Nankivells Avaliações 

133
O TrustScore é 5 de um total de 5

4,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I’m extremely pleased with the fitted wardrobes installed by Nankivells. From the initial consultation through to completion, everything was handled professionally and efficiently. The team took the... Ver mais

Avaliado com 5 de um total de 5 estrelas

Absolutely wonderful company. Paul who came round and viewed our house where we wanted our wardrobes was amazing. So helpful and had a wealth of knowledge about fitted wardrobes. Helped us making... Ver mais

Avaliado com 5 de um total de 5 estrelas

Excellent service from initial design meeting to final design approval. The fitting went well, they were on time, clean and tidy, trustworthy when working in our house and finished off all bits and cl... Ver mais

Avaliado com 5 de um total de 5 estrelas

A great experience! We used nankivells for our fitted wardrobe as the builders who built our house used them for the wardrobe in the master bedroom. We weren’t disappointed! The fitter arrived on... Ver mais

Detalhes da empresa

  1. Loja de Móveis
  2. Loja de Móveis para Quartos
  3. Loja de utensílios de cozinha

Informação fornecida por fontes externas variadas

Nankivells Specialise in bespoke fitted bedrooms, fitted kitchens, home studies and hideaway beds. We have been established for over 40 years, fitting furniture across England for private customers and New house builders. We offer a free design service, which is a no obligation quote and will be kept on file for 12 months. We have a extensive showroom at our premises in chesterfield, or visit our website www.nankivells.com From the 22nd of February 2014 our new concession at Atkinsons of Sheffield Department, on the moor Sheffield will be open showing displays in our Fitted Bedroom, sliding door, home study and hideaway bed range.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

133 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

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4,9

Todas as avaliações

(133)

7 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Great quality kitchen and customer…

Great quality kitchen and customer service, they couldn’t do enough to design the kitchen we wanted with our budget.
Really pleased with end result. The worktop looks fab against the wooden cabinets. Thank you.

27 de novembro de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent service from initial design…

Excellent service from initial design meeting to final design approval. The fitting went well, they were on time, clean and tidy, trustworthy when working in our house and finished off all bits and cleaned the kitchen down when handing over to us. They also showed us how to work the appliances with us to show everything worked. They are now preparing to fit wardrobes for us now due to the professional service. Great firm, easy to deal with, very helpful, thanks

27 de novembro de 2020
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

What terrible terrible service but what a good planning and design.

If customer service means insulting, browbeating, patronising and being thoroughly unpleasant then Nankivells directors have this in spades.
Following a change of personnel at Nankavills resulted in my encountering three of the directors. One of them fitted the kitchen we had planned in detail with the outgoing member of their staff. In the event it was clear that the detailed handover was totally ignored.
I had reason to ask for five of the units to be refitted as they were not as planned. This was done but did necessitate close attention by myself and subsequent modification to function properly.
A granite worktop was chosen and very specifically requested to be cut to maximise a particular pattern. In the event this was, once again, not done as planned. I pointed this out as the now cut slab was delivered, incidentally on the wrong day. I was told the wrongly cut worktop was perfectly correct and that it was merely my opinion which obviously did not matter.
I have tried to resolve the situation with the directors but am now threated with escalating charges.
Avoid them if you want good service.

Following the response from Nankivells all I can add is this is a very narrow perspective of a complicated situation but typical of my experience of putting customers down. Glad it's all over all bills paid but never an apology.

27 de novembro de 2020
Avaliação não solicitada
logotipo da Nankivells

Resposta da Nankivells

Dear Mr Rich,
This review doesn’t represent the full picture, after having 2 fitted bedrooms and a fitted kitchen.
This review is only based around a worktop that you handpicked and then changed your mind on.
Unfortunately no company would foot the cost because somebody changed their mind on a worktop that had been cut to size specifically for you – which left us both in a very awkward position.
You then also had us make you a polished edged coffee table in Orinoco FOC (which is the most expensive granite available), to then decide that you would not pay the final balance.
I’m not sure what level of customer expects so much for free, however this is what we encountered.
On reflection perhaps we should have invoiced for the extra work which was completed outside the scope of the contract.
Customers do have the freedom to leave reviews, it is again unfortunate that you did not feel that this could have been dealt with in a more professional manner.
Nankivells

Avaliado com 5 de um total de 5 estrelas

Excellent quality wardrobes

Excellent quality wardrobes. We’ve recently had fitted wardrobes installed in 2 bedrooms by Nankivells. We had hinged door wardrobes and made to measure drawers/cupboards in a bay window and then sliding door wardrobes in the 2nd bedroom. Everything from the initial visit and design to the installation has been excellent. The fitters were punctual, professional, tidy and they worked really hard. I would have no hesitation in recommending Nankivells.

18 de setembro de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Study furniture - highly recommended

We had some furniture fitted in our study. Everything from start to finish was professional and hassle free. The designer took plenty of time to give suggestions and get the details right. The fitters were polite, friendly and left the room spotless. The quality of the furniture and of the fitting is excellent.
This is the first time I have used Nankivells (I used another company for fitted wardrobes and a kitchen in the last year), but to be honest, Nankivells will be my first choice for any future projects.
Thank you for your service.

13 de junho de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

This is the second time !

This is the second time we have used Nankivells, because we were so impressed with their work the first time . We have a seperate utility room which we wanted fitting out and a couple of units adding to our existing kitchen . Paul did the design work then Chris came along and did a site survey . The design of the utility room works well and has given much better use of the space and more much need cupboard space. The additional units in the kitchen blend in perfectly. Tom the installer was a pleasure to have on site and did a lovely job for us .

21 de dezembro de 2019
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

This company send a…

This company send a designer/draughtsman who listens to what you want and suggests alternatives that you might want to consider,then designs what you decide.
A truly professional experience in a relaxed approach, designed to make you get what you want.
The fitters follow up and install your order, they do the job as required and leave after cleaning up after they have finished, you would not know they have been.We have used this company five times and would recommend them to all.

1 de outubro de 2019
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Good planning

Good planning, Excellent installation of a new kitchen with the various tradesmen arriving on time, We are very pleased with the result.

1 de outubro de 2019
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Best Quality, Service & Price Around

We used Nankivells around 5years ago to have fitted sliding wardrobes and drawers in our main bedroom. The service, quality and price were second to none. We had shopped around all the other local suppliers and these were by far the best quality and price. Recently we purchased a property to move my elderly disabled parents into and I didn't hesitate in returning there. I didn't bother to shop around as I knew they were the best.
Again the job that was done in both bedrooms was exceptional and we couldn't be happier. To receive a beautiful bouquet of flowers afterwards was just the icing on the cake.
Would highly recommend

23 de setembro de 2019
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Absolutely marvellous!

Nankivells have supplied and fitted various units for me over the years, most recently on two large residential projects and they have been superb! Great communication, great products and super nice fitters. Every aspect completed to a superior standard and on time! HIGHLY recommend.

29 de julho de 2019
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Brilliant company!

Brilliant company!

We first had fitted wardrobes, which from design to fitted they were brilliant, workmanship second to none.
We approached Nankivells along with other companies for our kitchen replacement, Nankivells listened to what we wanted, gave ideas and interpreted what we wanted, to the stage when it came to the final measure up 2 weeks prior to starting a wine rack was added into the design!

From design to fitting we were really impressed with the company, everyone is a credit to this company.

Would definitely recommend and use again.

14 de abril de 2019
Avaliação não solicitada
logotipo da Nankivells

Resposta da Nankivells

Thank you Catherine for your wonderful review. We hope you are enjoying your new kitchen and look forward to working with you in the future x

Avaliado com 5 de um total de 5 estrelas

Excellent service from start to finish

Excellent service from start to finish. Paul originally came out to see us & provided advice from the spec to the best location for the wardrobes in our room. We chopped & changed our minds on the size, on a few occasions & Paul was completely understanding. The fitters arrived on time, did a great job & on the few occasions I phoned the main office, they were always very helpful. Thank you, Luca & Anneka

31 de março de 2019
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Despite a few problems I would still highly recommend

I have used this company in our previous home and they were excellent. We have moved house and called upon them again to provide us with built in wardrobes. On this occasion there were issues for example the wrong doors were installed. The company did put all of the problems right but I don’t feel able to award 5 stars because of the issues.

27 de março de 2019
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

The first fitter was late arriving

The first fitter was late arriving, then said that the design wasn't quite correct and that some alterations had to be made so that doors could open properly.We then had to wait several days for some reason, and when the parts were ready and the date agreed for final fitting the fitter was ill, so fitting cancelled. following day a different fitter came and finished the job but one of the handles was rough and poorly finished so a new handle had to be ordered. another delay ensued.New handle arrived in post and not sure if arrangements have been made to fit it yet. Not the service we expected, we could have got them cheaper elsewhere, but we thought your service and finish would be superior.We were disappointed

21 de fevereiro de 2019
Avaliação não solicitada
logotipo da Nankivells

Resposta da Nankivells

Hi Mr & Mrs Brooks, were sorry to hear you didn't receive the service you expected and can only apologise again for the fitter being ill. It is not something we can plan for unfortunately, but will always do our upmost to ensure the customer receives as little delay as possible. The handle was fitted last week, but if you require anything else then please do let us know - kind regards.

Avaliado com 5 de um total de 5 estrelas

Great service

Great service, tidy and friendly workers. So pleased we chose Nankivells they came recommended by a relative and I would also recommend this company to anyone contemplating refurbishing their bedroom.

22 de novembro de 2018
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent

Excellent. Really helpful team, good timescale, excellent fitter. Definitely recommended. Great service.

15 de novembro de 2018
Avaliação não solicitada

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