My husband and I are expecting a little one in December and know almost nothing when it comes to the “big” things we need for baby. When we came into the store we were greeted with the warmest welcome... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
My husband and I are expecting a little one in December and know almost nothing when it comes to the “big” things we need for baby. When we came into the store we were greeted with the warmest welcome... Ver mais
A empresa respondeu
My favourite shop there is, I have had an uppababy minu duo and the bugaboo stardust off my baby stroller and they are brilliant. Laura and her partner or husband (apologies for not knowing Laura �... Ver mais
A empresa respondeu
Great service from start to finish. The team gave really helpful advice on which car seat would be best for our needs and offered a genuinely personal service that you just don't get from larger reta... Ver mais
A empresa respondeu
This a lovely looking buggy and pushes well. However, it is extremely heavy and difficult to put up/collapse (hoping it will get easier with more use). It is also too wide to get through local walkway... Ver mais
A empresa respondeu
My Baby Stroller is a family run, Birmingham based business. selling prams, pushchairs, strollers, travel systems, double strollers, nursery furniture, clothes, toys and much more. We want to make shopping for baby products easier. Becoming a parent can be overwhelming, with so many options available, it can be hard to know what you need and you can end up spending too much money on the wrong things. Having recently welcomed a new addition to our own family, we felt that there wasn’t enough support in purchasing decisions and often felt like we were in the dark, spending too much money and wasting time scrolling through online shopping pages. Information that’s available to new or soon to be parents is so vast and confusing it can be difficult to know what to do. Our mission is to provide a place to purchase the essential baby products with your eyes open. Beyond that, we want to bring the community together and support new parents through one of the craziest times of their lives.
14 Greenfield Crescent, B153AU, Birmingham, Reino Unido
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Excellent local business with lots of knowledge and experience. Really happy with my purchase as is my little one.

Resposta da My Baby Stroller
Fantastic independent business. Beautiful shop. Staff very helpful in helping me find the right car seat for the isofix base we already had. Also ordered me in a replacement mattress for our cot on request. Gave me an excellent price on a sling too! Would highly recommend and will be shopping there again!

Resposta da My Baby Stroller
Speedy delivery and a great quality cot bed

Resposta da My Baby Stroller
Great product, price and communication. Would definitely recommend and will be using again.

Resposta da My Baby Stroller
Excellent company to deal with, fantastic comunication and prices

Resposta da My Baby Stroller
Penny was amazing! So helpful and full of knowledge. She made buying our pushchair a lovely experience. We will definitely be going back for our other baby products and recommending to family and friends.

Resposta da My Baby Stroller
Easy ordering and fast delivery would definitely buy from here again.

Resposta da My Baby Stroller
Excellent customer service. We urgently required a pram due to unplanned hospital discharge. This company sent me email videos of pram required and even opened on a usual closure day before Christmas. Outstanding service, they even sent gift for baby. Cannot recommend more, excellent quality pram too

Resposta da My Baby Stroller
We had great communication with the team at my baby stroller from booking our appointment to the actual appointment and delivery of our items, the team were really knowledgeable about all of the products and helped us to choose the right products for us, they were willing to make a deal with us as we went on a offers weekend and were so friendly throughout we have now received our products and are really happy with the quality, they also have loads of different toys and anything you’d need for your baby we’d definitely shop with them again, thank you, highly recommend!

Resposta da My Baby Stroller
I had very good service from My Baby Stroller. I had used the shop before and like the friendly and helpful atmosphere. My 2 year old granddaughter had grown out of her baby car seat in my car. I was looking for a toddler car seat similar to the one in her parents’ car. I found the range of choice online confusing so it was helpful to get the advice at My Baby Stroller. The seat I chose was on offer - Black Friday deal. I had great personal service from Richard at the shop with my old car seat removed and the new seat fitted. It’s a really good car seat and my granddaughter finds it safe and comfortable. I would recommend this shop for buying children’s products.

Resposta da My Baby Stroller
Ordered a baby jogger raincover. Arrived before estimated date. Excellent communication from store as it was being dispatched directly from the supplier, which meant they didn't have a tracking number at time of dispatch. Would definitely purchase from here again.

Resposta da My Baby Stroller
I am a first time mum and overwhelmed with all the baby things out there. I saw My Baby Stroller on instagram and immediately went to their website. I was really interested on what they have. Me and my husband went to their shop and ended up buying our pram there. They were really helpful and patient with us letting us try couple of prams to have a feel of it. On top of that I got some discount too. I have recommended this shop to my colleagues as well.

Resposta da My Baby Stroller

Resposta da My Baby Stroller
Very easy to use. Compact and practical for babies. I’m very satisfied.

Resposta da My Baby Stroller
Lovely experience, very helpful and friendly people to help us understand the range of products available. We felt very informed to choose the right pram. This store in very unique and focusses on having products that have the best benefits for the baby. We look forward to returning in the future.

Resposta da My Baby Stroller
Very poor communication on an online order. Lots of chasing required and took 3 weeks despite website saying 3-6 working days delivery and 2 in stock.
Was made aware 7 days after ordering that there was a delay supplier-side, but then poor communication from that point onwards.
They sent next day delivery when the product arrived with My Baby Stroller, which was ok but also meant we had less than 24 hours notice to rearrange our days to be home for the large delivery of a travel system.
Product itself is great.

Resposta da My Baby Stroller
I had a great experience purchasing my pram from my baby stroller. The staff were very friendly and offer a very personalised service. They are also very knowledgeable and able to give great support and advice.

Resposta da My Baby Stroller
Customer service is rubbish. They dont respond to emails or phone messages.

Resposta da My Baby Stroller
The staff are incredible (particularly Laura) and went above and beyond during the purchase of my travel system. There was a minor issue with a mix up with the delivery company. One member of staff at MBS answered the phone and answered my query when she really should have been packing up and going home, and another sent me an email when she had just got back from holidays to reassure me my items had been sent out by them and would be with me the following day. Honestly rarely had better customer service from any company.

Resposta da My Baby Stroller
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.