Neptune - SouthportAvaliações 

132
O TrustScore é 5 de um total de 5

4,9

New Road Southport, Mere brow, PR4 6JA Southport, Lancashire, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Fantastic experience as always. Alex was very helpful and friendly and showed me various options that would meet what I was looking for. Always a warm welcome at the store. I know that the furnit... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The product quality at Neptune is very high and it shows. Everytime we've been into a store, the staff are knowledgeable, helpful and friendly. We recently purchased the Overton bark picture from them... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

André and Liam were a first class delivery team. Hugely polite and very considerate of our home whilst manoeuvring huge pieces of furniture around tight Victorian corridors. Great work.

Avaliado com 5 de um total de 5 estrelas

We ordered a larsson double wardrobe because it comes in multiple pieces, unlike many others. My shout out goes to the two delivery men and the care they took in getting a heavy solid wood wardrobe t... Ver mais


Detalhes da empresa

  1. Loja de Móveis
  2. Acessórios para Móveis
  3. Loja de Móveis de Jardim
  4. Designer de interiores
  5. Loja de utensílios de cozinha
  6. Loja de móveis para sala de estar

Sobre Neptune - Southport

Escrito pela empresa

Over the years, we’ve been trying to come up with the best way to say, “Hello, we’re Neptune, and this is who we are.” It’s easy to learn that we’re an interiors brand – our stores, and our website will tell you that in no time. But while our designs are a huge part of who we are, ‘the why’ and ‘the how’ almost matter more than ‘the what’. It’s easy to tell you what we do, it’s harder to explain why. That’s where our philosophy – a different perspective – comes in. Three words that sum up our entire reason for being.

We’re Neptune.

We do what we do because we believe our designs can make your life that little bit happier, easier and better.

We do that with honesty, rigour and kindness, using the best materials, the most trustworthy of techniques, surrounded by people who genuinely care about creating things that are timeless. And we always lead with heart.

We’re a British-born and raised interiors and lifestyle brand who design and make furniture, lighting and accessories for your whole home.

Reviews

At Neptune, we fundamentally believe that things can always be better. And there's nothing like hearing if that’s the case, first-hand. Honest words from real customers - the good and, whilst of course it’s something that we hope doesn’t happen often, the bad, too.

Transparency is as important to us as getting it right and we’re thrilled to see so many of our customers choose to share their experience of Neptune here. That way, our future customers can make informed decisions, and we get the opportunity to put anything that wasn’t perfect first time, right.

Everything we do is designed to make your life that little bit easier, so we hope you’ll be happy to leave a few words below - to make your fellow customers lives that bit better.


Informações de contato

  • New Road Southport, Mere brow, PR4 6JA, Southport, Lancashire, Reino Unido

  • 01772 812812

4,9

Excelente

O TrustScore é 5 de um total de 5

132 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,9

Todas as avaliações

(132)

2.136 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

André and Liam were a first class…

André and Liam were a first class delivery team. Hugely polite and very considerate of our home whilst manoeuvring huge pieces of furniture around tight Victorian corridors. Great work.

1 de junho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fantastic experience as always

Fantastic experience as always. Alex was very helpful and friendly and showed me various options that would meet what I was looking for.
Always a warm welcome at the store.
I know that the furniture and accessories are expensive but I am a big believer that you get what you pay for.
Quality items and I keep them for many years rather than buying cheap and keeping changing this. Customer service is excellent and consistent,

20 de maio de 2026
Avaliação não solicitada
logotipo da Neptune - Southport

Resposta da Neptune - Southport

Thank you for your kind review Debra we really appreciate your feedback and we look forward to seeing you in store again soon.
From all the team at Neptune Southport

Avaliado com 5 de um total de 5 estrelas

The product quality at Neptune is very…

The product quality at Neptune is very high and it shows. Everytime we've been into a store, the staff are knowledgeable, helpful and friendly. We recently purchased the Overton bark picture from them and it is so beautiful. The two gentlemen who delivered our item (Lee and Craig) kept us informed and were friendly and professional. They were a pleasure to deal with.

14 de maio de 2026
Avaliação não solicitada
logotipo da Neptune - Southport

Resposta da Neptune - Southport

Thank you for your lovely review Maria we really appreciate your kind comments, its great to know Lee and Craig provided an excellent delivery service as well.
From all the team at Neptune Southport

Avaliado com 5 de um total de 5 estrelas

Such a gorgeous store

Such a gorgeous store, and a very friendly and helpful team .
I visited the Southport store .
Even though I only went in to look at the new ranges ,and to collect my gift for signing up for the Neptune Newsletter , they couldn’t have been more welcoming.
The Lavender Field candle is just delightful, and I love my green Neptune bag .
Thank you all so much for such a lovely visit.

6 de abril de 2026
Avaliação não solicitada
logotipo da Neptune - Southport

Resposta da Neptune - Southport

Thank you for your lovely feedback. We’re so pleased to hear you enjoyed your visit to our Southport store and felt so warmly welcomed by the team, even just popping in to browse and collect your gift. It’s great to know you’re enjoying your Lavender Field candle and Neptune bag too.

We really appreciate you taking the time to share this.

All my best,
Amy at Neptune Support Office

Avaliado com 5 de um total de 5 estrelas

Another visit to our local Southport Store

Another visit to our local Southport store, lovely items, great service, nothing ever too much trouble, which is why we go back again and again, thank you to Joe and all the team

22 de março de 2026
Avaliação não solicitada
logotipo da Neptune - Southport

Resposta da Neptune - Southport

Thank you for your lovely feedback and continued support. We’re so pleased to hear you always enjoy visiting our Southport store and that Joe and the team consistently make you feel well looked after.

It means a great deal to us that you return again and again, and we look forward to welcoming you back on your next visit.

All my best, Amy at Neptune Support Office

Avaliado com 5 de um total de 5 estrelas

Great service overall

Great service overall, delivery was very efficient and Andre and Liam did a great jot setting up the furniture

23 de março de 2026
Avaliação não solicitada
logotipo da Neptune - Southport

Resposta da Neptune - Southport

Dear Louise, thank you for your kind feedback. We’re pleased to hear the delivery was efficient and that Andre and Liam took care in setting everything up for you.

We’ll be sure to pass on your comments to them, and we hope you’re very happy with your new furniture.

All my best, Amy at Neptune Support Office

Avaliado com 5 de um total de 5 estrelas

Andre and Liam were extremely polite…

Andre and Liam were extremely polite and accommodating. They were very professional and efficient. Would highly recommend them both.

23 de março de 2026
Avaliação não solicitada
logotipo da Neptune - Southport

Resposta da Neptune - Southport

Dear Paula, thank you for your kind feedback. We’re delighted to hear Andre and Liam provided such a professional and efficient service while being so courteous throughout.

We really appreciate your recommendation and will be sure to pass on your comments to them. We hope you’re enjoying your new furniture.

All my best, Amy at Neptune Support Office

Avaliado com 5 de um total de 5 estrelas

Excellent delivery and on-site construction

We ordered a larsson double wardrobe because it comes in multiple pieces, unlike many others. My shout out goes to the two delivery men and the care they took in getting a heavy solid wood wardrobe through our tiny cottage and up a narrow staircase. On site construction was excellent with great attention to the finished look. I'm absolutely thrilled to have a beautiful wardrobe at last after searching for many months.

19 de janeiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great Experience

We received our furniture as promised on 19thJan which was delivered by Alfi & Josh who were both very polite and helpful - they mentioned the ice cube method of flattening rug corners - also everyone at the Southport store have been great to deal with (Joe , Caroline & Alex ) - thanks to everyone- M & M , Penwortham 😊

19 de janeiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Happy Customers

Fantastic service from start to finish. We recently had a kitchen installed by the team at Neptune from design to install and the finished product is better than we had imagined absolutely beautiful we are made up.

Thanks guys

Max & Brett 💯❤️

1 de novembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I love Neptune

I love Neptune, not only the quality of the items are great but the Southport store staff always make us feel welcome. Everything that they have is amazing but what makes us go back so many times, is that we feel like the staff actually took the time to get to know us. Thank you

5 de janeiro de 2026
Avaliado com 4 de um total de 5 estrelas

A winner from neptune

The quality of. Items from Neptune is always top class

29 de dezembro de 2025
logotipo da Neptune - Southport

Resposta da Neptune - Southport

Hi Dennis! Thank you for taking the time to leave us your feedback. Please do tell us how we could make this a 5* experience for you. We look forward to seeing you again soon, either in store or online. Warmest regards, Scott

Avaliado com 5 de um total de 5 estrelas

Quality dining room products.

I ordered a table runner and matching serviettes. The colour and design are perfect to go with my table and room.
A beautiful pattern.
The fabric is super quality. The tassels are a lovely finishing touch.
Both items came in a lovely material bag /holder matching the runner and the serviettes. A lovely finishing touch.
They are expensive items but the quality of the material is fabulous and the way they are presented says it all. Neptune offers quality and different products.

3 de dezembro de 2025

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