I placed an order for items listed as in stock. The order converted to backorder and did not ship. They gave me a new shipping date two weeks out, then pushed it again to another month later. I t... Ver mais
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Veja o que dizem as avaliações
I ordered an item in August 2020, supposedly in stock, it finally shipped in December 2020. It was returned to sender as undelivered. There was no contact from the seller indicating there was a probl... Ver mais
they are the worst...no professionalism....no respect for their customer...3 weeks and i'm still waiting for my refund for their faulty product...they have no care or concern for the customer....A... Ver mais
Bait and switch. I ordered and paid for (2) 8" dia. 90 degree stamped sheet metal duct elbows. Two weeks later I received a string of Emails telling me the minimum order quantity was 3 and did I wish... Ver mais
Detalhes da empresa
Informação fornecida por fontes externas variadas
Talkswitch Small Business PBX Phone Systems, Allworx, Epygi, Bizfon, Zultys, Avaya, Digium, Asterisk, Linksys, Sipura, Polycom, NEC, Panasonic, Atlas, Inter-Tel. Consumer electronics including audio and video, home theater. Business and home technology products.
Informações de contato
Estados Unidos
- www.neobits.com
1,4
Muito Ruim
64 avaliações
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Poor return and customer service
I ordered a Samsung Keyboard for my tablet in the color bronze, and received a white one instead. When calling to resolve receiving the wrong color product, the representative on the phone was not understanding and was rude. Furthermore, after filling out the return authorization form on their website, it took over a week to receive any communication. They were not returning calls either. After finally receiving a return authorization number from them, I returned the product promptly. They received the returned product on August 15th. After they received the return package, I waited a few days and called their accounting department. The indicated that they indeed received the return package and that they would credit my credit card in a few days. However, another week passed, and finally, on September 1st, they provided an email saying they had received the return product. This was 15 days AFTER they had received the returned item. I did eventually get my refund. Now, I realize that every story has two sides, but I HIGHLY suggest BUYING FROM ANOTHER RETAILER if possible.
Btw, the rating system they use (eKomi) on their website is moderated in such a way that they do not allow any negative reviews. The send all negative reviews through a mediation process. I have waited to post this review on TrustPilot to see how that process will play out, and all that has happened are messages that go to/from Neobits and myself. There was no actual mediator involved.
21 de setembro de 2014
Avaliação não solicitada
Smooth sailing
I was looking for a wrench set and Neobits had the best price for it. They had it in stock and shipping price was reasonable. The set even came before I was expecting it. Great experience, smooth shopping. Definitely a recommendation from me.
14 de agosto de 2014
Avaliação não solicitada
Bad checkout procedure
Check out was full of speed bumps, after three tries, I finally succeeded
5 de agosto de 2014
Avaliação não solicitada
doa and they wont refund or return
Bought a big paperweight. a cisco 2100 modem... that was supposed to work...
This store shipped me a DOA product and they wont return or refund me because they said that their product is non-refundable. I only okayed the order because i expected it to work when it came to us...
Do not buy from them.
7 de fevereiro de 2011
Avaliação não solicitada
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