ERA New Age Real Estate Avaliações 

71
•
O TrustScore é 1.5 de um total de 5

1,3

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Give this place 0 star if I could. My neighbor upstairs flooded my bathroom and bedroom. Management refused to go after compensation. My bathroom still hasn't been fixed. Don't move into a place like... Ver mais

Avaliado com 1 de um total de 5 estrelas

By far the worst rental experience of my life. Angie was a nightmare to deal with, not returning our phone calls, not competing work orders, and being very aggressive when we try to communicate with h... Ver mais

Avaliado com 2 de um total de 5 estrelas

We're a rather low maintenance client and rarely need any service. The few times we asked for help, both times were not done according to what we requested. 1. We asked for an estimate to install fire... Ver mais

Avaliado com 1 de um total de 5 estrelas

My ERA agent in Switzerland "talked the talk" without "walking the walk!" I had already an interested buyer, who had contacted me personally, when this particular agent came on board, talked up a goo... Ver mais

A empresa respondeu

Detalhes da empresa

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Informação fornecida por fontes externas variadas

ERA Real Estate and Property Management provides real estate services to all major markets along the Colorado Front Range.


Informações de contato

1,3

Muito Ruim

O TrustScore é 1.5 de um total de 5

71 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Não respondeu a avaliações negativas

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Todas as avaliações

(71)

1 avaliação nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

Give this place 0 star if I could

Give this place 0 star if I could. My neighbor upstairs flooded my bathroom and bedroom. Management refused to go after compensation. My bathroom still hasn't been fixed. Don't move into a place like this. Manager writes his own name on the fire extinguisher like he's certified technician. Not safe for family or anyone.

10 de julho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

The easiest and fastest application…

The easiest and fastest application process and move-in I have ever experienced. Terrific agent, Terrence, who responded in timely manner to all my questions.
My new place is fantastic and the property management company is top notch! Highly recommend them

27 de julho de 2022
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Worst property manager company

Worst property manager company ever.You pay them and all they do is defend the tenants every time they brake stuff in the house, if you think they are there to protect you &your propery you are for big dissapontment!!!!DONT USE THEM HOT GARBAGE...

24 de dezembro de 2021
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

ERA talks the talk but does not walk the walk!

My ERA agent in Switzerland "talked the talk" without "walking the walk!" I had already an interested buyer, who had contacted me personally, when this particular agent came on board, talked up a good story, basically promising a much better outcome than the offer already made. In the end, and after much embarrassing fanfare, it turned out to be just fluff, or should I say, "bluff," and those very first people I had landed WITHOUT this particular agent, wound up getting the house for a price I could have easily negotiated myself! When I suggested he at least split his commission, or give a discount, he called me "rude" and "out of place!" I would NEVER recommend ERA, or this agent, to anyone!

17 de julho de 2021
Avaliação não solicitada
logotipo da ERA New Age Real Estate

Resposta da ERA New Age Real Estate

Hi Madeleine, I don't believe this review is for us as we are based in Centennial, Colorado in the US.

Avaliado com 5 de um total de 5 estrelas

We found New Age Real Estate online and…

We found New Age Real Estate online and called them to come meet with us and discuss selling. John met with us, photographed our condo and sold it within 10 days all during this pandemic. He is knowledgable, very friendly and super professional. We could't have asked for anything more and will definitely be using his services in the future. To anyone wanting an easy no hassle real estate experience John is your man!!!

15 de janeiro de 2021
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Predatory employee, professional company

UPDATE: Shortly after posting this review, management reached out to us to rectify our issue and address the unprofessional behavior of their employee. We appreciate the promptness and professionalism of their company in making the situation right. It sounds like they will do their best to ensure this situation does not occur with future tenants.

—
PREVIOUS REVIEW:
DO NOT RENT PROPERTIES MANAGED BY THIS PREDATORY COMPANY. We have been renting for 15 years and never experienced such predatory practices. We were model tenants and left the apartment cleaner than any other apartment we’ve ever lived in. We did everything on their MULTIPLE cleaning checklists including WASHING THE FREAKING LIGHTBULBS. They still found every possible way to nickel and dime us out out of half of our security deposit, including charging us $55/hour to clean things we already cleaned or to clean things that weren’t on their checklists, routine wear and tear (paint touch ups) and the gas for their maintenance guy. Also, we were told during our lease that we could not hire our own carpet cleaners and the cost of carpet cleaning would be deducted from our security deposit. After our lease ended, they sent a message indicating they assumed we’d had the carpets cleaned already. We were honest that they hadn’t been cleaned because they said they had to do it. Now I wish we had done it ourselves. Getting them cleaned ourselves would have saved us quite a bit as they charged us $212 for a 900 sf apartment.

Our main contact was not very professional throughout the duration of the lease. He emailed and texted us messages meant for other people on multiple occasions. Our last month in the apartment he never contacted us once on what the move-out procedure was or offered to do a final walk-through. Not knowing what else to do, we left the keys in the apartment on the last day and texted him that we’d moved out. He didn’t contact us until the day after our lease ended. Now I know why! It was so he could find hundreds of dollars worth of issues with the apartment to deduct from our security deposit after it was too late for us to do anything about it. It’s clear now they intended to hire their expensive professional cleaners on our dime regardless of how well we cleaned.

I’ve never not received my full security deposit back after 15 years of renting. Do not rent from New Age Realty unless they’re fine with them spending your security deposit on expensive professional cleaners. They do not treat good tenants with respect and I’m glad to be done with them.

16 de junho de 2020
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Used to be called ERA

Used them when they they were called ERA, would never use them
again.
Made several mistakes on their contract and charged me 5% commission for selling my house.

22 de setembro de 2019
Avaliação não solicitada
logotipo da ERA New Age Real Estate

Resposta da ERA New Age Real Estate

Hi Barry, I am sorry to hear about your experience but am having trouble finding an agent in our office who has worked with you. Can you share who your specifically speaking about? In regard to the commission on the sale of your home, commissions are negotiable during the contract period and you likely agreed to this fee. We would like to resolve whatever issues you may have however, please email our customer service rep, Shelby at Shelby@NewAgeRE.com.

Avaliado com 2 de um total de 5 estrelas

Subpar

Surprise expenses too often, Extended vacancies with outdated apartment ads listing incorrect pricing.

26 de janeiro de 2019
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great and very satisfied

I've been with ERA NewAge for almost two years now. I work with Annette, and she's great, very helpful, polite, patient and available. I'm out of state for job Like many other property owners, and I never have to worry about my house, she takes care of everything and I don't have to think about it, i really appreciate her efforts and their support...so far i've had a great experience and I'd definitely recommend ERA New Age to anyone who is looking at getting into a rental property.

8 de novembro de 2018
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

AAA.

AAA.
Listeners, Always willing to make their best to meet our concerns and, to work out together for the best solution for all parties.

Daren is the magician and the solution provider behind it all.

22 de outubro de 2018
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

Communication could be improved

Agents are professional, however, communication needs to improve when selling or leasing property, including a more transparent outline of the process and regular updates throughout.

21 de outubro de 2018
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

We are out of state owners and have…

We are out of state owners and have used ERA New Age Real Estate for the past 7 years and we couldn't be happier! From the start we were very impressed with every staff member, services offered, and the convenient, automated monthly statements. Most importantly, we have been very impressed with the quality tenants ERA has found for us and their professional knowledge and response times to pertinent issues. The entire staff works well together and with us/the owners.

I would love nothing more than for ERA to expand nationally, as we have other rental homes in CA and NV. Of the 3 professional property management companies we have for our properties, ERA is far and away the best! They make sure the tenant is happy but definitely work for us, the owner. I wish the same could be said for the other managers we employ.

21 de outubro de 2018
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Wonderful to work with

I have been using ERA for a few years now. I can honestly say they are wonderful to work with. ERA finds great tenants for my properties, and I have not had a vacancy since they took over. They communicate well and if I have a question or concern, it is always handled in a prompt and professional manner.

Thanks ERA!

19 de outubro de 2018
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Recommended Property Manager

New Age manages two properties for me. The units have stayed full for years with good tenants. Damages and repairs have been minimal. The managers have been very responsive with good paperwork.

Would highly recommend to others and would use if I purchased additional Colorado property.

Thanks

19 de outubro de 2018
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Review

I have been extremely pleased with my service at New Age Realty. They are thorough, efficient, and communicative. I have not ever had an issue, and all payments and communications have been great.

18 de outubro de 2018
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Real Estate Company You Can Trust

I've been with ERA New Age Real Estate for the last five years. They have readily responded to my questions and concerns and have quickly resolved any unexpected issues. I would recommend this company to anyone.

18 de outubro de 2018
Avaliação não solicitada

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