I got the fall cute couple hanging pieces. I absolutely love them. I paid $45 for 2 of them after the non optional protection options. Both came in scratched. In different spots and patterns. After em... Ver mais
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Veja o que dizem as avaliações
J’avais commande une photo personnalisée « cartoon » sur bois afin d’offrir à des amis. La photo originale était débordante de vie et j’avais demandé le retrait de l’arrière plan. Ils m’avaient... Ver mais
A empresa respondeu
I ordered plush versions of characters from a children’s book u have written. The advertisement shows 3D plush versions of drawings. This is what I was expecting. However was I got was pictures printe... Ver mais
A empresa respondeu
Ordered “3D Effect Action Figure Pack Packaging Toy Box Style Art Gift Personalized Acrylic Keychain Gift for Dad Father's Day Gift”. No preview shown when ordered. Arrived within delivery time but pr... Ver mais
Detalhes da empresa
Escrito pela empresa
MyPhotoWallet brand was established in 2019. We have always focused on making unique personalized gifts for customers, providing very competitive prices, and are committed to bringing a better shopping experience to customers around the world.
Informações de contato
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 95% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
A+++
Excellent communication, great after sales service , friendly helpful staff A+++
Scam alert
Money taken, items didn't arrive, kept trying to delay shipping to surpass PayPal money back guarantee. Luckily, I raised a dispute in time. Seller's response was 'close the dispute and we'll send you the items'. Very dodgy, I'd avoid at all costs.
Do not buy from this useless company
Useless. Took 3 weeks for my items to arrive despite paying for an express delivery.
When the items finally arrived. They were broken! Don’t waste your money. If they don’t respond to me soon with a full refund. I will be taking matters further.
DO NOT ORDER FROM HERE !!!
Joke paid 30+ quid for a moon light the picture that is sent doesn't evan match what's came just looks like a white lump.on the thing asked for refund they said u can only have 2.95 back joke DO NOT ORDER FROM.HERE robbing basterds
Pan pan at customer service was a great…
Pan pan at customer service was a great help
Don’t buy from here!!
Don’t buy from here if you want to personalise. Shockingly shit personalisation looks nothing like the photo sent and takes ages to arrive even though it says 7-10 business days it took way longer. Do not recommend
Fantastic gift
Ordered a personalised moon lamp was great quality and arrived well packaged very happy with the gift thankyou
Defective product
They sent a stained wallet. Communication problem. No possibility to return the product. They did not want to refund the entire amount for the product . They offer some ridiculous amount of a few pounds as compensation. I do not recommend. The product is not the same as in the pictures on their website.
I bought two of these moon globes
I bought two of these moon globes for my daughters as they lost their mum in October 💔
They are well made & if you upload a photo, the likeness that is produced on the globe once lit is brilliant 👍
Ordered a moon lamp at beginning of…
Ordered a moon lamp at beginning of December, was told 7-9 days delivery, paid £10 for postage to ensure it arrived before Christmas. 8 days later after receiving no confirmation email of my purchase, I am told in an automated response that my order is "in the production phase" and will be shipped in the next 48hrs" and then will arrive with me in the next 7-10 days after that. I have emailed twice with no response about a refund. TERRIBLE CUSTOMER SERVICE- DO NOT USE, there are plenty of better options out there!
Excellent products
Excellent products , lovely canvas , good quality
Excellent customer service
The wallet I received was great quality and the printed image was beautiful. Unfortunately the text on the wallet was misspelled, accidentally by myself. I contacted customer service straight away and Sara could not have been more helpful. She was responding back and forth with me via email and was happy to help in anyway she could. I will now be receiving another wallet for a small cost to replace the first one. Couldn’t be happier with the service I’ve received, especially at this time of year. I would definitely recommend.
Poor quality
Received Christmas photo bauble which I wanted to give as a gift. Nothing like expected or advertised. Too awful to give. Paid over £26 including postage…..
Complained including photos - offered £2.39 refund.
I do not recommend this company.
Paid £45 and received nothing
Paid £45 and received nothing, tracking says status unknown. Wouldn't waste my money wish I had checked reviews before I ordered. Ordered a month ago
Do not buy from this company ordered my…
Do not buy from this company ordered my item on the 7th paid extra for priority delivery not arriving till 3rd of January but it says delivery within 7 to 10 days and it does not say from what I can see that the items will come from China if I knew it would take this long and it wasn't even coming from uk even though it says my photo wallet uk I would have purchased elsewhere false advertising need reporting for misleading buyers which I will be doing
Ordered at beginning of Dec
Ordered at beginning of Dec, was told 7-9 days delivery.....! Sent numerous messages & today got an automated response telling me my order is "in the finishing proces & will be shipped in the next 48hrs" then will be 7-10 days after that. Was told I couldn't cancel as there isnt a fault. Not going to arrive for Christmas!!! Terrible company. Will not use again.
Not based in the UK
Business gives the impression of being based in the UK but manufactures and sends from China. Paid for priority sending (5-7 days) a week ago and item has only just left Hong Kong today. Unlikely to be here in time for Christmas and would not have used them had I known they were not a UK business. Misleading business and would not recommend.
Very poor customer experience
Ordered a photo on the 8th December - heard nothing since! No delivery email no refund email - nothing! Do NOT recommend!
Fantastic product and great price
I purchased a photo moon lamp for friends who sadly lost their cherished pet dog last year, I had his picture added to the moon lamp and it looked fantastic, I'm sure there will be tears when they open it Christmas day, fantastic product and great price
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