Dreadful experience
Online purchase: I asked if the car had any issues I had to be aware of and was told and I quote "no issues whatsoever, the car is in excellent condition". Communication was fluent and I was reassured so I trusted the online reviews and proceed to make the reservation and purchase. After I paid in full communication was not so great anymore, a bit of a red flag there but okay.
However, once the car arrived, while the exterior of the vehicle seemed fine, when I opened the door the first thing that hit me was the stench, it smelled awful, and then the seats, the panel, the doors, the backseat, pretty much everything was incredibly dirty, everything wassticky! Not only that, I opened the glove comparment and it falls to the ground! Things are not going great and then I turn it on, the engine wobbles, I turn the weel I hear a screechy sound, I park it, the brakes screech too.. So much for the "excellent condition". I made an appointment with a reputable mechanic to see how badly I've been scammed.
These sort of things must be informed so customers can make an informed decision, especially online! and on top of all of the issues the car wasn't even reasonably clean inside. Disgusting, absolutely terrible, I was looking forward to be able to leave a good review but I can't recommend them at all.
On top of that, I left a review on feefo and they won't publish it on their site... no wonder they had so many great reviews..
Update: I've got a reputable mechanic to do a full check on the car: broken suspensions, broken brake pipes, leaking brake liquid (of course), two tires must be replaced. And those are just the safety issues, on top of that spark plugs need replacement and the battery seems to be in bad shape. So all in all, I'm going to have to pay 1k extra on repairs for a car that has "no issues at all"
4 de março de 2022
Avaliação não solicitada