efficient as possible. We look forward to working with you again in the future.

Avaliado com 5 de um total de 5 estrelas

From the start MW talked everything…

From the start MW talked everything through to a very high standard and we couldn’t be more pleased the way it all went .

7 de julho de 2026
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Resposta da MW Vehicle Contracts

Hi Roger, Thank you so much for your feedback, our team always try their up most best to go above and beyond to support our customer and we are glad to hear you have experienced this. We look forward to working with you again in the future.

Avaliado com 5 de um total de 5 estrelas

Good customer service

Good customer service. Keeping me up to date with everything.
Thank you Gabby and Archie

6 de julho de 2026
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Resposta da MW Vehicle Contracts

Hi, thank you for your feedback. We are so happy to hear you had a great experience with our team. We look forward to working with you again in the future.

Avaliado com 5 de um total de 5 estrelas

my agents were wonderful

my agents were wonderful. Great communication and responsiveness.

8 de julho de 2026
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Resposta da MW Vehicle Contracts

Hi Susan, Thank you for your feedback. We are glad to hear that you have received such a great experience with our team. We look forward to working with you in the future.

Avaliado com 5 de um total de 5 estrelas

New car

Excellent all round
Hassle free

29 de junho de 2026
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Resposta da MW Vehicle Contracts

Hi Trevor, Thank you for your feedback. We are glad to hear you have had a great experience with us. We look forward to working with you again.

Avaliado com 5 de um total de 5 estrelas

Excellent service as always

25 de junho de 2026
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Resposta da MW Vehicle Contracts

Hi Andy, Thank you for your feedback. We are happy to hear you have had such a great experience with us and we look forward to working with you in the future. Thanks

Avaliado com 5 de um total de 5 estrelas

Great customer service

Great customer service - would highly recommend

22 de maio de 2026
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Resposta da MW Vehicle Contracts

Hi Claire, Thank you for your feedback. We are so glad to hear you have had such a great experience with us and look forward to working with you again in the future.

Avaliado com 5 de um total de 5 estrelas

Very good service and communication all…

Very good service and communication all the way through the process. Would highly recommend.

19 de maio de 2026
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Resposta da MW Vehicle Contracts

Hi Jonathan, Thank you so much for your feedback. We are glad to hear your experience with us has been great and that our team communicated with you through out the process. We look forward to working with you again in the future.

Avaliado com 5 de um total de 5 estrelas

Excellent service as always.

Excellent service as always.

1 de maio de 2026
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Resposta da MW Vehicle Contracts

Hi Russell, Thank you for your feedback. We are glad to hear you have received excellent service from our team. We look forward to working with you in the future.

Avaliado com 5 de um total de 5 estrelas

Great service from sourcing the vehicle…

Great service from sourcing the vehicle we required to updates on delivery to actual handover. Communication from start to finish was excellent from both Joe and Archie.
Overall, a really positive experience.

23 de abril de 2026
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Resposta da MW Vehicle Contracts

Hi Nick, thank you for your feedback, We are glad to hear your experience ordering and receiving your new vehicle was excellent. Our team take pride in ensuring a smooth process is received throughout.

Avaliado com 5 de um total de 5 estrelas

Quick and easy to deal with

Quick and easy to deal with, no hassle and no pressure

24 de abril de 2026
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Resposta da MW Vehicle Contracts

Hi Ewan, Thank you for your feedback. We are glad to hear you had such a good experience with us and didn't feel pressured at any point. We aim to make the process as smooth and stress free as we possibly can. Thank you!

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