myDNA Avaliações 

163
•
O TrustScore é 2 de um total de 5

1,8

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Veja o que dizem as avaliações

Avaliado com 2 de um total de 5 estrelas

I see lots of health news from reliable and unreliable sources. The descriptions I received from myDNA (morning person vs night owl) didn't fit me, and I found little evidence to justify the advice th... Ver mais

Avaliado com 1 de um total de 5 estrelas

Absolute waste of money. The results are very vague and completely contradictory. For example, I have a gene that means I’m likely to be overweight, while also being likely to have a low body mass i... Ver mais

A empresa respondeu

Avaliado com 3 de um total de 5 estrelas

Three stars is the best I can do because of a huge problem for me...lack of any consolidated information about the effects of my specific genes. Initially getting the list of my specific variations is... Ver mais

Avaliado com 1 de um total de 5 estrelas

Absolute rubbish. Data was so irrelevant to me. Not just one or two areas, but most areas were not correct. "meal plans" don't take into account any food alergies or intolerances. In fact, it told m... Ver mais

Detalhes da empresa

  1. Saúde e Medicina

Escrito pela empresa

One size doesn’t fit all. Get the results you want with a personalised, DNA-powered approach.


Informações de contato

1,8

Ruim

O TrustScore é 2 de um total de 5

163 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

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Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

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1,8

Todas as avaliações

(163)

2 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

It is a SCAM, don't buy it!

I have done the test 2 months ago and I still haven't received any result! The app is not working for android neither everytime I try to connect with my code. And they are not replying to my emails!! Such a scam and waste of money! DON'T buy it

10 de março de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Absolute rubbish

Absolute rubbish. Data was so irrelevant to me. Not just one or two areas, but most areas were not correct. "meal plans" don't take into account any food alergies or intolerances. In fact, it told me I was NOT lactose intolerant, and I am - VERY. It was not at all what I was expecting from the marketing. Very "general" information, and I hated the fact that I couldn't get the results in a written report or on my computer - rather having to download a phone app and read on a tiny screen. I would NOT recommend mydna to anyone - complete waste of time and money.

25 de junho de 2024
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Thank you for sending me my results

Thank you for sending me my results. There is a problem in the myDNA app because when I read my results the type is barely legible. I’m not sure if this is just an app problem or my device. The print on all other parts of the app is perfectly clear/ it’s just my results which are difficult to read.

29 de março de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I am very disappointed

I am very disappointed with this service. There's one fact that no one tells you before order. The result is available only through the phone application. And unfortunately this app is broken - it is not possible to download it from Google Play, although I have a smartphone and a high level of Android. So I spent money for which I won't get a result. I wrote several times to customer service, but no answer. I regret ordering it.

18 de setembro de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Im unable to locate app for downloading…

Im unable to locate app for downloading therefore im unable to read my results.
Please advise

18 de setembro de 2023
Avaliação não solicitada
logotipo da myDNA

Resposta da myDNA

Hi S.P,

Thank you for reaching out to us. Here is how you are able to locate our App:
Download the "myDNA Unlocked" (blue icon with spirals) app on your phone. 
- For Apple:  https://apps.apple.com/au/app/mydna-unlocked/id1537350005. 
- For Android:  https://play.google.com/store/apps/details?id=life.mydna.mobile

Hope this clarifies your query. Should you have any further query, please email us at: support@mydna.life. Thank you for your patience.

Avaliado com 1 de um total de 5 estrelas

My app won’t open

My app won’t open. I have emailed tech support at least a dozen times and talked to Jeremy at the Houston lab and have received no help whatsoever. My results are due back tomorrow and I won’t to be able to view them unless the problem is fixed. Terrible tech support!

4 de abril de 2023
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

An extremely valuable exercise

A lot of really good information, but for me, I would have liked a little more detail surrounding the possible implications of certain genetic traits.

However, that said, the test has resolved two longstanding questions regarding my health that I had previously been unaware that there might have been a genetic aspect to. So this has been really good and has helped me to understand so much more about something I have struggled with for years and have been unable to resolve.

One thing I would really like is the ability to order follow-up testing for specific things such as hereditary AF, the APOE4 gene, and so on. Perhaps these things could be included in a premium subscription?

Overall, a really interesting and valuable exercise and something I would recommend.

27 de março de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Highly recommended

I was blown away by the amount of information I received and their diet and exercise recommendations for me .
Definitely worth doing and I would not hesitate to recommend My DNA. I wish this had been available years ago it would have changed my life .

24 de março de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Don’t waste your money…..no follow up…

Don’t waste your money…..no follow up with a real person…..you can’t print off the results…….advise such as if you eat more than you need you will put on weight….. nothing useful from the repy

15 de março de 2023
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

MyDNA

The trainings are pretty high intensity. It would be great to add allergies to food recommendations; for example i can’t eat fish or banana. The DNA analysis is interesting!

1 de março de 2023
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

Three stars is the best I can do…

Three stars is the best I can do because of a huge problem for me...lack of any consolidated information about the effects of my specific genes. Initially getting the list of my specific variations is a great start but dribbling out the consequences over time maybe good business practice but just frustrates me. I would even pay more if all the info you have or will send me about specific effects was consolidated. Now I have to save individual emails received over time to get "my story"

18 de janeiro de 2023
Avaliado com 3 de um total de 5 estrelas

Great product, but no print friendly version

Great product, information and references to underpinning research. However being only able to view access the information in the app is ridiculous - this information should be able to be exported to a pdf/ print friendly version for those who don’t have or don’t want to use a smart phone all the time or those who consume information better in a printed form ( or who want to share with the health partners).

9 de janeiro de 2023
Avaliado com 5 de um total de 5 estrelas

Eye opening DNA insights

It was useful information in an easy to understand format. The articles were well tailored to my DNA results.

9 de dezembro de 2022
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Resposta da myDNA

Hi there, Thank you for your review. We're glad you found it insightful, All the best with your wellness journey!

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