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Nanny & Butler Avaliações 119

O TrustScore é 4.5 de um total de 5

4,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Il signor Manuel è sempre professionale ed educato, consiglio assolutamente la sua figura nella selezione,accurato, meticoloso e attento a ogni dettaglio,lo staff nanny e Butler non poteva avere un... Ver mais

Avaliado com 5 de um total de 5 estrelas

I applied for a job with this company. They were extremely professional and very quick and responding back for follow up interview. During my interview, the hiring manager was on point asking all the... Ver mais

Avaliado com 5 de um total de 5 estrelas

The interview with Lucy was very good. I felt very comfortable and we spoke with smiles the whole time. I answered all the questions with complete ease and I was happy to do this interview! I sinc... Ver mais

Avaliado com 5 de um total de 5 estrelas

I cannot thank Nanny and Butler enough for their incredible support. From day one, they showed genuine belief in my potential and provided me with the guidance I needed to succeed. Their professionali... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Agência de talentos
  2. Assessoria em Recursos Humanos
  3. Recrutamento
  4. Serviço de recrutamento

Sobre Nanny & Butler

Escrito pela empresa

Nanny & Butler is a global search consultancy leader in the placement of Private Household Staff, Childcare Specialists, Family Office Staff and Yacht Crews worldwide. With 20 years’ experience, we are the go-to Nanny and Domestic Staff Agency for UHNWIs, Billionaires, Royals, High-Profile Families, High-Flying Professionals and Celebrities worldwide, providing a complete, bespoke service that offers quality placements, honesty, efficiency and utmost privacy. We can find the very best staffing solutions for your home, country estate, yacht or family office, whether you need an efficient Housekeeper, a multi-tasking Domestic Couple, a skilled Private Chef, or a capable House Manager.

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CLIENT REGISTRATION

Nanny & Butler is a trusted Nanny Agency, and we take pride in selecting the best candidates available, including Nannies, Rota Nannies, Bilingual Nannies, Special Needs Nannies, Norland Nannies, Governesses, Maternity Nurses,Tutors, and Private Educators. We are dedicated to finding the very best childcare for your family’s needs, from the very start of your baby’s life. Our searches are so niche that we go beyond recruitment and headhunt the very best, most unique candidates for your needs. With more than 83% of returning clients, we know how to meet your needs. Contact us today for more information or register below to activate your search.

What sets Nanny & Butler apart

✔️ Specialist expertise in private household recruitment


✔️ UK & international placements


✔️ Thorough vetting and reference checks


✔️ Discreet, professional and personalised service

✔️ Long-term relationships with families and candidates

At Nanny & Butler, we believe trust is everything.

Reviews on Trustpilot help us maintain the high standards our clients and candidates expect, and allow us to continuously refine the way we work.

Whether you are a family seeking outstanding household staff, or a candidate looking for your next role, Nanny & Butler is here to support you every step of the way.

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Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

119 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 33% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 2 de um total de 5 estrelas

⭐⭐☆☆☆ Very disappointing experience overall

⭐⭐☆☆☆

Very disappointing experience overall.

I have been registered with Nanny & Butler for several months and have applied for numerous positions where I met all the listed requirements. Unfortunately, most of the time I either receive no response at all or have to repeatedly follow up without getting any meaningful feedback.

On several occasions, I was told that clients required additional qualifications or years of experience that were never mentioned in the job advertisement. For example, I was informed that a client wanted 10–15 years of experience for one role and 5+ years plus extensive travel experience for another, despite these requirements not being stated in the original job descriptions. This makes the application process feel misleading and wastes candidates’ time.

I also had interviews that lasted only a few minutes, with little opportunity to properly discuss my background or experience.

Most recently, I was contacted regarding a position that was still being advertised as open. After being asked to register, despite already being registered with the agency, and after multiple attempts to clarify the situation, I was eventually informed that the position was no longer available.

Communication throughout the process has been inconsistent. Some emails are never answered, follow-ups often go ignored, and there appears to be a lack of coordination regarding active vacancies.

To be fair, I did have a positive interaction with one recruiter who was professional, courteous, and conducted a proper interview. However, one positive experience does not outweigh the ongoing issues with communication, transparency, and responsiveness.

I hope the agency improves its candidate communication and ensures that job requirements and vacancy statuses are kept accurate and up to date.

24 de junho de 2026
Avaliado com 5 de um total de 5 estrelas

Il signor Manuel è sempre professionale…

Il signor Manuel è sempre professionale ed educato, consiglio assolutamente la sua figura nella selezione,accurato, meticoloso e attento a ogni dettaglio,lo staff nanny e Butler non poteva avere un elemento migliore.
Grazie ancora

23 de junho de 2026
Avaliado com 5 de um total de 5 estrelas

The interview with Lucy was very good

The interview with Lucy was very good.
I felt very comfortable and we spoke with smiles the whole time. I answered all the questions with complete ease and I was happy to do this interview!
I sincerely hope to work with this company.
Thank you so much Lucy!

19 de junho de 2026
Avaliado com 5 de um total de 5 estrelas

Hiring the best & working for the best

I applied for a job with this company. They were extremely professional and very quick and responding back for follow up interview. During my interview, the hiring manager was on point asking all the questions about my experience. I appreciate the time and questions that were asked getting to know me as a caregiver. I am looking forward to working with a great company.

18 de junho de 2026
Avaliado com 5 de um total de 5 estrelas

Valentina Arena

Valentina Arena , was empathetic and understanding unlike most recruiters
I feel her honesty and sincerity

13 de junho de 2026
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Resposta da Nanny & Butler

Thank you very much for your feedback. We are very glad to hear Valentina provided such a wonderful service!

Avaliado com 5 de um total de 5 estrelas

Outstanding Support from Isabella

Excellent experience from start to finish. Isabella was incredibly helpful, professional and efficient. She responded to my message straight away, confirmed receipt of my CV and arranged my registration interview without delay.

I felt welcomed, valued and treated with genuine kindness throughout the process. It is clear that Nannies & Butlers takes great care in supporting both families and candidates.

Thank you, Isabella, for your prompt communication and professionalism. I look forward to working with Nannies & Butlers in the future.

13 de junho de 2026
logotipo da Nanny & Butler

Resposta da Nanny & Butler

Thank you for taking the time to share your experience with Nanny & Butler. We are delighted to hear Isabella provided such an excellent service for you. We look forward to future collaborations.

Avaliado com 5 de um total de 5 estrelas

Excelente

Excelente y calidad en su labor. Rs la mejor

7 de junho de 2026
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Resposta da Nanny & Butler

Thank you very much for your feedback! We are here should you require further assistance.

Avaliado com 5 de um total de 5 estrelas

Great experience

I had a great experience working with Lachin. She was professional, responsive, and well-prepared throughout the process. Her communication was excellent, and provided valuable insights about the opportunity. I truly appreciated her support and would highly recommend.

4 de junho de 2026
logotipo da Nanny & Butler

Resposta da Nanny & Butler

Thank you very much for your kind words. We will refer them to Lachin. We are very glad to hear you've had such a positive experience. Thank you for putting your trust in us.

Avaliado com 4 de um total de 5 estrelas

Ottima agenzia

Ottima agenzia

22 de maio de 2026
logotipo da Nanny & Butler

Resposta da Nanny & Butler

La ringraziamo per il suo feedback! Rimaniamo a disposizione.

Avaliado com 5 de um total de 5 estrelas

Ringrazio Nanny e Butler

Ringrazio Nanny e Butler. Mi hanno offerto una grande opportunità, permettendomi di trovare un buon lavoro tramite la loro azienda.

20 de maio de 2026
logotipo da Nanny & Butler

Resposta da Nanny & Butler

La ringraziamo di cuore per queste parole così significative! La sua soddisfazione è la nostra più grande ricompensa, e siamo orgogliosi di aver potuto supportarla in questo percorso.

Avaliado com 4 de um total de 5 estrelas

La Signora Mariangiala si è rivelata…

La Signora Mariangiala si è rivelata molto preparata. Intervista approfondita e costruttiva al fine di comprendere le mie vere attitudini

16 de maio de 2026
logotipo da Nanny & Butler

Resposta da Nanny & Butler

La ringraziamo per il suo feedback! Il nostro obiettivo è sempre quello di comprendere veramente i vostri punti di forza e le vostre aspirazioni. Apprezziamo la sua fiducia e speriamo di poter continuare a supportarla nel trovare l'opportunità giusta.

Avaliado com 5 de um total de 5 estrelas

You actually replied very quickly and…

You actually replied very quickly and listened

13 de maio de 2026
logotipo da Nanny & Butler

Resposta da Nanny & Butler

Thank you so much for the feedback! We're glad we could respond promptly and take the time to truly listen to your needs. That's what we strive to do for every candidate, and we appreciate you noticing. We look forward to working with you!

Avaliado com 5 de um total de 5 estrelas

You’re unique I’ve dealt with a number of agencies before whose services leave a lot to be desired

You’re unique I’ve dealt with a number but I find your staff approachable & helpful. So far, I have dealt with Zoe she’s amazing

Thanks

Jeniva

21 de maio de 2026
logotipo da Nanny & Butler

Resposta da Nanny & Butler

Thank you so much for the wonderful feedback, Jeniva! We're thrilled to hear that your experience with us stands out, and we're delighted that Zoe has been able to support you so well. Our team is genuinely committed to being approachable and helpful every step of the way. We truly appreciate working with you and look forward to the next steps!

Avaliado com 5 de um total de 5 estrelas

A very helpful staff of Nanny & Butler

Isabella from Nanny & Butler helped me to prepare all the documents and register me in the system in no time. She’s very helpful and accommodating. I really had a nice experience with Isabella, would highly recommend her to my friends seeking job.

15 de maio de 2026
logotipo da Nanny & Butler

Resposta da Nanny & Butler

Thank you so much for the wonderful feedback! We're delighted to hear that Isabella was able to support you so efficiently and make the registration process smooth for you. We're grateful for your trust in us, and we look forward to working with you.

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